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Ryze

Cancel RYZE

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Singapore

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Ryze Coffee Subscription Online | Postclic
Ryze
support@ryzesuperfoods.com
Cancellation of Ryze contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Ryze service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Ryze
support@ryzesuperfoods.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Ryze. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Ryze: Easy Method

What is Ryze

Overview

Ryze is a company selling coffee, matcha and mushroom-based beverage products, offered both as one-time purchases and recurring subscriptions. Products are marketed with claims about energy, focus and digestive benefits.

Service model

Subscriptions deliver products on a regular schedule and can be managed through the web portal or purchased inside mobile apps. App-store purchases are processed by Apple or Google Play and are subject to those platforms' rules.

How to cancel Ryze

Cancel via iOS (App Store)

  • Open your device Settings → tap your Apple ID → Subscriptions → find Ryze → Cancel subscription.
  • Ryze cannot cancel App Store subscriptions for you; Apple controls these subscriptions and refunds.

Cancel via Google Play

  • Open the Google Play app → Menu → Payments & subscriptions → Subscriptions → select Ryze → Cancel.
  • Refunds for Google Play purchases are handled by Google Play, not Ryze.

Cancel via Ryze website (web orders/subscriptions)

  • Contact Ryze Customer Support at least 24 hours before your next scheduled shipment to stop future deliveries.
  • Support channels listed in Ryze terms: email, Instagram/Facebook direct message, or SMS (text to 617 221 3852). You must cancel 24 hours before the next shipment.

What happens when you cancel

Access and future deliveries

Cancelling prevents future subscription renewals and shipments if done in time. Existing paid shipments already processed are typically still delivered unless otherwise arranged.

Account, records and data

Your account and order history usually remain accessible for record-keeping and returns. Keep screenshots or confirmation emails as proof of cancellation and correspondence.

Will I get a refund?

Standard returns for web orders

  • Unopened, sealed items can be returned within 30 days of delivery using Ryze’s prepaid return label.
  • Refunds are processed within 1 - 2 business days after Ryze receives the return; bank/processor posting may take up to 10 business days.

“Love‑It” / money‑back guarantee and app-store purchases

  • Love‑It guarantee: on the first subscription order only, you may request a full refund (no questions asked) for one opened bag of eligible products within 30 days of delivery.
  • App-store purchases follow Apple or Google refund policies; Ryze cannot process or influence those refunds.

Ryze plans and pricing

Where to check pricing

Ryze’s current plans, offers and pricing change frequently. Always confirm plan details on Ryze’s official pages before subscribing.

Official sources

See Ryze’s official policy pages for terms and refund details: Terms of Service and Refund Policy.

Your consumer rights in Singapore

Cooling-off and remote purchases

Under Singapore’s Consumer Protection (Fair Trading) Act, remote online purchases often have a 14‑day cooling‑off period to cancel a contract, subject to specific exemptions.

Subscription models and consumable goods may affect how the cooling‑off rules apply; check the Act or seek advice if unsure.

Guarantees and app-store purchases

Ryze’s 30‑day “Love‑It” guarantee for a first subscription order exceeds statutory cooling‑off in some cases but is limited to opened eligible products and applies only once.

For purchases made inside Apple or Google apps, follow the respective platform processes for refunds; Ryze cannot directly process those refunds.

Customer experiences

Reported positive points

  • Some users report steady energy without jitters and improved digestion or mental clarity.
  • A few customers have described digestive benefits such as reduced bloating or less acid reflux.

Reported negative points

  • Many users report being placed into recurring subscriptions unexpectedly and finding cancellation difficult or hidden.
  • Common complaints include confusing checkout, slow or canned customer service responses, and occasional health side effects (nausea, bloating, dizziness).

Documentation checklist

What to prepare before contacting support

  • Order number or purchase confirmation email/screenshot.
  • Account email address used for the purchase and subscription screenshots.
  • Date of delivery and photos if returning items or reporting defects.

Keep after cancelling

  • Cancellation confirmation (screenshot or email) and timestamp.
  • Proof of any refunds, return shipment tracking and bank/processor statements showing credits.

Common mistakes

Assuming support can cancel app-store subscriptions

Many customers assume Ryze can cancel Apple/Google subscriptions for them. App-store subscriptions are controlled by the platform; you must cancel from Apple ID or Google Play.

Missing the cutoff and not keeping proof

Another frequent error is missing Ryze’s 24‑hour cancellation cutoff for web subscriptions and not saving cancellation confirmation. Always cancel with time to spare and keep records.

Comparative recap

Quick comparison by channel

Key differences at a glance

Channel Details How to cancel Refunds
iOS (App Store) N/A Cancel via your Apple ID under “Subscriptions” in device settings; Ryze cannot cancel it for you. Handled by Apple; Ryze cannot process or influence refunds.
Google Play N/A Cancel via “Payments & subscriptions” in the Google Play app. Refunds handled by Google Play.
Web (Ryze website) Before next shipment Contact Customer Support at least 24 hours before next shipment via email, Instagram/Facebook DM, or SMS (text to 617 221 3852). Web orders: returns within 30 days for unopened items; Love‑It guarantee applies to first subscription order.

After cancelling

What to monitor

Save confirmation of cancellation and any reference number. Monitor your email and bank/credit card statements for unexpected charges for at least one billing cycle.

Helpful links and next steps

Official Ryze policy pages and a third‑party cancellation guide:

Address

Ryze contact address (Singapore format)

Blk 35 Mandalay Road #13-37 Mandalay Towers

Singapore 308215

Notes about contact

Use this address only for postal correspondence. For subscription cancellation and returns, follow the online support channels and documentation checklist above.

FAQ

To cancel your Ryze subscription via the website, contact Ryze Customer Support at least 24 hours before your next scheduled shipment. You can reach them through email, Instagram/Facebook DM, or SMS (text to 617 221 3852). Make sure to keep proof of your cancellation request.

Yes, you can cancel your Ryze subscription through the App Store by going to your device Settings, tapping your Apple ID, selecting Subscriptions, and finding Ryze. Remember, Ryze cannot process refunds for App Store purchases, as those are handled by Apple.

If you cancel your Ryze subscription in time, future subscription renewals and shipments will be prevented. However, any shipments that have already been processed will still be delivered unless otherwise arranged.

Yes, unopened, sealed items can be returned within 30 days of delivery using Ryze’s prepaid return label. Refunds are processed within 1-2 business days after Ryze receives the return.

The 'Love-It' guarantee allows you to request a full refund for one opened bag of eligible products from your first subscription order within 30 days of delivery, no questions asked. This guarantee applies only to the first order.