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Cancel WHOOP
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Whoop service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Whoop: Easy Method
What is Whoop
Overview
WHOOP is a subscription-based wearable and analytics service that tracks recovery, strain, and sleep to help users optimise performance and health.
The service pairs a WHOOP device with a membership that provides continuous data, personalised insights, and coaching features.
Key features
Main features include 24/7 physiological monitoring, sleep and recovery scores, strain measurement, and personalised recommendations.
WHOOP bundles often combine the device and a prepaid membership; standalone subscription-only plans are also offered.
How to cancel Whoop
Via WHOOP website (recommended)
- Log in at app.whoop.com.
- Go to Account or Membership settings and tap "Cancel Membership".
- Follow on-screen prompts to confirm cancellation. Cancellation takes effect at the end of your current billing term; WHOOP does not prorate refunds.
- Details on membership cancellation timing are stated in WHOOP's terms: WHOOP Terms of Use.
Via WHOOP mobile app
- Open the WHOOP app and go to Account > Membership > Manage Membership.
- Select "Cancel" and follow the prompts to confirm.
- The same end-of-term policy applies when cancelling in-app.
App Store / Google Play and other channels
- WHOOP's Help/Terms do not document a specific cancellation flow via App Stores; membership cancellation is typically handled in the WHOOP app or web portal.
- If you subscribed via a store and cannot cancel inside WHOOP's app, check the relevant store subscription management page for guidance.
Cancelling product orders in Singapore
- For WHOOP product orders placed via the Singapore store, cancellation is allowed within 2 hours of order placement; after that, WHOOP generally does not permit cancellation.
- Once a product is dispatched, cancellation is not possible. See WHOOP Singapore shipping & cancellation policy: WHOOP India / SG store policy.
What happens when you cancel
Account access and billing
When you cancel, your membership remains active until the end of the current billing period; you keep access until that date.
WHOOP’s policy is that cancellation does not produce prorated refunds for unused time unless otherwise specified in the terms.
Data and device
Your account data typically remains associated with your WHOOP account; retention and access are governed by WHOOP policies and privacy terms.
If your membership included a device, WHOOP may require the device to be returned within specified windows to qualify for refunds; check the terms carefully.
Will I get a refund?
Membership and device return rules
- WHOOP allows returns to receive a full refund of the initial membership fee if you cancel and return the device within 30 days of receipt (customer pays return shipping). See: WHOOP Terms of Use.
- If you cancel during a WHOOP Trial, you must return the device within 14 days of cancellation to avoid a restocking fee (example restocking fee cited in WHOOP terms: USD $129 in some cases).
Other refund scenarios
- If WHOOP makes a material change to the Terms, you may cancel and request a prorated refund of prepaid fees within 30 days of that change (per WHOOP Terms of Use).
- Non-membership goods (apparel/accessories) are refundable if unworn and returned within 30 days; authorised resellers may follow different rules. See: WHOOP Terms of Sale.
Whoop plans and pricing
Pricing table
| Plan | Price | = period | Features |
|---|---|---|---|
| WHOOP 5.0 Health & Fitness Wearable (One membership, 12-month bundle) | S$273.31 | annual | Includes 12-month WHOOP One membership, WHOOP 5.0 device, CoreKnit band, corded charger |
| WHOOP 12-Month Membership 5.0 Wearable (One membership bundle) | S$389.00 | annual | Includes WHOOP 5.0 device and 12-month WHOOP One membership |
| WHOOP One + CoreKnit Bundle (One membership, 12-month, Jet Black) | S$414.00 | annual | Includes WHOOP 5.0 wearable, 12-month One membership, CoreKnit wristband |
| WHOOP One Bundle WHOOP 5.0 (imported US bundle) | S$431.00 | annual | WHOOP 5.0 wearable with 12-month membership + SuperKnit wristband |
| WHOOP 5.0/MG Life Activity Tracker (Life membership, 12-month bundle) | S$759.00 | annual | WHOOP MG tracker + 12-month Life membership, SuperKnit Luxe band, PowerPack |
| WHOOP Annual Membership starting tier (approx.) | S$219.00 | annual | Most basic package (subscription only) |
| WHOOP Premium tier (approx.) | S$529.00 | annual | Most powerful tier including device |
Notes on pricing
Prices above reflect Singapore-accessible listings for bundles that combine device + membership.
