Cancellation Sweatcoin: Easy Method

What is Sweatcoin

Overview

Sweatcoin is a fitness app that rewards outdoor steps with a digital currency called Sweatcoins. Users can redeem Sweatcoins for goods, services, or premium features.

The app is free to use with optional paid Premium plans that change step earnings, remove caps, and offer ad-free use and premium rewards.

How it works

Sweatcoin tracks outdoor steps and converts them into the app's currency according to its rules and daily caps. Rewards and marketplace offers vary by region and time.

Paid subscriptions (Premium) modify earnings and limits; purchases can be made via the app stores or on the web depending on how you subscribed.

How to cancel Sweatcoin

Cancel via App Store (iOS, In‑App Purchase)

• Open the Sweat app → tap Profile → scroll to bottom → "Cancel Subscription".
• Answer the cancellation survey when prompted. You will be redirected to Apple ID settings to finalise cancellation.
• Or cancel manually via iOS Settings → Apple ID → Subscriptions → Sweat → Cancel Subscription.
• Important: deleting the app does not cancel the subscription.

Cancel via Google Play (Android) and Web

• In the Sweat app → tap Profile → "Cancel Subscription" and complete the survey to cancel (Android).
• Or open Google Play Store → Subscriptions → select Sweat → Cancel → complete the survey → confirm.
• For web payments (card or PayPal) log in at join.sweat.com → profile icon → "Edit" under My Subscription → "Cancel Subscription" and follow prompts.
• After web cancellation you should receive a confirmation email; keep it for your records.

What happens when you cancel

Access after cancellation

Access to paid features continues until the end of the current paid billing period. You will not lose time already paid for.

There is no immediate loss of previously paid benefits during the remainder of that billing cycle.

Renewal and account data

Recurring billing stops after cancellation; you will not be charged further once the active period ends. Confirm cancellation in the relevant store or web account.

Sweatcoin retains account data per its policies. Export or save any personal information you need before taking further steps if desired.

Will I get a refund?

General web/card/PayPal refunds

Sweatcoin generally does not provide refunds or pro‑rata credits for cancellations, change‑of‑mind, accidental purchases, or unused time unless required by law.

This aligns with standard digital subscription practice; check your payment receipt and terms if you believe an exception applies.

App Store and Google Play refunds

If you purchased via Apple or Google Play, refunds must be requested through Apple or Google Play. Sweatcoin does not issue refunds for purchases made on those platforms.

Contact Apple or Google support directly for refund requests for App Store or Google Play purchases.

Sweatcoin plans and pricing

Plans summary

The prices below are approximate conversions into Singapore dollars from USD pricing. Check your local App Store or Play Store for exact regional prices.

Features listed are the commonly advertised benefits of Premium plans.

Your consumer rights in Singapore

Cooling‑off and contract rules

Singapore's Consumer Protection (Fair Trading) Act provides cooling‑off rights for certain unsolicited contracts (for example, some in-person sales categories).

Digital subscriptions like Sweatcoin may not automatically be covered by those cooling‑off provisions; check whether your purchase type falls within specific statutory protections.

Refunds and legal requirements

Unless a law or regulation requires a refund, vendors are generally not obliged to refund digital subscriptions once the service is delivered.

Sweatcoin's stated policy of no refunds for digital cancellations aligns with this general approach, subject to any statutory exceptions.

Customer experiences

Positive feedback

Some users report long‑term use without issues and are satisfied with tracking and rewards availability in certain cases.

These positive experiences tend to highlight straightforward usage and occasional successful redemptions.

Negative feedback

Common complaints include offers or boosts not working, difficulties redeeming rewards, and marketplace disappointments.

Other issues reported are double charges, poor refund support, step‑count inaccuracies, and problems with customer service responsiveness.

Documentation checklist

What to collect before you cancel

• Subscription confirmation email or receipt from Apple/Google/Web payment.
• Screenshot of subscription status in app (Profile → My Subscription) or in store subscriptions.
• Payment method details (Apple ID, Google account, or PayPal/credit card transaction reference).
• Record of the cancellation confirmation email or on‑screen confirmation.

Useful supporting items

• Short notes on the date/time of attempted cancellations and any error messages.
• Copies of correspondence with Sweatcoin support or store support if you need to escalate.

Common mistakes

Deleting the app

Deleting the Sweatcoin app does not cancel your paid subscription. Subscriptions must be cancelled through the App Store, Google Play, or the web account used to subscribe.

Many users mistakenly assume uninstalling removes recurring billing - always verify cancellation in your store subscriptions or at join.sweat.com.

Waiting too close to renewal

Failing to cancel at least 24 hours before the next billing date can result in an unwanted renewal. Schedule cancellation early to avoid timing issues.

Also confirm the cancellation by checking for confirmation emails or store subscription status updates.

Comparative recap

Quick comparison

The table below summarises the cancellation route, whether refunds are available from Sweatcoin, and access after cancellation.

Use it to pick the right cancellation path for your situation.

After cancelling

Confirm and keep records

Check your email for a cancellation confirmation and keep screenshots of the cancellation screen. Verify your store subscription page shows the subscription as cancelled.

If charges continue, contact your payment provider (Apple, Google, PayPal, or card issuer) and supply your documentation.

Helpful links

• Postclic: Cancel Sweatcoin guide
• SwiftSalary: Sweatcoin overview
• The Guardian: exercise apps and rewards (context)
• Trustpilot: user reviews of Sweatcoin

Address

Registered office

SweatCo Ltd - c/o OHS Secretaries Limited, 9th Floor, 107 Cheapside, London, EC2V 6DN, UK.

There is no public Singapore office listed; use the registered address or in‑app support channels for official correspondence.