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Butcherbox

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Singapore

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Termination letter drafted by a specialized lawyer
Sender
Cancel Butcherbox Easily | Postclic
Butcherbox
1G Senoko Crescent
758289 Singapore Singapore
sales@butcherbox.com.sg
Cancellation of Butcherbox contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Butcherbox service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Butcherbox
1G Senoko Crescent
758289 Singapore , Singapore
sales@butcherbox.com.sg
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Butcherbox. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Butcherbox: Easy Method

What is Butcherbox

Service overview

ButcherBox is a subscription and boxed-meat delivery service that supplies responsibly sourced beef, pork, chicken and seafood to customers.

The service offers customizable boxes and home delivery options aimed at convenience and quality for regular meat orders.

Availability in Singapore

ButcherBox operates a Singapore offering through butcherbox.com.sg and ships boxed orders to local addresses.

Local delivery details, pricing and available products may differ from other markets; check your account for Singapore-specific options.

How to cancel Butcherbox

Cancel on the web (recommended)

  • Sign in to your ButcherBox account on the website.
  • Go to BOX SETTINGS → “Delay or stop my subscription” to cancel before the next billing date.
  • Cancel there to avoid future renewals; the policy states no fees or penalties for cancelling via the site.

Cancel via support or app stores

  • Contact support by email at support@butcherbox.com or call (855) 981‑8568 to request cancellation effective from the next billing date.
  • If you subscribed through Apple App Store (iOS) or Google Play (Android), cancel directly in your Apple or Google subscription settings; ButcherBox cannot cancel those for you.

What happens when you cancel

Timing and billing

Cancellation takes effect from the next scheduled billing cycle if you cancel before the next billing date.

Charges already processed for an order that has begun processing or shipped remain the customer’s responsibility.

Account access and data

Your account typically remains accessible for order history and records after cancellation, but active deliveries will stop after the final billed cycle.

Check your account settings for any saved payment methods or future orders to confirm the cancellation took effect.

Will I get a refund?

General refund policy

ButcherBox does not accept returns of perishable products because they cannot be restocked.

There is no automatic 14‑day cooling-off refund right for perishable goods under ButcherBox policy.

Exceptions and how to claim

  • Refunds, credits or replacements are normally offered only for damaged items, missing items, or delivery errors by the carrier.
  • Such issues should be reported promptly (see Documentation checklist) to be considered for credit or replacement.

Butcherbox plans and pricing

Overview of available plan

The Singapore listing shows a Customisable Box option as a per-order product with delivery rules for shipping fees.

No explicit monthly subscription price in SGD was found for recurring billing in the available data.

Price details

Plan Price Period Features
Customisable Box (size + meat/seafood/condiments) S$150.00 Per order (not specified as subscription) Custom size and meat/seafood/condiments; delivery S$15 (waived if order ≥ S$150)

Your consumer rights in Singapore

Cooling-off and perishable goods

Standard 14‑day cooling-off rights generally do not apply to perishable goods, and ButcherBox’s policy reflects this exception.

Expect local law to treat perishable food exclusions differently from non-perishables.

Remedies for defective or misrepresented goods

  • Consumers in Singapore retain remedies for defective, misdescribed or misrepresented goods under local consumer protection law.
  • Those remedies are separate from the seller’s stated return policy and may still apply depending on the circumstance.

Customer experiences

Positive feedback

Some customers praise the quality of meat, careful packaging, and the convenience of home delivery.

There are reports of ButcherBox replacing defrosted or misdelivered boxes without extra charge in some cases.

Common complaints

Many negative reviews mention difficulties cancelling before a processed order, with charges and shipments occurring despite cancellation requests.

Other issues reported include thawed or damaged packaging, missing or incorrect items, and challenging customer-service interactions.

Documentation checklist

What to gather before contacting support

  • Your ButcherBox account email and order number (if any).
  • Dates and screenshots showing subscription status or cancellation attempts.
  • Photos of damaged, thawed, missing or incorrect items for claims.

How to present your claim

  • State clearly whether you want cancellation, a refund, credit or a replacement.
  • Include contact details and preferred resolution method; keep copies of all correspondence.

Common mistakes

Timing and billing errors

A frequent problem is cancelling after the order has already entered processing; billing and shipment can still occur.

Always check the next billing date and cancel before that cut-off to avoid being charged for the next cycle.

Subscription platform misunderstandings

If you subscribed through Apple or Google, expecting ButcherBox to cancel for you is a common error; you must cancel in the App Store or Google Play settings.

Failing to provide photo evidence or report issues promptly can delay or reduce chances of receiving credits or replacements.

Comparative recap

Quick comparison table

Topic What to expect Action required Period
Cancel on website Cancels next billing cycle; no fees stated Use BOX SETTINGS → “Delay or stop my subscription” Per billing cycle
Cancel via support Can request cancellation effective next billing date Email support@butcherbox.com or call (855) 981‑8568 Per billing cycle
App Store / Google Play Must cancel in Apple/Google settings; ButcherBox cannot cancel Cancel subscription in your device account settings Per platform period
Refunds Not for returns of perishables; exceptions for damaged/missing items Report promptly with photos to request credit/replacement Case-by-case

After cancelling

Confirming the cancellation

After you cancel, check your account and email for confirmation that the subscription will not renew.

Keep records of the confirmation message and any case or ticket numbers from support.

Useful links and where to read more

For the official terms and cancellation details, see the ButcherBox terms page: ButcherBox Terms of Use.

For guidance about cancelling app-store subscriptions and background information, see this summary: Postclic - How to Cancel ButcherBox.

For customer feedback and experiences you can review: ButcherBox reviews on Trustpilot (Singapore).

Address

Local office address

ButcherBox Singapore customer service location (listed): 1G Senoko Crescent, Singapore 758289.

Use the phone number (855) 981‑8568 or email support@butcherbox.com for cancellations and support requests.

Similar cancellation services

FAQ

To cancel your Butcherbox subscription online, sign in to your account, go to BOX SETTINGS, and select 'Delay or stop my subscription' before your next billing date.

Yes, you can request cancellation via customer support by emailing support@butcherbox.com or calling (855) 981‑8568, effective from your next billing date.

After cancellation, your account remains accessible for order history, but active deliveries will stop after your final billed cycle.

Refunds are not typically available for perishable items, but you may receive credits for damaged or missing items if reported promptly.

If you cancel before your next billing date, the cancellation takes effect from that cycle, and you will not incur further charges.