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Cancel KETO KRATE
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Keto Krate service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Keto Krate: Easy Method
What is Keto Krate
Overview
Keto Krate is a US-based subscription service that curates keto-friendly snacks and delivers them as monthly boxes. The service is subscription-driven and ships curated snack boxes to customers in supported regions.
Service model
Keto Krate operates on recurring monthly billing and manages cancellations through its website and account interface. For platform-store purchases (App Store/Google Play), those subscriptions are controlled by the store.
How to cancel Keto Krate
Cancel via email or web (direct)
- Email support@ketokrate.com before the 3rd of each calendar month to avoid being re-billed.
- When you email, include your account email, order/subscription ID (if known), and a clear request to cancel.
- No refund will be issued for boxes already shipped unless otherwise approved (see refund section).
Cancel from account interface or app stores
- Per third-party summaries, you can cancel via Login → My Account → Billing → Cancel Subscription in the Keto Krate account area.
- If you subscribed via the App Store or Google Play, you must cancel through that store - Keto Krate cannot cancel store-managed subscriptions for you.
- Third-party contacts sometimes list a customer service phone number; email is the primary official channel.
What happens when you cancel
Access and renewals
After cancellation, your subscription will stop future renewals and you will not be billed again after the effective cancellation date. Cancelling before the 3rd of the month is required to avoid the next month's charge.
Account data and continuity
Your account information typically remains on file unless you request deletion. Canceling does not automatically erase past order records; contact support if you need account removal or data questions.
Will I get a refund?
Standard refund policy
- Keto Krate states there are no refunds for boxes that have already shipped.
- If you miss the cancellation cut-off and a box ships, expect that shipment to be treated as delivered and non-refundable under standard policy.
Exceptions and defect claims
- Defective, missing, or damaged items may be eligible for a replacement or store credit; refunds are discretionary.
- Requests for defective/missing/damaged items should be made to support@ketokrate.com within 30 days of the charge.
- Some third-party summaries mention a 30-day return window for a full refund (minus shipping), but this may be outdated or unofficial.
Keto Krate plans and pricing
Check official site for current plans
Do not rely on third-party sources for current pricing or available plans. Always check Keto Krate’s official pages for the latest subscription options and terms.
Availability in Singapore
Keto Krate is US-based and does not currently ship internationally in many cases. Confirm shipping availability and any region restrictions on the official site before attempting to subscribe from Singapore.
Your consumer rights in Singapore
Legal context
Singapore consumers are protected by laws such as the Consumer Protection (Fair Trading) Act, which requires clear and fair terms in consumer transactions. Cross-border purchases, however, can limit practical enforcement.
Practical steps and limits
If a policy appears unfair or unclear, document communications and consider contacting local consumer protection authorities. For US-based merchants, remedies may be limited if the company’s stated terms are clear and lawful.
Customer experiences
Negative feedback
Public reviews include complaints about low perceived value, repeated identical boxes on promotions, difficulty cancelling, rising prices, allergic-ingredient issues, and variable customer service responsiveness.
Limited positive feedback
Positive feedback for Keto Krate in Singapore is very limited or not prominent in public reviews. Overall review summaries show mixed ratings with notable critical comments.
Documentation checklist
Before you contact support
- Account email used to subscribe.
- Order or subscription ID (if available).
- Date of the last charge and the billing cycle you intend to stop.
If reporting damage, missing items, or requesting a refund
- Photos of damaged items and packaging.
- Detailed description of missing or defective items and the date received.
- Screenshots of order confirmation, billing statements, or cancellation attempts.
Common mistakes
Missing the cancellation cut-off
A common error is cancelling after the monthly cut-off (the 3rd). If you cancel late you may still be billed for the next box and will not be eligible for a refund for shipped boxes.
Not checking how you subscribed
If you subscribed via the App Store or Google Play, attempting to cancel through Keto Krate’s website will not stop store-managed billing. Always confirm the original purchase channel and cancel through the correct platform.
Comparative recap
At-a-glance comparison
The table below summarizes cancellation routes, refund likelihood, and key timing to avoid re-billing.
Notes
All refund and cancellation rules follow Keto Krate’s stated policies; contact support@ketokrate.com for official assistance or clarifications.
| Method | How to cancel | Refund possibility | Period |
|---|---|---|---|
| Web (direct on KetoKrate.com) | Email support@ketokrate.com to request cancellation; include account details. | No refunds for boxes already shipped; exceptions for defects are discretionary. | Before the 3rd of each calendar month to avoid re-billing |
| Account interface | Login → My Account → Billing → Cancel Subscription (or email support). | Same policy as web cancellations; shipped boxes are typically non-refundable. | Before the 3rd of each calendar month to avoid re-billing |
| App Store / Google Play | Cancel the subscription via the Apple App Store or Google Play store subscription management. | Refunds and disputes are governed by the respective store’s policies, not Keto Krate directly. | Follow the store’s billing cycle and cut-off dates |
After cancelling
What to check
- Confirm you receive a cancellation confirmation email or message from Keto Krate.
- Monitor your payment method to ensure no further charges are applied after the effective cancellation date.
Helpful links
- Keto Krate FAQ - official help and policy information.
- Keto Krate subscription page - check plans, availability, and account access.
Address
Company address
1621 E. 6th Street, Suite 1113, Austin, TX 78702, United States of America.
Contact and returns
For cancellations, returns of defective items, or account inquiries, contact support@ketokrate.com. Include the documentation checklist items to speed up handling.