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Lootbear

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Termination letter drafted by a specialized lawyer
Sender
Lootbear Cancel Subscription | Postclic
Lootbear
151 Potrero Avenue
San Francisco United States
support@lootbar.gg
Cancellation of Lootbear contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Lootbear service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Lootbear
151 Potrero Avenue
San Francisco , United States
support@lootbar.gg
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Lootbear. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Lootbear: Easy Method

What is Lootbear

Service overview

Lootbear is a subscription-based service that lets gamers rent in-game items and skins for titles such as CS:GO and Dota 2. The service provides temporary access to virtual assets without requiring a full purchase.

Operational note

Lootbear’s operations have changed over time and parts of the service were merged under Tradeit. There is no separate Singapore office listed for Lootbear; verify current support channels before cancelling.

How to cancel Lootbear

Cancel a subscription via the web

  • Sign in to your Lootbear account.
  • Open Account Settings from the top-right dropdown.
  • Choose the active subscription and select Cancel or Change.
  • Note: Cancelling before the end date will immediately remove subscription access.

Cancel the entire account and app-store subscriptions

  • To cancel your whole Lootbear account, go to Account Settings and click the "Cancel Account" button. Ensure you have no rented items or outstanding payments first.
  • If you subscribed via Apple App Store or Google Play, cancel through Apple/Google subscription settings. See guidance from app-store support: How to cancel App Store / Google Play subscriptions.

What happens when you cancel

Access and rentals

When you cancel an active subscription via the web, access may end immediately rather than at the end of the paid period. Rented items are typically removed on cancellation.

Account and financial effects

Cancelling a Lootbear account requires no outstanding rented items or unpaid balances. Pending payments or active rentals can block full account cancellation until resolved.

Will I get a refund?

Refund policy basics

Refunds must be requested via Lootbear support (chat widget or ticket). Partial refunds are discretionary and depend on the case. Refunds are constrained by Lootbear’s internal policy.

Key exceptions and timing

  • Refunds are generally only possible if the rented item was not taken, used, or withdrawn from the site.
  • Requests should be made within 14 days of purchase where the policy applies.
  • A processing fee (typically around 3%) may be deducted. Issuance can take up to 2 business days; funds may take up to 7 business days to reach your account depending on payment method.

Lootbear plans and pricing

Where to check current pricing

Lootbear publishes plan details in USD on its site. Pricing, available add-ons, and currency conversion to SGD can change, so always check the official pages for current rates.

Do not rely on third-party price lists

Do not assume exact SGD amounts from unofficial or older sources. Use the official Lootbear/Tradeit pages or your app-store subscription panel for up-to-date billing details.

Your consumer rights in Singapore

Relevant protections

Singapore consumer protections (for example, the Consumer Protection (Fair Trading) Act and rules on digital content) require remedies when digital services are defective or not delivered as promised.

Practical options if you have a dispute

  • If Lootbear’s policy refuses a reasonable refund, you may have statutory rights beyond their policy under Singapore law.
  • You can approach your payment provider (credit card issuer or PayPal) to dispute a charge or request a chargeback if a refund is unreasonably denied.

Customer experiences

Positive feedback

Some customers report Lootbear provides cost-effective access to skins and that customer service has been helpful in certain cases. Users appreciate the chance to change skins without large upfront purchase costs.

Negative feedback

Many complaints describe slow or unresponsive support, lost or stuck items, and compensation values that users consider lower than item worth. Some users report issues with verification or cancelled subscriptions without satisfactory refunds.

Documentation checklist

What to gather before contacting support

  • Account email and username used with Lootbear.
  • Order ID or subscription ID and purchase dates.
  • Payment method details (last 4 digits, transaction reference).
  • Screenshots showing the issue: billing, missing item, error messages, or cancelled subscription.

Additional supporting items

  • Logs of prior support messages and ticket numbers.
  • Proof the item was unused or not withdrawn, if claiming a refund under policy conditions.

Common mistakes

Assuming app-store subscriptions can be cancelled on the website

Users sometimes try to cancel Apple or Google Play subscriptions from the Lootbear site. Platform rules require cancelling those through Apple or Google subscription settings.

Not clearing rented items or outstanding payments

Attempting to cancel an account without returning rented items or settling balances often blocks account cancellation. Always resolve rentals and payments first to avoid delays.

Comparative recap

At-a-glance comparison

Feature Period Notes
Web subscription cancellation monthly / annual Cancelling via Account Settings can end access immediately; ensure no active rentals or unpaid balances.
App Store / Google Play cancellation monthly Must cancel through Apple/Google subscription settings; Lootbear site cannot stop platform-billed renewals.
Account cancellation - Requires no rented items or outstanding payments; use Account Settings → Cancel Account.
Refund eligibility 14 days Refunds generally only if item unused/undrawn; request via support and expect discretionary decisions and processing fees.

After cancelling

Follow-up actions

Keep copies of all cancellation confirmations, tickets, and payment receipts. Monitor your bank or payment account for refunds and charge reversals.

Helpful links and next steps

Address

Listed contact address

Public listings have shown an address used for related operations: 151 Potrero Avenue, San Francisco, CA.

Singapore presence

There is no evidence of a separate Lootbear office in Singapore. For local consumer disputes, use your payment provider or Singapore consumer channels if needed.

FAQ

To cancel your Lootbear subscription via the web, sign in to your account, go to Account Settings, select the active subscription, and choose Cancel or Change. Remember, cancelling before the end date will remove your access immediately.

No, you cannot cancel your Lootbear account if you have any rented items or outstanding payments. Ensure these are resolved before attempting to cancel your account.

When you cancel your Lootbear subscription, access to rented items typically ends immediately, and they are removed from your account.

Refunds for Lootbear subscriptions must be requested via support and are generally only granted if the item was unused or undrawn. Requests should be made within 14 days of purchase.

To cancel a Lootbear subscription purchased through the App Store or Google Play, you must do so through your Apple or Google subscription settings, as Lootbear cannot stop platform-billed renewals.