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I hereby notify you of my decision to terminate the contract relating to the Discord service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Discord: Easy Method
What is Discord
Overview
Discord is a communication platform for gamers and communities that supports voice, video, and text chat across servers and direct messages.
It offers both free membership and paid tiers (Nitro, boosts, and other purchases) that add features like higher upload limits and custom emojis.
Main uses
People use Discord to join communities, run game lobbies, stream, and share media in organized channels.
Paid features are optional add-ons tied to your account or specific servers, billed monthly or annually depending on the plan.
How to cancel Discord
Cancel via the web or desktop app
- Open Discord on the web or desktop and go to User Settings.
- Find the Subscriptions or Server Boost section and select the subscription you want to cancel.
- Choose the cancel option; cancellation takes effect at the end of the current billing cycle.
- See Discord's official terms for paid services: Discord Paid Services Terms.
Cancel in-app (iOS and Android)
- iOS (App Store): Open your iOS Settings or the App Store subscription manager and cancel there. Discord cannot cancel App Store subscriptions for you.
- Android (Google Play): Open Google Play > Subscriptions and cancel the Discord subscription from Google Play. Web/app cannot cancel Play Store subscriptions for you.
- Check your platform subscription manager immediately if you no longer want future charges.
What happens when you cancel
Access and features
When you cancel a paid Discord subscription, your benefits remain active until the end of the current billing period.
After the billing period ends, premium features tied to that subscription are removed from your account.
Renewals and account data
Cancellation stops future renewals but does not delete account data or server content.
If you later resubscribe, available features will be restored according to the plan purchased.
Will I get a refund?
General refund stance
Discord generally treats payments as non-refundable after purchase except where required by law or specific exceptions apply.
Refunds are decided on a case-by-case basis under Discord’s refund practices.
Common refund exceptions
- Nitro and Server Boosts: You may request a refund within 5 days of initial purchase; eligibility is reviewed per request.
- Nitro gifts: Unclaimed Nitro gifts can be refunded if requested within 5 days; claimed gifts are not refundable.
- Certain one-time items (DLC, cosmetics, Server Shop items) are typically non-refundable.
Discord plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Nitro Basic Monthly (in-app, iOS App Store) | S$4.48 | Monthly | Higher upload limit, custom emojis, better video quality (per App Store listing) |
| Nitro Classic Monthly (in-app, iOS App Store) | S$6.98 | Monthly | Animated profile & tag customization, custom emojis (per App Store listing) |
| Nitro Monthly (in-app, iOS App Store) | S$14.98 | Monthly | Full Nitro features including 2 server boosts, animated avatars, HD streaming, etc. |
| Nitro Monthly (iOS App Store alternative listing) | S$14.48 | Monthly | Same as Nitro Monthly - alternate price listing in iOS App Store |
| Nitro + 1 Boost Monthly (in-app, iOS App Store) | S$19.48 | Monthly | Nitro full features plus 1 server boost |
| Nitro + 2 Boosts Monthly (in-app, iOS App Store) | S$23.98 | Monthly | Nitro full features plus 2 server boosts |
| Nitro Yearly (in-app, iOS App Store) | S$144.98 | Annual | Full Nitro features billed annually |
| Nitro Basic Monthly (gift card, Lapakgaming) | S$6.55 | Monthly | Nitro Basic via gift card top-up |
| Nitro Monthly (gift card, Lapakgaming) | S$13.12 | Monthly | Full Nitro via gift card top-up |
| Nitro Yearly (gift card, Lapakgaming) | S$131.28 | Annual | Full Nitro billed annually via gift card |
Notes on pricing
Prices are taken from the iOS App Store listing and a Singapore gift-card top-up listing as of the last update.
In-app (App Store / Google Play) prices may vary by storefront and are managed by the platform provider.
Your consumer rights in Singapore
General protections
Singapore consumer protection laws can provide rights for digital goods and services, including certain cooling-off or refund rules in specific situations.
These statutory rights may override a merchant’s stated non-refundable policy where the law requires otherwise.
Platform purchases and local remedies
- For iOS and Google Play purchases, platform refund policies may apply and can differ from Discord’s direct-purchase policies.
- Google Play offers a short window for immediate refunds for some purchases; further refunds depend on platform/developer policies and local rules: Google Play FAQ (example).
Customer experiences
Positive feedback
Some users praise Discord for usability, feature set, and the value of Nitro features at times.
Positive reviews highlight the communication quality and community tools.
Common complaints
- Many users report slow or automated customer support responses and unresolved tickets.
- Users frequently mention frustrations with bans or suspensions and difficulty appealing actions.
- Concerns about privacy and past incidents have been raised in reviews.
See user reviews for broader community sentiment: Trustpilot - Discord reviews.
Documentation checklist
What to gather before contacting support
- Account email and Discord username (with tag).
- Order or receipt details (transaction ID, date, amount).
- Platform used for purchase (Web, iOS App Store, Google Play, or gift card).
Additional helpful items
- Screenshots of billing statements or purchase confirmation.
- Any message or error text received from Discord or the platform.
Common mistakes
Trying to cancel in the wrong place
Example: attempting to cancel an App Store subscription from the Discord website. In-app purchases must be cancelled through the platform that billed you.
Always confirm whether the purchase was made via Discord’s site or through a store (Apple/Google).
Assuming automatic refunds
Example: expecting a pro-rata refund on cancellation. Discord usually does not issue refunds for unused time unless an exception applies.
Request refunds promptly if you believe you qualify under an exception (e.g., within 5 days for some Nitro purchases).
Comparative recap
Quick comparison
| Item | How to cancel | Refund likelihood | Typical platform |
|---|---|---|---|
| Web / Discord direct | Cancel in User Settings → Subscriptions | Generally no; case-by-case within exceptions | discord.com |
| iOS (App Store) | Cancel via iOS Settings or App Store subscriptions | Managed by Apple; Discord cannot cancel | Apple App Store |
| Android (Google Play) | Cancel via Google Play → Subscriptions | Managed by Google Play; Discord cannot cancel | Google Play |
| Gift cards / third-party top-up | Follow vendor instructions for redemption and support | Often non-refundable (vendor-dependent) | Resellers / gift card vendors |
Key takeaway
Cancel through the billing source to stop renewals; request refunds quickly if you believe you meet Discord’s limited exceptions.
Keep receipts and platform details handy for support or platform refund requests.
After cancelling
What to check immediately
- Confirm cancellation in the same place you purchased (Discord settings, App Store, or Google Play).
- Save or screenshot the cancellation confirmation and your last receipt.
Where to get more help
- Review Discord’s paid services terms: Discord Paid Services Terms.
- If your purchase was via iOS, manage subscriptions in the App Store: Discord on the App Store (SG).
- For Google Play purchase guidance, consult platform refund info such as: Google Play FAQ (example).
Address
Corporate address
Discord Inc., 444 De Haro Street, Suite 200, San Francisco, CA 94107, United States of America.
Legal notices
For legal notices via email, use legal.notices@discord.com as provided in Discord’s corporate information.