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Cancellation service #1 in Singapore
Keto Krate is a US-based subscription service that curates keto-friendly snacks and delivers them as monthly boxes. The service is subscription-driven and ships curated snack boxes to customers in supported regions.
Keto Krate operates on recurring monthly billing and manages cancellations through its website and account interface. For platform-store purchases (App Store/Google Play), those subscriptions are controlled by the store.
After cancellation, your subscription will stop future renewals and you will not be billed again after the effective cancellation date. Cancelling before the 3rd of the month is required to avoid the next month's charge.
Your account information typically remains on file unless you request deletion. Canceling does not automatically erase past order records; contact support if you need account removal or data questions.
Do not rely on third-party sources for current pricing or available plans. Always check Keto Krate’s official pages for the latest subscription options and terms.
Keto Krate is US-based and does not currently ship internationally in many cases. Confirm shipping availability and any region restrictions on the official site before attempting to subscribe from Singapore.
Singapore consumers are protected by laws such as the Consumer Protection (Fair Trading) Act, which requires clear and fair terms in consumer transactions. Cross-border purchases, however, can limit practical enforcement.
If a policy appears unfair or unclear, document communications and consider contacting local consumer protection authorities. For US-based merchants, remedies may be limited if the company’s stated terms are clear and lawful.
Public reviews include complaints about low perceived value, repeated identical boxes on promotions, difficulty cancelling, rising prices, allergic-ingredient issues, and variable customer service responsiveness.
Positive feedback for Keto Krate in Singapore is very limited or not prominent in public reviews. Overall review summaries show mixed ratings with notable critical comments.
A common error is cancelling after the monthly cut-off (the 3rd). If you cancel late you may still be billed for the next box and will not be eligible for a refund for shipped boxes.
If you subscribed via the App Store or Google Play, attempting to cancel through Keto Krate’s website will not stop store-managed billing. Always confirm the original purchase channel and cancel through the correct platform.
The table below summarizes cancellation routes, refund likelihood, and key timing to avoid re-billing.
All refund and cancellation rules follow Keto Krate’s stated policies; contact [email protected] for official assistance or clarifications.
| Method | How to cancel | Refund possibility | Period |
|---|---|---|---|
| Web (direct on KetoKrate.com) | Email [email protected] to request cancellation; include account details. | No refunds for boxes already shipped; exceptions for defects are discretionary. | Before the 3rd of each calendar month to avoid re-billing |
| Account interface | Login → My Account → Billing → Cancel Subscription (or email support). | Same policy as web cancellations; shipped boxes are typically non-refundable. | Before the 3rd of each calendar month to avoid re-billing |
| App Store / Google Play | Cancel the subscription via the Apple App Store or Google Play store subscription management. | Refunds and disputes are governed by the respective store’s policies, not Keto Krate directly. | Follow the store’s billing cycle and cut-off dates |
1621 E. 6th Street, Suite 1113, Austin, TX 78702, United States of America.
For cancellations, returns of defective items, or account inquiries, contact [email protected]. Include the documentation checklist items to speed up handling.
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Written by Eugene Chong
Digital-law graduate · 3 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 3 years.