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Survival Servers

Cancel SURVIVAL SERVERS

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Termination letter drafted by a specialized lawyer
Sender
Survival Servers How to Cancel Server | Postclic
Survival Servers
PO Box 15244
95851 Sacramento USA
support@survival-servers.com
Cancellation of Survival Servers contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Survival Servers service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Survival Servers
PO Box 15244
95851 Sacramento , USA
support@survival-servers.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Survival Servers. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Survival Servers: Easy Method

What is Survival Servers

Overview

Survival Servers is a commercial game server hosting provider that offers dedicated and managed game servers for titles such as Minecraft and ARK.

The service includes provisioning, control-panel management, and technical support aimed at players and communities.

Services offered

Typical offerings include multiple server sizes, mod support, and global hosting locations, including Singapore options listed on their location pages.

Plans, features and control-panel tools vary by game and server configuration.

How to cancel Survival Servers

Cancel via the web (recommended)

  • Log into your Survival Servers account and locate billing or subscription settings.
  • Disable automatic payments / recurring billing to stop future renewals.
  • Note: invoice emails may still be generated; if you ignore them after auto-pay is disabled, the service will terminate automatically at the end of the current billing cycle.
  • Optionally submit a support ticket requesting a stop to reminder emails or confirming cancellation with staff.

Mobile platforms and app stores

  • There is no documented cancellation process for App Store or Google Play in the available information; Survival Servers appears to handle billing via their web system.
  • If you purchased via a mobile platform and are unsure, check the purchase origin (email receipt) and contact Survival Servers support for clarification.

What happens when you cancel

Access and server availability

After cancellation (or disabling auto-pay), access typically continues until the paid billing period ends.

Servers are commonly terminated at the end of the current billing cycle if no further payment is made.

Billing and final dates

Invoices may still be generated after auto-pay is disabled; ignoring unpaid invoices usually triggers automatic termination at period end.

Confirm exact end dates by checking your account billing history or asking support for the termination timestamp.

Will I get a refund?

Standard refund policy

Survival Servers states they will gladly refund purchases if you are absolutely unsatisfied within the first 72 hours of service.

Beyond that 72-hour window, refunds are not guaranteed and are treated as exceptions.

Exceptions and Terms

  • Per their terms, refunds are generally not processed except in special circumstances reviewed by staff.
  • The company reserves the right to deny refund requests; decisions are at staff discretion.

Survival Servers plans and pricing

Where to check prices

Pricing and plan specifications can change frequently; always check the official Survival Servers order pages before purchasing.

Do not rely on third-party summaries for exact current prices.

Singapore-specific pricing note

Survival Servers does not publicly list Singapore-specific SGD pricing in the available data; some pages show USD amounts.

To obtain an accurate SGD price, select Singapore on the order page if available, convert the shown USD to SGD at current rates, or contact support for clarification.

Your consumer rights in Singapore

Relevant law and applicability

Singapore consumers have protections under local statutes such as the Consumer Protection (Fair Trading) Act for unfair practices.

Jurisdiction and the practical application of Singapore law may be limited if the provider is not clearly based in Singapore.

Practical steps for Singapore residents

  • Document all communications, receipts and screenshots when disputing charges or requesting refunds.
  • If a refund dispute escalates, consider seeking local consumer-advice channels or legal guidance on jurisdiction and enforcement options.

Customer experiences

Positive feedback

Many customers praise helpful and fast support, reliable hosting, and easy setup in multiple review sources.

Examples of positive remarks include reports of quick problem resolution and long-term stability.

Negative reports

Some reviews and forum threads report control-panel problems, lag, migration issues and difficulty obtaining refunds in certain cases.

Community reports can vary by game and time; review both positive and negative feedback when evaluating service quality.

Read customer reviews: Trustpilot, Sitejabber, Steam community thread.

Documentation checklist

Before you cancel

  • Account email and login username
  • Order ID(s) and server ID(s)
  • Recent invoice numbers and billing dates

When contacting support

  • Include screenshots of control panel, billing page and any error messages
  • Record ticket numbers, timestamps and all correspondence for follow-up or disputes

Common mistakes

Mistaking invoice emails for active charges

Users sometimes assume generated invoice emails mean auto-pay is still active.

Disable automatic payments in your account to stop renewals, and confirm status with support if unsure.

Failing to backup data

Another frequent issue is not exporting saves, configs or mods before cancellation or migration.

Always back up server data locally before the end of service to avoid permanent loss.

Comparative recap

At-a-glance comparison

Aspect Survival Servers Typical outcome
Ease of cancellation Web-based: disable auto-pay; support ticket optional Service ends at billing cycle close
Refund policy 72-hour satisfaction window; otherwise discretionary Refunds not guaranteed
Support reputation Many praise quick/knowledgeable staff; some report slow or unresolved issues Mixed; varies by case and game
Billing transparency Invoices generated even after auto-pay disabled Confirm final termination date in account

How to interpret this recap

Use the table to focus on the elements that matter most to you: billing, refunds, support quality and data retention.

Prepare documentation and backups if proceeding with cancellation.

After cancelling

Verify termination and records

Check your account billing history to confirm the server end date and that auto-pay is disabled.

Keep copies of final invoices and any confirmation from support for your records.

Where to read user feedback

To see other customers' experiences before or after cancelling, consult third-party review pages and forum threads.

Relevant community and review pages: Trustpilot reviews, Sitejabber reviews, Steam community discussion.

Address

Mailing address

PO Box 15244

Sacramento, CA 95851, USA

Sending formal correspondence

Include account identifiers (order and server IDs) and a clear statement of the requested action when sending formal mail.

Keep copies of mailed items and consider using registered mail for traceability.

FAQ

To cancel your Survival Servers subscription, log into your account, disable automatic payments in the billing settings, and optionally submit a support ticket to confirm your cancellation. Remember to keep proof of your cancellation request.

After you cancel or disable auto-pay, you will typically retain access to your server until the end of the current billing cycle. Make sure to check your account for the exact termination date.

Survival Servers offers a 72-hour satisfaction guarantee for refunds. If you cancel after this period, refunds are not guaranteed and are at the discretion of the staff. Always document your cancellation request.

There is no documented cancellation process for mobile platforms like App Store or Google Play. If you purchased via a mobile platform, check your email receipt for purchase details and contact Survival Servers support for assistance.

If you ignore the invoice emails after disabling auto-pay, your service will automatically terminate at the end of the current billing cycle. It's important to confirm your cancellation to avoid any confusion.