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Cancel BLOOM
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Bloom service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Bloom: Easy Method
What is Bloom
Overview
Bloom is a subscription-based app that offers personalized mental health and wellness tools such as guided meditations, mood tracking and CBT-style resources.
How it’s delivered
Bloom subscriptions are offered both through in-app purchases (App Store) and direct purchases via the app/website (Stripe). Your cancellation and refund route depends on how you subscribed.
How to cancel Bloom
Cancel if you subscribed via Apple (iOS)
- Open iPhone Settings → tap your Apple ID profile → Subscriptions → select Bloom.
- Tap "Cancel Subscription" to prevent renewal at the end of the current billing cycle or trial.
- Keep a screenshot of the subscription screen showing the cancellation confirmation.
Cancel if you subscribed directly (web / Stripe)
- In the Bloom app: go to Entries → Settings → Manage Subscription → tap "Tap Here" to open Stripe-managed settings.
- If the in-app cancellation fails, email support@enjoybloom.com asking to cancel your subscription and include your account email and order reference.
- Save any email responses and confirmation messages.
What happens when you cancel
Access after cancellation
When you cancel, you generally keep access through the end of the paid billing period. Access does not usually end immediately unless stated otherwise.
Billing and renewal
Cancelling stops future automatic renewals. You will not be charged again after the current paid period ends if cancellation succeeded.
Data and account
Cancelling a subscription usually does not delete your account or data. Check Bloom’s support or Terms for data-retention details and export options before deleting an account.
Will I get a refund?
Direct (web/Stripe) refunds
Bloom offers a 30-day money-back guarantee for subscriptions purchased directly via the website/Stripe. Use the app path Entries → Settings → Manage Subscription → "Request Refund" to submit a request.
In-app (Apple) refunds
Refunds for in-app purchases must be requested from Apple. Apple can consider refund requests (sometimes within 60 days) at its discretion; follow Apple’s refund process in the App Store.
General terms and exceptions
- Paid subscription fees are generally non‑refundable unless required by law or Bloom’s stated guarantee applies.
- Refunds are handled case-by-case; document your request clearly and promptly for the best chance of a successful claim.
Bloom plans and pricing
Available plans
Below are the Singapore App Store in-app pricing entries for "Bloom AI: Investment Research" as listed in the verified data.
How to read the table
The table lists plan name, price (SGD), period (period column uses localized labels), and a short features note.
| Plan | Price | Period | Features |
|---|---|---|---|
| Bloom AI (Investment Research) - Bloom Pro Annual | S$100.00 | annual | AI investing research analyst (Bloom Pro subscription) |
| Bloom AI (Investment Research) - Bloom Pro Monthly | S$29.98 | monthly | Bloom Pro subscription (monthly) |
| Bloom AI (Investment Research) - Bloom Pro Weekly | S$6.98 | monthly | Bloom Pro subscription (weekly) |
Your consumer rights in Singapore
Relevant framework
Singapore’s Consumer Protection (Fair Trading) Act (CPFTA) protects consumers against unfair practices, hidden terms and misleading omissions.
Practical remedies
- If terms were hidden or disclosure was inadequate, you may have grounds for a remedy under CPFTA.
- Document all cancellation attempts, receipts and dates; this strengthens any complaint or claim.
Escalation options
If Bloom or the app store does not resolve a legitimate refund/cancellation dispute, escalate to the Consumers Association of Singapore (CASE) and consider your payment provider (bank/card issuer) for a charge dispute.
Customer experiences
Positive and negative themes
Some users report smooth cancellations and successful refunds when following the direct-web refund process. Others report issues with unexpected charges or refunds being declined.
Common reported problems
Complaints include being charged during a trial, difficulty reaching support, and confusion about whether cancellation via the app vs. App Store was required.
How this affects you
Because experiences vary, follow the documented steps in this guide and keep evidence to improve the chance of a timely resolution.
Documentation checklist
Essential items to save
- Screenshots of subscription pages (showing active subscription and cancellation status).
- Receipts and order confirmations (App Store receipt or Stripe / email receipts).
- All emails or in-app messages sent to and received from Bloom support.
Additional useful evidence
- Dates and times of cancellation attempts and trial start/end dates.
- Payment statements showing the charge (bank or card statement).
Common mistakes
Canceling in the wrong place
Many users try to cancel inside the app when they originally subscribed through Apple. In-app cancellation does not stop App Store renewals; use Apple subscription settings instead.
Not keeping proof
Failing to save screenshots, receipts or confirmation emails makes disputes difficult. Always capture confirmation screens and retain emails.
Assuming immediate refunds
Cancelling does not guarantee a refund. For direct purchases use Bloom’s 30-day policy; for in‑app purchases request a refund through the store (Apple) and expect decisions to be store-dependent.
Comparative recap
Quick comparison
The table below summarizes pricing, cancellation route and refund policy for each plan type.
How to use this table
Use the cancellation route and refund eligibility columns to choose the right steps for your purchase method.
| Plan | Price | Period | Cancel route | Refund eligibility |
|---|---|---|---|---|
| Bloom Pro Annual | S$100.00 | annual | Manage Subscription in app (Stripe) or email support@enjoybloom.com | 30-day money-back guarantee (web/Stripe) |
| Bloom Pro Monthly | S$29.98 | monthly | Manage Subscription in app (Stripe) or email support@enjoybloom.com | 30-day money-back guarantee (web/Stripe) |
| Bloom Pro Weekly | S$6.98 | monthly | Manage Subscription in app (Stripe) or email support@enjoybloom.com | 30-day money-back guarantee (web/Stripe) |
After cancelling
Confirm cancellation
Check for a cancellation confirmation message or screenshot in your account or email. Verify the subscription is marked to not renew.
Request refunds if eligible
- If you purchased directly, request a refund via Entries → Settings → Manage Subscription → "Request Refund".
- For in-app purchases, request a refund through Apple’s App Store refund process.
Helpful links
- Bloom support - official support and subscription help.
- Bloom on the Singapore App Store - verify in-app purchase details and App Store refund steps.
Address
Where to find Bloom’s contact address
Bloom’s customer service and legal contact details are provided in its support and Terms pages. Check the official support page for the latest contact details.
What to include if you send a formal letter
If you must send a mailed cancellation or complaint, include your full name, account email, date of purchase, subscription ID or receipt, a clear statement of cancellation or refund request, and copies of supporting evidence.
Refer to Bloom’s official support page for any address or additional contact instructions: Bloom support.