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Discord Nitro

Cancel DISCORD NITRO

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Singapore

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Nitro Subscription | Postclic
Discord Nitro
444 De Haro Street, Suite 200
94107 San Francisco United States of America
support@discord.com
Cancellation of Discord Nitro contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Discord Nitro service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Discord Nitro
444 De Haro Street, Suite 200
94107 San Francisco , United States of America
support@discord.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Discord Nitro. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Discord Nitro: Easy Method

What is Discord Nitro

Overview

Discord Nitro is a paid subscription service that expands features on the Discord chat platform, such as higher upload limits, custom emojis, improved streaming quality, and Server Boosts.

Nitro is sold in monthly and annual plans and may be purchased directly through Discord or via platform stores such as the iOS App Store and Google Play.

Key perks

Typical perks include larger file uploads, animated avatars, global emoji access, and server boost bundles for eligible plans.

Plan features and pricing vary by region and by purchase channel (Discord web vs store-managed purchases).

How to cancel Discord Nitro

Cancel on web or desktop

  • Open Discord on the web or desktop, go to User Settings.
  • Navigate to Billing Settings → Subscriptions (or click Manage Nitro) and follow the Cancel subscription prompts.
  • Cancellation normally takes effect at the end of the current billing cycle; see confirmation in your Billing section.

Cancel on mobile (iOS / Android)

  • Subscriptions purchased through the iOS App Store must be cancelled via your iOS App Store account settings; you cannot cancel those inside the Discord app.
  • Subscriptions purchased through Google Play on Android must be cancelled via the Google Play Store app; Discord will redirect you there if you try to cancel inside the app.
  • For user discussion about mobile cancellation behavior see this thread.

What happens when you cancel

Access and features

After cancelling, you keep Nitro features until the end of your paid billing period; perks expire once that period ends.

Any server boosts included in the subscription remain active until the subscription or boost term ends.

Billing and renewal

Cancelling prevents future automatic renewals; you will not be charged again after the current paid period finishes.

Check your Billing Settings or the store receipt to confirm the cancellation and the date your access will end.

Will I get a refund?

Discord refund policy (summary)

  • Discord allows refund requests for Nitro or Server Boosts if submitted within 5 days of purchase; requests are reviewed case-by-case.
  • Refunds must be initiated via Discord Support channels and eligibility is strictly enforced; refunds are not guaranteed.
  • Discord’s general stance is no refunds after purchase unless required by law or covered by their policy.

Store purchases and exceptions

  • Purchases made via the iOS App Store cannot be refunded by Discord; you must request refunds from Apple.
  • Google Play purchases are governed by Google Play refund rules; contact Google Play for those refunds.
  • Refunds are typically one-time per purchase category; repeated refund requests for the same category are often not approved.

Discord Nitro plans and pricing

Plans included

The table below lists Nitro plans and prices recorded for Singapore. Prices and availability can change; check your purchase channel for the latest rates.

Notes on pricing

Voucher resale or promotional prices may differ from official App Store prices shown below.

Always confirm the final price in the store before purchasing.

Plan Price Period Features
Nitro Basic (Monthly) S$4.48 Monthly Custom emojis & stickers, larger file uploads, etc.
Nitro Basic (1 Month) S$3.98 Monthly Same as Nitro Basic monthly
Nitro Classic Monthly S$6.98 Monthly Includes Classic features
Nitro Classic (1 Month) S$6.98 Monthly Same as Nitro Classic monthly
Nitro (Standard) Monthly S$14.48 Monthly Full Nitro perks
Nitro (1 Month) S$14.98 Monthly Same as Nitro Standard
Nitro + 1 Boost (Monthly) S$19.48 Monthly Nitro plus one server boost
Nitro + 2 Boosts (Monthly) S$23.98 Monthly Nitro plus two server boosts
Nitro Yearly S$144.98 Annual Full Nitro, annual billing
Voucher - Nitro Basic (Monthly) From S$6.55 Monthly Voucher top-up price
Voucher - Nitro Monthly From S$13.12 Monthly Voucher top-up price
Voucher - Nitro Yearly From S$131.28 Annual Voucher top-up price

Your consumer rights in Singapore

Legal framework

Digital content services in Singapore may be covered by the Consumer Protection (Fair Trading) Act and related consumer protection rules.