Standalone subscription-only pricing and feature tiers vary; confirm current pricing inside WHOOP’s Singapore store or account pages.
Your consumer rights in Singapore
Statutory rights
WHOOP’s Singapore Terms of Sale acknowledge a statutory right to cancel within 14 days of receipt and return items for a refund of the product price and standard delivery charge (customer usually pays return shipping).
Refer to WHOOP’s Terms of Sale for details: WHOOP Terms of Sale.
Limitations and practical effects
Subscription bundles that include a device can have additional conditions (30-day return windows, 14-day trial returns, restocking fees) that affect refund eligibility.
These contractual windows may limit how statutory rights apply in practice; always review WHOOP’s stated return and trial requirements before purchase.
Customer experiences
Positive feedback
Many users report WHOOP delivers useful insights into recovery, sleep, and strain, with some saying it improved training and lifestyle choices.
Hardware is often described as solid with long battery life and durable build quality.
Negative feedback
Common complaints include inconsistent customer service, difficulty getting return labels or refunds, and confusing cancellation flows.
Other criticisms relate to sensor accuracy for heart-rate during workouts and perceived policy changes or unexpected charges.
Documentation checklist
Before you cancel
- Account email, subscription details, and last billed date.
- Order number and receipt for device purchases (if applicable).
- Device serial number or membership bundle details.
If you request a refund or return
- Proof of shipment/receipt for returned device and tracking number.
- Screenshots of cancellation confirmation and any communication with WHOOP support.
- Keep records of trial start/end dates if cancelling during a trial to avoid restocking fees.
Common mistakes
Assuming cancellation is immediate
Many users expect immediate termination, but WHOOP cancels at the end of the billing period. Expect access to continue until that date.
Not knowing this can lead to unexpected renewals or charges if you check too late.
Missing return windows or not returning device
Failing to return a device within WHOOP’s 30-day or 14-day trial windows can incur restocking fees or make you ineligible for a refund.
Always confirm the required return address and shipping method before sending a device back.
Comparative recap
Quick comparison
| Item | Membership cancellation (web/app) | Device order (Singapore) | = period |
|---|---|---|---|
| How to cancel | Via app or web portal; follow Account > Membership steps | Order cancellation allowed within 2 hours of placement; after dispatch cannot cancel | annual |
| When cancellation takes effect | End of current billing term; no prorated refunds | Immediate if within 2-hour window; else follow return policy after delivery | annual |
| Refund eligibility | Possible if device returned within 30 days (trial conditions differ) | Returns generally within 30 days for goods; unworn accessories refundable; supplier rules apply | annual |
Takeaway
Membership cancellations are handled via WHOOP account pages and take effect at term end; device purchases in Singapore have narrow cancellation windows.
Follow WHOOP’s specified return windows and keep records to preserve refund rights.
After cancelling
Confirming cancellation
- Save any on-screen confirmation and confirmation emails as proof of cancellation.
- Monitor your payment method for the expected final charge and subsequent non-renewal.
Helpful links
- WHOOP Terms of Use (membership & returns): WHOOP Terms of Use
- WHOOP Terms of Sale (returns, goods): WHOOP Terms of Sale
- WHOOP Singapore/region shipping & cancellation info: Shipping, Cancellation & Returns
Address
Corporate address
WHOOP Inc, Boylston Street Suite 401, 1325, Boston, MA 02215, United States.
Local address notes
No confirmed WHOOP local Singapore mailing address was found in the official resources. WHOOP handles most cancellations via the app, website, or support channels.
If you need to send physical returns, follow the return instructions provided in WHOOP’s Terms of Sale or the store return page linked above.