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Scalacube

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Scalacube Subscription | Postclic
Scalacube
Vesivärava tn 50-201
10152 Tallinn Estonia
support@scalacube.com
Cancellation of Scalacube contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Scalacube service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Scalacube
Vesivärava tn 50-201
10152 Tallinn , Estonia
support@scalacube.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Scalacube. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Scalacube: Easy Method

What is Scalacube

Overview

Scalacube is a game server hosting platform that provides subscription-based servers for popular games such as Minecraft, Ark and Rust. It offers a web control panel for creating, managing and configuring hosted game servers.

Who uses it

Typical users include gamers, small communities and server administrators who want low-cost, managed game server hosting with quick setup and mod/plugin support. Scalacube is operated by Scalable Hosting Solutions OÜ, registered in Estonia.

How to cancel Scalacube

Cancel via Control Panel (recommended)

The standard cancellation route is through your Scalacube control panel where subscriptions and billing are managed.

  • Log in to your Scalacube account via the control panel.
  • Open the Servers or Billing section and select the server or subscription you want to cancel.
  • Choose the option to stop recurring payments, cancel the subscription or delete the server (follow on-screen prompts).

If you need help cancelling

If you cannot find the cancel option or experience errors, contact Scalacube support for assistance.

  • Open a support ticket in the control panel or use the support channels shown on your account page.
  • Refer to the official cancellation help page for step-by-step guidance: How to cancel Scalacube server subscription.

What happens when you cancel

Access to the server

Cancelling a subscription typically stops future renewals but may not immediately delete server data. You may retain access until the end of the paid period unless you delete the server yourself.

Billing and renewal

Once cancellation is confirmed, automatic recurring billing should stop. Check your billing section to confirm the subscription status and next billing date.

Will I get a refund?

General policy

Refunds are governed by Scalacube’s terms of service and their refund policy. Refunds are not guaranteed and are considered case-by-case.

How to request a refund

To request a refund or learn the company’s refund criteria, follow the official guidance and contact support.

Scalacube plans and pricing

Where to check prices

Official plan details and current pricing are published on Scalacube’s website and may be shown in USD. Always check the official hosting pages for the most accurate, up-to-date information.

Note about currencies

No official Singapore-dollar (SGD) pricing may be listed; public pricing is commonly shown in USD. Do not rely on third-party estimates - verify on the official site.

Your consumer rights in Singapore

General rights and dispute steps

Singapore consumers have protections against unfair practices under national consumer laws. There is no automatic universal cooling-off right for online digital subscriptions, so you should confirm terms before purchase.

Practical actions if you have a problem

If you encounter issues with cancellation or refunds, first raise the matter with Scalacube support and keep records.

  • Contact your card issuer or payment provider if charges continue despite cancellation.
  • Escalate unresolved disputes to local consumer bodies (for example, CASE) or seek independent advice if needed.

Customer experiences

Positive feedback

Many users praise Scalacube for ease of setup, low-cost entry plans and a user-friendly control panel. Reviews on mainstream review platforms reflect a number of satisfied customers.

Common complaints

Reported negatives include occasional support delays and disputes over refunds or billing. Review sites show a mix of experiences - some users resolved issues quickly, others reported longer resolution times.

Documentation checklist

Essential items to prepare

  • Account email and username used with Scalacube.
  • Server ID and server name (from your control panel).
  • Invoice(s) or receipt showing the payment/subscription date.

Helpful supporting evidence

  • Payment method & transaction ID from your bank or payment provider.
  • Screenshots of subscription settings, billing page and cancellation confirmation.
  • Support ticket IDs or email correspondence related to the cancellation or refund request.

Common mistakes

Failing to stop auto-renew

Users sometimes delete server files or stop using the server but forget to disable auto-renew. The subscription will continue to be billed unless cancelled in the control panel.

Assuming automatic refunds

Another frequent error is assuming cancellation always triggers a refund. Scalacube handles refunds under its terms and on a case-by-case basis, so do not expect an automatic refund without confirmation.

Contacting the wrong channel

Contacting non-official or third-party channels (social media or reseller support) can delay resolution. Use the control panel’s support/ticketing system for fastest results.

Comparative recap

Quick feature comparison

The table below summarizes how Scalacube’s cancellation and refund aspects commonly compare with standard expectations for game-hosting providers.

Table key points

The Period column shows the service period type for each row. Use this to understand whether items are subscription-based or one-time.

Feature Scalacube Notes Period
Cancellation method Control panel cancellation (self-service) Managed via your Scalacube account; support can assist if needed. Subscription
Refund policy Case-by-case, governed by Terms of Service Not guaranteed; must request and follow instructions. Subscription
Support channels Control panel support / ticketing Response times vary based on volume and issue complexity. Subscription
Data retention Data may remain until deletion or end of paid period Back up game data before cancelling or deleting servers. Subscription

After cancelling

Immediate next steps

After you cancel, back up any server files, plugins and world saves you want to keep. Confirm the cancellation status in your billing panel.

Follow-up actions and links

If you need to request a refund, or read more about cancellation and company policies, use the official help and policy pages below.

Address

Registered company address

Scalacube (Scalable Hosting Solutions OÜ) is registered in Estonia. The official registered address is provided below.

Mailing address

Harju maakond, Tallinn, Kesklinna linnaosa, Vesivärava tn 50-201, 10152, Estonia

FAQ

To cancel your Scalacube subscription, log in to your account, navigate to the Servers or Billing section, select the subscription you wish to cancel, and follow the prompts to stop recurring payments.

If you have trouble cancelling, contact Scalacube support by opening a support ticket in the control panel or using the support channels available on your account page.

Upon cancellation, you will retain access to your server until the end of the paid period, but be aware that server data may remain until you delete it yourself.

Refunds for Scalacube subscriptions are not guaranteed and are assessed on a case-by-case basis. To request a refund, follow the official guidance on their refund instructions page.

After cancelling, check the billing section of your Scalacube account to confirm the subscription status and the next billing date.