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Signulous

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Signulous Subscription | Postclic
Signulous
support@signulous.com
Cancellation of Signulous contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Signulous service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Signulous
support@signulous.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Signulous. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Signulous: Simple Process

What is Signulous

Overview

Signulous is a subscription service for gaming users that provides access to premium app installation and code-signing services for devices such as iOS and tvOS. It is commonly used with AppValley VIP and related offerings to install apps outside official app stores.

Main features

Features advertised include revoke-protected installs, device registration for code signing, ad‑free VIP access, and the ability to install curated apps via a VIP portal. Plans are offered monthly and yearly, with separate device-registration options for iOS and tvOS.

How to cancel Signulous

Google Play (Android)

  • Open Google Play Store app → Menu → Subscriptions.
  • Select Signulous and tap Cancel subscription.
  • Keep a confirmation email or a screenshot as proof of cancellation.

App Store (iOS)

  • Open Settings on your iOS device → tap your name → Subscriptions.
  • Select Signulous and choose Cancel Subscription or turn off Auto‑Renewal.
  • Save proof of cancellation (screenshot or confirmation message).

Website (web purchase)

  • Log into your Signulous account and look for Account / Subscription / Manage settings.
  • Use any on‑screen cancellation option if available; if not, email support@signulous.com to request cancellation.
  • Keep a copy of the sent message and any replies as evidence.

What happens when you cancel

Access and billing

Canceling stops future renewals but does not always produce an immediate refund. Your paid access typically continues until the end of the current billing period.

Account and data

Your account and any installed apps or device registrations may remain active until expiry. Data retention and account deletion depend on Signulous policies and are not openly specified in the terms.

Follow-up and support

  • After cancellation, watch for confirmation messages from Google, Apple, or Signulous.
  • If auto‑renewal continues after cancellation, contact your payment provider and keep all communications.

Will I get a refund?

Company policy

Signulous Terms & Conditions state they are under no obligation to refund any order. The published terms do not promise a 14‑day cooling‑off period or automatic refunds.

Exceptions and statutory rights

  • Despite the no‑refund policy, Singapore consumer law may provide remedies if digital content is defective, not as described, or unfit for purpose.
  • If you believe you are entitled to a refund, first contact Signulous; if unresolved, escalate via your payment provider (Apple, Google Play, or your bank) or seek advice from the Consumers Association of Singapore (CASE).
  • Keep receipts, screenshots, and records when disputing charges; these strengthen refund claims or chargeback requests.

Signulous plans and pricing

Pricing table

Plan Price (SGD est.) Period Features
AppValley VIP Monthly S$12.14 (est.) monthly Revoke-protected service, ad-free, device linking, VIP app installs
AppValley VIP Yearly S$40.49 (est.) annual Same as VIP Monthly, billed yearly (~72% savings over monthly)
iOS Code Signing - Device Registration S$26.99 (est.) annual Unlimited app signing/install for iOS device, certificate handling, revoke protection
tvOS Code Signing - Device Registration S$21.59 (est.) annual Same as iOS plan but for Apple TV (tvOS)

Your consumer rights in Singapore

Relevant protections

Even where a provider disclaims refunds, Singapore consumers have statutory protections under laws such as the Consumer Protection (Fair Trading) Act and the Sale of Goods Act for defective or misdescribed digital goods.

Practical steps to enforce rights

  • Contact Signulous in writing first and request remedies (repair, replacement, or refund where applicable).
  • If unresolved, raise a dispute with your payment provider (Apple, Google Play, or your card issuer) using documented evidence.
  • Consider contacting the Consumers Association of Singapore (CASE) for guidance or formal mediation.

Customer experiences

Positive feedback

Some users report reliable service and good value: examples include long‑term customers praising timely app updates and stable certificate behavior.

Negative feedback

Multiple users report issues such as unexpected auto‑renewals, difficulty cancelling, lack of refunds, revoked certificates, slow or unhelpful support, and account instability.

Documentation checklist

What to keep

  • Payment receipts and billing statements showing the charge.
  • Confirmation emails or screenshots of cancellation actions.
  • Copies of any emails sent to support@signulous.com and replies received.

How to capture evidence

  • Take time‑stamped screenshots of subscription pages, app store subscriptions, and any error messages.
  • Save chat transcripts or support ticket numbers when provided.
  • Keep a short log of dates and actions taken (cancelled, emailed, charged again).

Common mistakes

Assuming cancellation was processed

Some users cancel via email but are later charged; always confirm cancellation in the platform (Google Play or Apple) or save the provider's confirmation.

Relying solely on provider promises

Relying only on verbal or informal assurances can leave you without a record. Use written requests and retain evidence if you later need to dispute a charge.

Comparative recap

Quick comparison

Item How to cancel Refund likelihood Evidence to keep Period
AppValley VIP Monthly Cancel via Google Play / Apple or account page Unlikely (company policy disclaims refunds) Receipt, cancellation confirmation, screenshots monthly
AppValley VIP Yearly Cancel via store or support email if purchased on web Unlikely (company policy disclaims refunds) Billing statement, confirmation of cancellation annual
iOS Code Signing - Device Registration Manage via Apple ID subscriptions or email support Unlikely but dispute via payment provider if defective Device registration record, receipts, emails annual
tvOS Code Signing - Device Registration Manage via account page or contact support Unlikely; escalate if product is faulty Receipts, cancellation confirmation, screenshots annual

After cancelling

Useful links

Next practical steps

  • Monitor bank or card statements for any unexpected charges for at least two billing cycles.
  • If you are charged after cancellation, open a dispute with your payment provider and supply the evidence checklist above.
  • Consider contacting CASE in Singapore for guidance if you cannot resolve the dispute.

Address

Company address

500 Yale Ave N, Seattle, Washington, 98109 US

Contact details

Email: support@signulous.com (use for web purchases and account requests).

FAQ

To cancel your Signulous subscription via Google Play, open the Google Play Store app, go to Menu, select Subscriptions, find Signulous, and tap Cancel Subscription. Be sure to keep a confirmation email or a screenshot as proof of cancellation.

To cancel your Signulous subscription on iOS, open Settings on your device, tap your name, select Subscriptions, choose Signulous, and then tap Cancel Subscription or turn off Auto-Renewal. Save a screenshot or confirmation message as proof.

When you cancel your Signulous subscription, future renewals will stop, but you will typically retain access until the end of the current billing period. Your account and any installed apps may remain active until expiry.

Signulous's policy states they are not obligated to provide refunds. If you believe you are entitled to a refund due to a defective service, first contact Signulous directly; if unresolved, escalate through your payment provider or seek advice from the Consumers Association of Singapore.

After canceling your Signulous subscription, it's important to keep any confirmation emails, cancellation confirmations, and screenshots of the cancellation process. This documentation will be useful if there are any disputes regarding your cancellation.