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Cancel TWITCH
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Twitch service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Twitch: Easy Method
What is Twitch
Overview
Twitch is a live streaming platform focused mainly on video games, esports, creative content and community interaction. Users can watch live streams, follow channels, and subscribe to support creators.
Core features
Key features include channel subscriptions, Bits, emotes, badges and chat interaction. Subscriptions grant channel-specific benefits and may be billed monthly.
How to cancel Twitch
Cancel a subscription on the web
- Sign in to your Twitch account and open Settings > Subscriptions (or channel subscription management).
- Select the subscription you want to stop and choose “Do Not Renew”.
- Cancellation takes effect at the end of your current billing period; see Twitch terms for details: Twitch Terms of Sale.
Cancel subscriptions made through app stores
- If you subscribed via the Apple App Store, cancel via the App Store subscription manager (you cannot cancel that subscription from the Twitch website).
- If you subscribed via Google Play, cancel using Google Play’s subscriptions manager in the Play Store app or on the web; cancelling on the web may not stop mobile renewals.
- For step-by-step guidance on app-store cancellations, see the Postclic guide: How to cancel Twitch (Postclic).
What happens when you cancel
Access after cancellation
When you mark a Twitch subscription “Do Not Renew,” you keep the subscription benefits until the current billing period ends. Access is not removed immediately upon cancellation.
Billing and renewals
Cancellation prevents future automatic renewals. The existing paid period remains active and is not refunded automatically unless a refund exception applies.
Will I get a refund?
Twitch refund policy
Twitch generally does not provide refunds or credits once digital content or subscription access has been granted. Purchases such as subscriptions, Bits and digital goods are typically non‑refundable.
See Twitch’s terms for the official statement: Twitch Terms of Sale.
Exceptions and local law
- Local consumer protection laws may create exceptions to Twitch’s no‑refund policy.
- Under Singapore law (Consumer Protection (Fair Trading) Act), consumers may have stronger rights - for example, remedies for unfair practices or misrepresentation - that could affect refund eligibility. See a Singapore consumer guidance page for reference: Consumer returns & refunds (TVA Singapore).
Twitch plans and pricing
Current local prices
Below are the verified plans and local prices for Singapore from available sources. Prices can change; check Twitch for the latest rates.
Plan details
| Plan | Price | Period | Features |
|---|---|---|---|
| Tier 1 Subscription | S$4.49 | Monthly (monthly) | Supports a streamer (sub benefits like emotes, badges, sub-only chat, ad-free where enabled) |
| Twitch Turbo | S$14.99 | Monthly (monthly) | Ad-free viewing platform-wide, custom chat badge, expanded emote set |
Your consumer rights in Singapore
CPFTA protections
Singapore’s Consumer Protection (Fair Trading) Act (CPFTA) gives consumers protections against unfair practices and misrepresentations by suppliers.
These statutory rights can, in some cases, override a platform’s stated no‑refund policy if the service is defective or the seller misrepresented key facts.
Digital services and exceptions
- Some change-of-mind return periods commonly used for physical goods may not apply to digital content once access is granted.
- If a digital service is defective, not delivered as described, or subject to unfair conduct, statutory remedies may still be available under Singapore law.
Customer experiences
Positive feedback
Some users report a good mobile app experience and strong content variety. For example, reviewers note that the Twitch app often works well on phones for watching streams.
Common complaints
- Many users report excessive ads, moderation and account suspension issues, and login problems.
- Some users have criticized forced third‑party 2FA (Authy) causing access issues and described support as unhelpful or slow.
- Reports indicate users sometimes receive automated or irrelevant replies from support or repeated case closures without resolution.
Documentation checklist
What to collect before contacting support
- Account email or username used for the subscription.
- Order or subscription confirmation (receipt) and the date of purchase.
- Payment method details (e.g., App Store receipt, Google Play receipt, or bank statement line showing the charge).
- Screenshots of the subscription status in your Twitch settings or the app store subscription page.
What to include in your request
- Clear statement of the request (cancel subscription, request refund) and relevant dates.
- Attach receipts and screenshots; reference any prior case numbers or support messages.
Common mistakes
Cancelling in the wrong place
Many users try to cancel an App Store or Google Play subscription from the Twitch website; those subscriptions must be cancelled through the respective app store.
Expecting an immediate refund or loss of access
Assuming cancellation yields an immediate refund or immediate loss of access is a frequent mistake. Cancellation typically prevents future renewals but leaves the current paid period active.
Also, not saving cancellation confirmations or case numbers can make follow-up with support harder.
Comparative recap
Quick comparison of cancellation routes
| Method | How to cancel | Refunds | Period |
|---|---|---|---|
| Web (direct Twitch subscription) | Account Settings → Subscriptions → Select subscription → “Do Not Renew” | Generally no refunds once access granted; see Twitch terms | Monthly (monthly) |
| Apple App Store | Cancel via App Store subscriptions manager (not via Twitch) | Apple handles billing/refunds; Twitch does not process these | Monthly (monthly) |
| Google Play | Cancel via Google Play subscriptions manager (app or web) | Google handles billing/refunds; Twitch does not process these | Monthly (monthly) |
After cancelling
What to check
- Confirm you received a cancellation confirmation or that the subscription status shows “Do Not Renew.”
- Keep receipts and screenshots until your billing period ends and any disputes are resolved.
Helpful links
- Twitch Terms of Sale - official policy on purchases and refunds.
- How to cancel Twitch (Postclic) - practical steps for app-store cancellations.
- Consumer returns & refunds (TVA Singapore) - guidance on Singapore consumer rights.
Address
Local office
Twitch’s Singapore address (registered office) is: 1 Robinson Road, #17-00, AIA Tower, Singapore 048542.
Contact notes
This address is a corporate/registered office location and is not a guarantee of direct consumer support by mail. Use in-app or official support channels for account issues.