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Cancel TELEPORT
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Teleport service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Teleport: Easy Method
What is Teleport
Service overview
Teleport refers to different services under the “Teleport” name: a courier/delivery service (Teleport Asia) and subscription-based remote access software (Teleport via varjo.com), plus an unrelated VPN app listed on the Singapore App Store.
Each service has distinct terms for bookings, cancellations and payments; this guide focuses on Singapore users and the verified policies for each service.
Main distinctions
Teleport Asia (courier) processes bookings as confirmed and pre-authorised; driver assignment affects cancellation rights.
Teleport (subscription via varjo.com) is cancelled through an online account page and remains active until the paid period ends; in-app VPN purchases follow App Store billing rules.
How to cancel Teleport
Cancel a Teleport (Varjo) subscription via web
- Go to teleport.varjo.com and log in to your account.
- Navigate: Profile → Manage Subscription → Cancel.
- Cancellation stops auto-renewal; the subscription remains active until the renewal date.
Cancel a Teleport Asia (courier) booking
- Bookings are treated as confirmed and pre-authorised; if a driver has already been assigned, cancellation is not allowed and fees are non-refundable.
- If a driver waits for more than 10 minutes they may cancel the job; in that case the customer is not refunded per the service terms.
- For full details see the Teleport Asia terms: Teleport Asia terms and conditions.
What happens when you cancel
Access and service continuation
Subscription cancellations (Varjo) stop future billing but keep service active until the end of the paid period.
For in-app purchases (VPN), App Store billing rules apply; canceling a subscription on the provider portal does not necessarily stop App Store renewals.
Data, accounts and records
Your account and usage data typically remain until you delete the account per the provider’s data policy; cancellation alone usually does not delete data.
Keep confirmation emails and booking references for any dispute or proof of cancellation/expiry.
Will I get a refund?
General refund policy
- Teleport (Varjo) subscriptions: no refunds once payment is complete; the subscription remains active until the period end.
- Teleport Asia (courier): pre-authorised fees are non-refundable once a driver is assigned. If the driver cancels after waiting 10+ minutes, the customer is not refunded.
Possible exceptions and actions
- If you believe charges are unfair or terms were not properly disclosed, you may escalate via consumer protection channels in Singapore (see next section).
- Document timestamps, booking IDs and communications to support any refund or dispute claim.
Teleport plans and pricing
Pricing table
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Teleport VPN Premium (12-month subscription) | S$9.98 | Annual (auto-renewing) | Premium features, ad-free VPN service |
| Disable Ads (one-time) | S$6.98 | One-time | Removes advertisements |
| Disable Ads (higher tier?) | S$49.98 | One-time | Possibly higher-tier ad removal |
Notes on pricing
These prices are taken from the Singapore App Store listing for the Teleport VPN app and reflect in-app purchase options.
No other SGD-denominated pricing for other Teleport services was verified in the provided sources.
Your consumer rights in Singapore
Relevant law and protections
The Consumer Protection (Fair Trading) Act (CPFTA) provides protections against unfair contract terms and unfair practices in Singapore.
A merchant policy that is opaque or excessively onerous could be challenged under CPFTA if it is judged unfair in a specific case.
How to escalate a dispute
- Collect booking IDs, timestamps, screenshots and receipts before escalating.
- Contact the merchant first (use the Teleport Asia terms or Varjo account pages for official contact routes).
- If unresolved, consider contacting CASE (Consumers Association of Singapore) for mediation or guidance under CPFTA.
Customer experiences
Positive or neutral notes
No localized user review data from TrustPilot or ProductReview Singapore was found for Teleport Asia in the verified sources.
App Store listings exist for unrelated Teleport VPN apps; those reflect standard app-store feedback channels separate from courier/subscription services.
Negative or cautionary notes
No direct consumer-submitted complaints were present in the verified sources, but company profiles and terms indicate potential customer concerns around cancellation and refunds.
Unclear or strict no-refund rules after driver assignment can cause disputes; keep evidence if you believe a charge is improper.
Documentation checklist
Before you cancel
- Save booking confirmation, driver assignment time and pre-authorisation receipts.
- Note any messages or ETA updates from the driver or service.
If you need to dispute
- Keep screenshots of terms, payment receipts and cancellation attempts.
- Record dates/times of actions and any customer service responses.
Common mistakes
Assuming immediate termination
Many users expect cancellation to end service immediately; for subscriptions canceled via teleport.varjo.com the subscription remains active until the paid period ends.
For courier bookings, attempting to cancel after driver assignment may be blocked and charges retained; check assignment status before canceling.
Not preserving evidence
Users often discard confirmation emails or screenshots; without these you weaken any refund or dispute request.
Always capture booking IDs, timestamps and payment authorisation details before and after cancellation attempts.
Comparative recap
At-a-glance comparison
| Service | Cancellation | Refund | Key notes |
|---|---|---|---|
| Teleport Asia (courier) | Not allowed once driver assigned; driver may cancel after 10 minutes | Fees non-refundable once driver assigned or if driver cancels after waiting | Bookings pre-authorised; check driver assignment status |
| Teleport (Varjo) subscription | Cancel via account page; stops auto-renewal but service continues until period end | No refunds after payment; subscription active until expiry | Use Profile → Manage Subscription → Cancel on teleport.varjo.com |
| Teleport VPN (App Store) | Manage via App Store subscriptions | App Store refund policies apply; developer states no refunds after payment | In-app purchase prices listed on Singapore App Store |
Which to watch closely
For courier bookings, timing and driver assignment are crucial to your cancellation rights.
For subscriptions, remember that canceling prevents renewal but usually does not trigger a refund.
After cancelling
Follow-up actions
- Save any cancellation confirmation emails or on-screen messages as proof of cancellation.
- If you expect billing errors, contact your bank or card issuer with the saved documentation.
Useful official links
- Teleport Asia terms and conditions: https://www.teleport.asia/en/my/terms-and-conditions
- Teleport (Varjo) account & subscription help: https://teleport.varjo.com/help/en_US/account-subscription
- Teleport VPN (App Store listing): https://apps.apple.com/sg/app/teleport-vpn-super-unlimited/id1568048467
Address
Registered office
TELEPORT (SGP) PTE. LTD.
67 UBI ROAD 1 #07-13 OXLEY BIZHUB SINGAPORE 408730
Notes
This address is the registered location shown in company records for teleport.com.sg and is provided here for reference only.
For service-specific contact details, use the links in the "After cancelling" section to reach official help pages.