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Cancel SAKURACO
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Sakuraco service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Sakuraco: Easy Method
What is Sakuraco
Service overview
Sakuraco is a subscription service that curates and ships authentic Japanese snacks and treats in a monthly box. Each box typically includes regional snacks, a booklet with cultural notes, and themed packaging.
Who it suits
The service is aimed at consumers who want a regular, curated sampling of Japanese confectionery and savoury snacks delivered to their address. Subscriptions are billed on recurring cycles depending on the plan chosen.
How to cancel Sakuraco
Cancel via web (customer portal)
- Go to the customer portal and log in at my.sakura.co.
- Open My Account Dashboard → View Plan → Cancel Subscription.
- Tick the acknowledgement, type "YES" when prompted, then click "Cancel Now" to complete cancellation.
- Save or screenshot the confirmation page for your records.
Cancel via app stores
- There is no official in-app cancellation documented by Sakuraco.
- If you subscribed through Apple App Store or Google Play, cancel via your App Store / Google Play subscription settings directly.
- Check your device’s subscription management area to stop automatic renewals from the store.
Where to find official guidance
- For Sakuraco’s official instructions, see the help page: Sakuraco FAQ - Cancel Subscription.
What happens when you cancel
Access and deliveries
Cancelling stops future renewals but does not usually affect access to a box already paid for in the current billing period.
You should receive any box already processed or shipped for the paid period unless Sakuraco states otherwise.
Billing and data
Automatic future billing is stopped after cancellation; however, charges already processed are typically not reversed under Sakuraco’s standard policy.
Sakuraco may retain your account data for service and record-keeping purposes; contact support if you need data removed.
Will I get a refund?
Standard refund stance
- Sakuraco generally treats payments as final once processed and does not offer refunds for renewals or completed payments.
- Cancellation shortly after a renewal is unlikely to trigger an automatic refund under the standard policy.
Possible exceptions
- Refunds may be considered in cases of faulty products or failed delivery, subject to investigation and evidence.
- Some jurisdictions allow change-of-mind policies (e.g., store credit within a set period) but these vary and are often not cash refunds.
- If you believe you have grounds for a refund, collect evidence (photos, tracking, correspondence) and raise the issue with Sakuraco and your payment provider.
Sakuraco plans and pricing
Price table
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| 1-month | S$50.63 | monthly | Single box, billed monthly, flexible, shipping extra |
| 3-month prepaid | S$47.93 | monthly | Prepaid for 3 months (billed quarterly), shipping extra |
| 6-month prepaid | S$45.23 | monthly | Prepaid for 6 months (billed bi-annually), shipping extra |
| 12-month prepaid | S$43.88 | monthly | Prepaid for 12 months (billed annually), shipping extra |
Pricing notes
- Prices shown are converted to SGD (approx. 1 USD = 1.35 SGD) and exclude shipping, customs duties, and Singapore GST, which may apply on top of box prices.
Your consumer rights in Singapore
Cooling-off and refunds
Singapore does not have a universal 14-day cooling-off law for all subscription services; entitlements depend on the contract terms and the nature of the goods.
Perishable consumables and subscription boxes are commonly excluded from standard return rights once delivered and opened.
Dispute and escalation options
- If you suspect unfair practice (e.g., unclear auto-renewal disclosure), keep records and raise the issue with your bank or card issuer for dispute options.
- You may also contact local consumer advice organisations for guidance on next steps; keep written evidence of communication with Sakuraco.
Customer experiences
Positive feedback
Many reviewers praise Sakuraco for high-quality, well-presented snacks and informative booklets that give cultural context to the items.
Delivery and packaging quality are often highlighted positively in customer testimonials.
Negative feedback
Repeated complaints in reviews cite unexpected auto-renewals, difficulty cancelling, and a no-refund policy as common frustrations.
Some customers report slow or unhelpful customer service and issues with missing or delayed deliveries that required further action.
Documentation checklist
Essential items to keep
- Order number, subscription plan details, and billing receipts (screenshots or PDFs).
- Cancellation confirmation screenshot or email showing the date and exact wording (e.g., "Cancelled").
- Tracking numbers, photos of damaged or incorrect items, and all correspondence with Sakuraco support.
When escalating
- If you lodge a dispute with your bank or a consumer agency, provide a concise timeline and the documents above.
- Keep copies of any responses from Sakuraco and dates/times of phone calls or chat sessions.
Common mistakes
Missing the cancellation window
Users often forget to cancel before the next billing date and are then charged for the next box. Always check your renewal date and cancel well before it.
Relying on email memory is risky - take a screenshot of the cancellation confirmation for proof.
Wrong cancellation route
Some subscribers cancel in the app store but leave the Sakuraco account active (or vice versa), which can lead to unexpected charges.
Confirm cancellation both with Sakuraco (customer portal) and with the payment source used for the subscription.
Comparative recap
Quick plan comparison
| Plan | Monthly price (SGD) | Period | Immediate takeaway |
|---|---|---|---|
| 1-month | S$50.63 | monthly | Most flexible; pay monthly; shipping extra |
| 3-month prepaid | S$47.93 | monthly | Lower per-month rate; commitment for 3 months |
| 6-month prepaid | S$45.23 | monthly | Better per-month saving; billed bi-annually |
| 12-month prepaid | S$43.88 | monthly | Lowest per-month rate; annual billing commitment |
Decision tips
- Choose monthly if you want flexibility to cancel without long commitment.
- Choose prepaid plans only if you accept the non-refundable commitment and want per-month savings.
After cancelling
Confirm and save proof
- Keep screenshots or a PDF of any cancellation confirmation page or email for at least 6 months.
- If a refund or dispute is necessary later, your saved documentation will be essential.
Helpful links
- Sakuraco cancellation FAQ: https://sakura.co/faq/1500000607441
- Read customer reviews for additional context: Sakuraco on TrustPilot
Address
Registered office
Ichigo Mita Building, 7th Floor, 5‑13‑18 Shiba, Minato‑ku, Tokyo 108‑0014, Japan.
Mailing tips
If you choose to send written cancellation or a formal notice by post, include your account name, subscription ID, contact email, and a dated signature.
Keep a copy of the posted letter and proof of postage as evidence of your communication.