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Cancel OUTPUT ARCADE
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I hereby notify you of my decision to terminate the contract relating to the Output Arcade service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Output Arcade: Easy Method
What is Output Arcade
Overview
Output Arcade is a subscription service that provides access to the Arcade plugin and a large, regularly updated sample library for music production.
Key features
The subscription includes the Arcade plugin, daily additions to the sample library, and access to presets and loops that integrate with common DAWs and workflows.
How to cancel Output Arcade
Primary (recommended) - Output account dashboard
- Log in to your Output account at your account dashboard.
- Go to the Subscription section and click "Cancel Subscription".
- Cancellation via the Output dashboard stops future billing; follow on-screen prompts and keep any confirmation shown.
App Store / Google Play notes and alternative
- Cancelling via the App Store (iOS) is not reliable and may not stop billing.
- Cancelling via Google Play (Android) is similarly ineffective; you must cancel via your Output account dashboard.
- If you used a store to subscribe, check the store's own refund policies, but still cancel in your Output account to stop future Output billing.
Optional formal notice (registered mail)
- You may optionally send a formal cancellation letter by registered mail to Output’s Canadian address for proof.
- Registered-mail is not required if you cancel via the account dashboard; it serves as additional documentation only.
What happens when you cancel
Billing and renewal
Cancelling through your Output account stops future billing and prevents further automatic renewals.
Monthly cancellations are reported as immediate and will stop future charges.
Access to content and data
After cancelling, access to the plugin and library depends on your remaining paid period and licensing terms; keep any on-screen confirmation of cancellation for your records.
Export or save any personal settings or presets before cancelling if you wish to retain them locally.
Will I get a refund?
Monthly subscriptions
- Monthly subscriptions are non-refundable and non-returnable.
- Do not expect automatic refunds after a monthly billing period.
Annual and other purchases
- Annual subscriptions: refundable only if requested within the first 30 days after purchase.
- Perpetual plugins/instruments purchased on Output.com: refundable within 14 days (excludes Expansion Packs and third-party purchases); refunds processed within 2 - 4 weeks.
- App Store / Google Play purchases: follow the store’s refund policy; any refund is at the store’s discretion.
Output Arcade plans and pricing
Pricing summary
Approximate Singapore-dollar prices based on a USD→SGD conversion; actual charges may vary with taxes and payment method.
Plans
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Arcade Monthly | S$17.54/mo (approx.) | monthly | Arcade plugin and full sample library |
| Arcade Yearly | S$135.00/year total (~S$11.25/mo) | annual | Arcade plugin and full sample library (billed annually) |
| Output One Monthly | S$20.24/mo (approx.) | monthly | Arcade + Co-Producer + Thermal + Portal + Movement + all expansions |
| Output One Yearly | S$162.00/year total (~S$13.50/mo) | annual | Full Output ecosystem (billed annually) |
Your consumer rights in Singapore
General statutory position
Singapore consumer protection laws offer limited statutory cooling-off rights for certain types of sales (commonly 5 - 7 days for doorstep sales).
Digital downloads and online subscription services typically have limited statutory cooling-off rights once access or use has begun.
Practical advice for Singapore residents
- Retain proof of cancellation (screenshots, confirmation emails, registered-mail receipts).
- If you require a refund, request it promptly and reference Output’s published refund windows (30 days for annual, 14 days for perpetual purchases).
- If disputing a charge with your bank or card issuer, keep all correspondence and receipts to support your claim.
Customer experiences
Positive feedback
- Users praise Arcade’s creative interface, inspiring loops, textures, and daily sample additions for maintaining freshness.
- Many highlight fast workflow and sound quality for idea generation and production.
Negative feedback
- Frequent complaints about unexpected billing or continued charges after attempted cancellation, and confusion between 'pause' and 'cancel'.
- Technical reports include crashes, failed downloads, DAW performance issues, and buggy plugin behavior; some users find the interface cluttered and support slow.
Sources: community summaries and reviews capture a mix of praise for sound/design and criticism for billing and technical issues.
Documentation checklist
Essential items to collect
- Account email used for subscription and any Output confirmation emails.
- Screenshot or PDF of the cancellation confirmation from your Output account.
- Payment records or bank/credit card statement showing the charge.
Optional supporting evidence
- Registered-mail receipt if you sent a formal cancellation letter to Output’s address.
- Correspondence with support and any ticket numbers or replies.
Common mistakes
Cancelling in the wrong place
Many users cancel via the App Store or Google Play and assume the subscription with Output is cancelled. In practice, that may not stop Output billing.
Always cancel within your Output account dashboard to ensure Output stops future billing.
Assuming automatic refunds or immediate deactivation
Do not assume a full refund after cancelling a monthly plan; monthly subscriptions are non-refundable.
Also avoid deleting the app or uninstalling the plugin before obtaining cancellation confirmation and saving records.
Comparative recap
At-a-glance comparison
| Item | Cancel method | Refund eligibility | Period |
|---|---|---|---|
| Arcade Monthly | Cancel via Output account dashboard | Non-refundable | monthly |
| Arcade Yearly | Cancel via Output account dashboard (prevents renewal) | Refundable within 30 days of purchase | annual |
| Perpetual plugins (Output.com) | Contact Output support / account record | Refundable within 14 days (exclusions apply) | - |
| App Store / Google Play purchases | Follow store and also cancel in Output account | Store-dependent; maker/store discretion | - |
After cancelling
What to do immediately
- Save or screenshot the cancellation confirmation from your Output account dashboard.
- Keep payment records and note the cancellation date for any disputes.
Helpful resources and contact
- Output refunds and returns information: Output - Refunds and Returns
- Step-by-step cancellation guide and sample letter: Postclic - Cancel Output Arcade
- For user experience context and reviews: Producersphere - Output Arcade review
Address
Registered-mail address (optional)
If you choose to send a formal cancellation letter by registered mail, address it to:
170 - 422 Richards Street, Vancouver BC V6B 2Z4, Canada
Notes about mailing
Registered mail provides proof of delivery and can supplement your online cancellation, but cancelling via your Output account remains the preferred and supported method.