Postclic unlimited subscription: promo at SGD 1,36 for 48h with a mandatory first month at SGD 73,99, then SGD 73,99 per month without commitment
Cancel FRESHLY
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Freshly service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Freshly: Complete Guide
What is Freshly
Overview
Freshly is a prepared-meal delivery service that offers chef-made meals delivered to customers on a subscription basis.
The service focuses on heat-and-eat refrigerated meals rather than meal kits that require cooking from raw ingredients.
Service model
Freshly operates on recurring weekly subscriptions with selectable meals each delivery cycle.
Customers manage deliveries, menus and billing through their account or platform billing (App Store / Google Play).
How to cancel Freshly
Cancel via website
- Log in to your Freshly account, go to Account Settings → Manage Subscription → Cancel Subscription.
- Expect a confirmation email after cancellation. (Source: joinchargeback.)
Cancel via mobile stores or support
- iOS (App Store): Open your device Settings → Subscriptions → select "Freshly" → Cancel Subscription. (Source: joinchargeback.)
- Android (Google Play): Open Play Store → Account → Subscriptions → select "Freshly" → Cancel. Cancel at least 24 hours before renewal. (Source: joinchargeback.)
- Other methods: Email support@freshly.com or call 1‑844‑373‑7459 to request cancellation. (Source: DoNotPay.)
What happens when you cancel
Access and deliveries
After cancellation you typically keep access to any upcoming deliveries already scheduled for the current subscription period.
No further deliveries should be scheduled after the end of the billing period that was active at cancellation.
Billing and account data
Billing stops for future cycles, but past payments and order history remain on your account for records.
Some users report billing confusion when billed via platform stores after cancellation; check your store subscription status to avoid duplicate charges. (Example reports: Reddit.)
Will I get a refund?
General refund position
Freshly’s public terms do not set out a detailed universal refund policy; refunds are not guaranteed and are often handled case-by-case.
Refunds are sometimes issued as a courtesy or provided as account credit voucher depending on the complaint. (Source: DoNotPay.)
Exceptions and physical goods in Singapore
For Fresh-branded physical goods in Singapore, the seller has historically offered a short return window for unused items; specifics vary by local site and product.
If you seek a refund for defective, missing or incorrect items, document the issue and contact support promptly for possible credit or refund consideration.
Freshly plans and pricing
Availability note
Freshly is a U.S.-based service and does not appear to offer Singapore pricing or full local service in 2025/2026.
Because availability in Singapore is limited or absent, pricing in SGD is not provided here.
Where to check official prices
Always check Freshly’s official website or the platform where you subscribed for current plan options and exact pricing.
Do not rely on third-party summaries for exact fees; consult your subscription billing page before cancelling.
Your consumer rights in Singapore
Returns and cooling-off
Fresh SG’s advertised return arrangements typically provide short return windows for unused goods rather than a statutory 14‑day cooling-off period.
Check the seller’s published return policy for the specific product or order to confirm the applicable timeframe and conditions.
Legal protections
Singapore consumer protection laws - such as protections for defective goods and unfair trading practices - may give additional remedies beyond stated seller policies.
If you believe a merchant has acted unfairly, you can seek advice from local consumer advisory bodies or legal resources for next steps.
Customer experiences
Positive feedback
Many customers praise Freshly for convenience, quick preparation, and user-friendly packaging.
Third‑party reviews note generally high star ratings and favorable comments on meal variety for some users. (See a review summary: Healthline.)
Negative feedback
Common complaints include delivery problems, incorrect or damaged items, limited nutritional balance, and occasional bland taste or small portions.
Several forum threads document delivery and billing issues; some users report receiving refunds for quality or delivery failures. (Examples: Reddit.)
Documentation checklist
What to keep
- Order confirmation emails and subscription confirmation.
- Cancellation confirmation email or screenshot of cancelled subscription settings.
- Receipts, delivery photos, and photos of damaged or incorrect items.
If disputing charges
- Keep timestamps of support requests and any response from Freshly or platform billing.
- Record the payment method and proof of subscription status in the App Store or Google Play if billed through those stores.
Common mistakes
Billing and platform confusion
Canceling in-app does not always cancel the platform billing; users sometimes forget to cancel the App Store/Google Play subscription and incur charges after cancellation.
Always verify subscription status in the store where you originally subscribed to avoid unexpected billing. (See platform guidance: joinchargeback.)
Timing and return conditions
Waiting until the renewal window or the delivery cut-off can result in another charge; cancel at least 24 hours before renewal when using Google Play to be safe.
For returns, failing to keep items unused or in original condition may void a return or refund eligibility under the seller’s rules.
Comparative recap
| Feature | (Period) | Notes |
|---|---|---|
| Cancellation methods | Immediate | Website, App Store, Google Play, email or phone; see step instructions. |
| Refund likelihood | Case-by-case | Refunds are not guaranteed; credits often used instead. |
| Singapore availability | Current | Freshly is primarily U.S.-based and supply/pricing in Singapore is limited or not available. |
| Customer ratings | Ongoing | Mixed reviews: many praise convenience; complaints focus on delivery and portions. |
After cancelling
Confirmations to expect
Save the cancellation confirmation email or screenshot of the cancelled subscription page for your records.
If billed through App Store or Google Play, confirm the store shows the subscription as cancelled to prevent future charges.
Further help and resources
If you have trouble cancelling or getting a refund, use step guides or escalation pages for practical steps. (Guides: joinchargeback, DoNotPay.)
For independent reviews and user experiences consult overview articles and forum threads to set expectations. (Example: Healthline.)
Address
Corporate address
500 Yale Ave N, Seattle, Washington, 98109 US
Notes about contacting
Use the registered contact methods (support email or phone) when seeking account-specific help; keep your order details and account email ready.