Rights vary by type of offer; unsolicited in-person sales have stronger cooling-off protections than digital purchases.

How it applies to Nitro

  • Discord does not publish a 14-day statutory refund right for Nitro; instead it offers a discretionary 5-day refund window for some purchases.
  • Purchases through the App Store or Google Play are additionally governed by Apple’s and Google’s refund policies, which affect rights and remedies.
  • If you believe local consumer law has been breached, you may seek guidance from Singapore consumer protection authorities or legal advice.

Customer experiences

Positive feedback

Some users report they enjoy Nitro perks and occasional positive experiences with discounts or straightforward purchases.

Trustpilot includes a number of 4 - 5 star reviews praising features and user experience.

Negative feedback

Common complaints include slow or automated customer support, difficulty obtaining refunds, and confusion over billing or bans.

Singapore-specific reviews are limited but reflect similar global frustrations around cancellations and support responsiveness.

Documentation checklist

Before you cancel

  • Locate your Discord account email and username for verification.
  • Open your Billing Settings or the store receipt that shows the subscription purchase.
  • Note the billing cycle end date so you know when access will stop.

If requesting a refund

  • Gather the purchase receipt or transaction ID from Discord, Apple, or Google Play.
  • Record the purchase date to confirm it falls within the 5-day window if seeking a Discord refund.
  • Prepare a concise description of the reason for your refund request and any supporting screenshots.

Common mistakes

Cancelling in the wrong place

A frequent error is attempting to cancel a store-managed subscription inside the Discord mobile app; iOS subscriptions must be cancelled in Apple settings and Google Play subscriptions in Google Play.

If you cancel in the wrong place you may still be billed by the store until the store subscription is cancelled.

Missing refund windows and confirmations

Waiting too long to request a refund (past Discord’s 5-day discretionary window) often results in denial of refund requests.

Another common mistake is not saving confirmation screenshots after cancelling; keeping the cancellation confirmation helps if billing disputes arise.

Comparative recap

Quick summary

The table below compares cancellation and refund characteristics across purchase channels for a quick decision aid.

How to use

Check which channel you used to buy Nitro (Discord web, App Store, or Google Play) and follow the row for that channel when cancelling or requesting refunds.

Item Web / Desktop iOS App Store Google Play (Android) Period
Cancel location Discord Billing Settings → Subscriptions Apple App Store account settings Google Play Store app Monthly / Annual
Refund source Discord Support (case-by-case, 5-day window) Apple (request via Apple) Google (request via Google Play) Monthly / Annual
Access after cancel Access until billing period ends Access until billing period ends Access until billing period ends Monthly / Annual
Common issues Billing confirmation missing; support delays Must follow Apple refund process Must follow Google Play refund process Monthly / Annual

After cancelling

What to check

  • Confirm cancellation in Discord Billing Settings or in the App Store / Google Play subscription manager.
  • Keep screenshots of cancellation confirmations and final receipts for your records.

Where to get help

Address

Mailing address

Discord Nitro

444 De Haro Street, Suite 200, San Francisco, CA 94107, United States of America

Notes on written notice

Electronic cancellation via account settings or the store is standard and usually sufficient; written postal notices are not the normal method of cancelling a Nitro subscription.

If you plan formal written contact, include account details, transaction IDs, and clear request language to speed any review.

FAQ

To cancel your Nitro subscription on the web, open Discord, go to User Settings, navigate to Billing Settings → Subscriptions, and follow the cancellation prompts. Make sure to keep proof of your cancellation.

No, subscriptions purchased through the iOS App Store must be cancelled via your iOS App Store account settings, not within the Discord app. Always retain proof of your cancellation.

After cancelling your Nitro subscription, you will retain access to all Nitro features until the end of your current billing period. Ensure you keep proof of your cancellation.

Refunds for Nitro subscriptions can be requested within 5 days of purchase, but they are reviewed on a case-by-case basis. To initiate a refund, contact Discord Support and keep proof of your request.

To cancel your Nitro subscription purchased through Google Play, you must do so via the Google Play Store app. Discord will redirect you there if you attempt to cancel in the app. Remember to keep proof of your cancellation.