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Cancellation service #1 in South Africa
WTFast is a subscription-based gaming VPN service that aims to optimise online game connections by reducing latency and packet loss.
The software routes game traffic through WTFast networks to attempt smoother gameplay for supported titles.
WTFast offers the same account and subscription model internationally, but South African pricing in ZAR is not publicly listed.
Official published prices are shown in USD and may be charged in USD depending on your payment method.
After you cancel, your account will keep access until the end of the current paid billing period.
No immediate loss of service occurs on cancellation; expiry happens at period end.
Cancellation prevents future renewals but must be completed at least three days before the renewal date to allow for processing.
If you subscribed through a third party (App Store, Google Play, PayPal), check those platforms for any additional renewal settings.
WTFast’s published policy states that current and past subscription charges are non-refundable.
Cancelling stops future charges but does not automatically create a refund. See the official policy here.
Public pricing on WTFast’s site is displayed in USD. No ZAR pricing for South Africa was located in public listings.
If you require ZAR prices, contact support or check your payment processor for local currency conversion.
| Plan | Period | Price (USD) |
|---|---|---|
| 1 month | Monthly | USD 13.37 |
| 3 months | Monthly (billed every 3 months) | USD 12.46 / month |
| 12 months | Monthly (billed annually) | USD 10.95 / month |
WTFast’s published terms state no refunds and no 14-day cooling-off period; however, local consumer protection laws in South Africa may provide additional rights.
Those statutory rights depend on South African legislation and are not referenced in WTFast’s public policy.
Some users report improved latency and responsive support experiences in public reviews.
For example, users have posted reductions in ping for particular games and praised support responsiveness.
Other reviews describe worse performance, double billing, and dissatisfaction with the no-refund policy.
Common complaints include auto-renewal issues, trial problems, and unsuccessful refund attempts as reported on public review sites.
Many users expect WTFast support to cancel App Store or Google Play subscriptions; in practice, those must be cancelled via the store account.
Always cancel directly in the platform used to subscribe and then in the WTFast Members area.
Delaying cancellation risks an unintended renewal due to processing delays; cancel at least three days before renewal.
Also check for multiple active subscriptions to avoid duplicate billing.
| Feature | WTFast | Notes |
|---|---|---|
| Pricing (public) | USD 13.37 (1m); USD 12.46/mo (3m); USD 10.95/mo (12m) | No public ZAR pricing found |
| Refund policy | No refunds for past/current charges | Third-party charges handled by the payment processor |
| Cancellation methods | Web Members area; App Store/Google Play via store | Must cancel web subscription even if billed by store |
Save a screenshot or confirmation email showing your subscription status and end date after cancellation.
Check that access remains until the paid period expires.
WTFast corporate mailing address listed in public profiles:
Suite #535, 2475 Dobbin Road, Unit 22, West Kelowna, BC V4T 2E9, Canada
For subscription and billing issues, use the Members area and the official help centre pages linked above.
If you need further escalation, gather documentation first and contact your payment provider or local consumer protection agency as appropriate.
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Written by Refilwe Mokoena
eIDAS legal expert · 5 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 5 years.