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Cancel ARISSTO
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Arissto service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Arissto: Easy Method
What is Arissto
Overview
Arissto operates a subscription service focused on coffee capsules and a capsule machine, with a low-cost machine plan promoted in Singapore. Subscriptions typically include auto-delivery of capsules and use of the machine under a deposit or low monthly fee.
Service in Singapore
Public materials describe a SGD 1 machine plan and Member Saving Plan options for capsule deliveries. Specific storefront or app cancellation steps are not clearly specified in available public materials.
How to cancel Arissto
Cancel via web or plan dashboard
- Log in to the Arissto account or the order/plan page used when you subscribed.
- Locate active subscriptions or scheduled orders and cancel future orders to stop auto-delivery.
- Follow instructions to return the coffee machine if the plan requires machine return for deposit refund.
Cancel membership / customer service steps
- If you are on a Member Saving Plan, request cancellation at least 30 days before your next subscription debit to avoid an extra charge.
- Keep written confirmation of cancellation from Arissto (email, chat transcript) and a return receipt for the machine.
- If you cannot find platform-specific guidance, contact Arissto customer service and keep a timestamped record of all interactions.
What happens when you cancel
Access and deliveries
Cancelling scheduled orders stops future capsule deliveries and prevents future subscription debits once the cancellation has been processed.
Access to member pricing or plan benefits typically ends after cancellation; confirm whether any remaining orders will still be shipped or billed.
Machine return and deposit
For plans involving a machine deposit, you will generally be required to return the machine in good condition to be eligible for a refund of the deposit.
Public materials state deposit refunds are processed after the returned machine is inspected and accepted.
Will I get a refund?
Machine deposit refund policy
According to membership information, a machine deposit is refundable once the machine is returned in good condition.
The stated processing window for deposit refunds is up to 45 working days after the machine has been returned and accepted. For details see the membership information: membership FAQ.
Capsules satisfaction guarantee
There is a first-purchase satisfaction guarantee for capsules on the Member Saving Plan: a 60-day / 60-cup return policy for first purchases.
Within that 60-day / 60-cup window you may return capsules and receive a full refund covering up to 60 cups; you are expected to pay for any extra capsules consumed. Source: capsule guarantee details.
Arissto plans and pricing
Primary plan summary
The main publicly described plan for Singapore is the "SGD 1 Coffee Machine Plan" at SGD 1.00 per month.
Features include free machine use with auto-delivery and member discounts on capsules; a minimum order requirement applies.
Pricing details table
| Plan | Price | Period | Features |
|---|---|---|---|
| SGD 1 Coffee Machine Plan | SGD 1.00 | monthly | Free machine use; auto delivery; non-binding contract; up to 37% off capsules; minimum two boxes (20 capsules)/month |
Your consumer rights in Singapore
Statutory protections and cooling-off
Available public materials for Arissto do not mention Singapore’s statutory 14-day cooling-off period or other specific Singapore consumer protections.
If you believe local consumer law applies (for example, a distance sale), you may have rights such as a cooling-off period or remedies for unfair practices - verify with a local consumer body.
What to do if you face problems
Document all interactions, payments and return tracking. If a promised refund is delayed or refused, escalate to the merchant in writing first.
If unresolved, consider contacting the Consumers Association of Singapore (CASE) or a relevant consumer dispute-resolution body for guidance and mediation.
Customer experiences
Positive feedback
Promotional materials and some reviews highlight the SGD 1 machine plan offering free machine use, member discounts (up to 37% off capsules) and a non-binding contract that can be cancelled any time.
Negative feedback
There are reports claiming some customers experienced difficulty getting their deposit refunded after cancellation; a public report is listed on ScamSG: ScamSG listing.
Other user posts on forums have mentioned taste changes and issues with deposit returns; these have been reported anecdotally and indicate inconsistent experiences among customers.
Documentation checklist
What to gather before cancelling
- Subscription/order confirmation (email or screenshot).
- Payment receipts or bank statements showing debits.
- Any written terms or plan descriptions you received when subscribing.
What to keep when returning items
- Return tracking number and courier receipt for the machine return.
- Photographs of the machine condition at the time of return.
- Copies of all correspondence with customer service and cancellation confirmations.
Common mistakes
Not returning the machine
Failing to return the machine or returning it without proof can delay or void the deposit refund. Always obtain a receipt or tracking number when you send the machine back.
Missing the cancellation timing or evidence
Not cancelling at least 30 days before the next debit (if on Member Saving Plan) can lead to another charge. Keep cancellation confirmations and timestamps in case of disputes.
Comparative recap
Quick comparison
| Aspect | Arissto (Singapore) | Period |
|---|---|---|
| Cancellation flexibility | Advertised as non-binding and cancellable; membership requires 30 days’ notice before next debit | monthly |
| Deposit refund | Refund promised within 45 working days after return in good condition | monthly |
| Capsule refund guarantee | 60-day / 60-cup satisfaction guarantee for first Member Saving Plan purchase | monthly |
| Public reliability | Mixed - promotional claims exist, but some public reports of refund issues | monthly |
After cancelling
Next practical steps
Return the machine with tracked shipping and retain proof. Monitor your account and bank statements for the refund within the stated refund window.
If the refund does not arrive within 45 working days after return, contact Arissto with your return proof and request a written status update.
Helpful links and references
Membership cancellation and refund details (membership FAQ): membership FAQ.
Capsule first-purchase satisfaction guarantee details: capsule guarantee.
Public report of consumer complaints in Singapore: ScamSG listing.
Address
Registered address on file
500 Yale Ave N, Seattle, Washington, 98109 US.
Notes about the address
This address appears in the provided service context and may not reflect local Singapore contact points. For Singapore-specific support, rely on local account contact channels and the documentation checklist above.