Cancellation Care/Of: Easy Method

What is Care/Of

Overview

Care/Of is (was) a personalized vitamin and supplement service that curated daily vitamin packs based on a customer quiz and subscription model.

The service delivered tailored supplements in single‑day packets and offered subscription management online and via mobile platforms.

Operational status

Care/Of operations ceased in June 2024; this may affect account access, subscription management, and fulfillment for past orders.

If you have an active subscription or payment questions, follow the cancellation and dispute guidance below and retain receipts and screenshots.

How to cancel Care/Of

Cancel via App Store (iOS / Apple)

• Open Settings on your Apple device.
• Tap your name, then Subscriptions.
• Select Care/Of and tap Cancel Subscription.
• Cancellation stops auto‑renewal; access usually continues until the paid period ends. Cancel at least 24 hours before renewal.

Cancel via Google Play (Android) and Web

• Google Play: Open the Google Play app → profile icon → Payments & subscriptions → Subscriptions → select Care/Of → Cancel subscription.
• Web (takecareof.com): Sign in → Account Settings → Manage subscription → Cancel or Pause. Note orders already processing or shipping are generally not stopped.
• If you purchased through Apple or Google, refunds and cancellations are processed through those platforms’ workflows.

What happens when you cancel

Access and renewals

Cancelling usually stops future auto‑renewals but does not always stop an order that is already processing or preparing for shipment.

Access to subscription benefits typically continues until the end of the paid period for purchases via app stores.

Account data and communications

Account information (profile, order history) may remain accessible in your Care/Of account until the site or service is fully deprecated.

Keep copies of confirmations and screenshots in case you need to dispute charges or request assistance from payment providers.

Will I get a refund?

Refunds by purchase channel

• App Store purchases: Refund requests must be made through Apple’s “Report a Problem” portal; Apple assesses and issues refunds at its discretion.
• Google Play purchases: Refunds are handled via Google Play’s report problem workflow and are processed by Google.
• Web purchases (direct via takecareof.com): Generally no refunds once an order is processing or preparing for shipment; anecdotal exceptions (for first orders) have been reported.

Important conditions and exceptions

No explicit universal 14‑day cooling‑off period was stated in Care/Of help materials; refund eligibility depends on the purchase channel, timing, and applicable laws.

If you believe you are due a refund, retain documentation and follow the platform or payment provider dispute process promptly.

Care/Of plans and pricing

Current availability

Care/Of ceased operations in June 2024 and no longer provides active subscription plans or App Store listings in Singapore.

Because pricing is no longer published for the service in Singapore, verify any historical or promotional figures only via official channels if they become available.

Checking official information

Always check the official Care/Of communications or your purchase confirmation for the most accurate plan and pricing details prior to cancelling or disputing charges.

Do not rely on third‑party price summaries for current pricing when a service has ceased operations.

Your consumer rights in Singapore

General guidance

Care/Of documentation did not explicitly state statutory consumer rights. Refunds and cancellation rights will depend on the purchase channel and applicable consumer protection laws in Singapore.

There is no automatic universal 14‑day cooling‑off period for all online purchases in every circumstance; eligibility varies by contract type and sales channel.

Recommended actions

• Keep receipts, order confirmations, and screenshots of communications.
• Contact the platform (Apple/Google) or your card issuer to report unauthorized or disputed charges.
• If needed, escalate to the Consumers Association of Singapore (CASE) or your bank’s dispute resolution; keep records of all communications.

Customer experiences

Positive feedback

Many users praised the convenience of daily personalized vitamin packs and the ease of pausing subscriptions when the service was operating.

Positive comments also highlighted tailored recommendations and generally smooth delivery experiences for fulfilled orders.

Negative feedback

Customers frequently reported they could not cancel orders once processing or shipping had begun and experienced limited refund options after shipment.

Some users experienced delays contacting customer service via web channels, and platform purchases (Apple/Google) were noted to have clearer dispute mechanisms than direct web purchases.

Documentation checklist

What to save before you cancel

• Order confirmation emails and receipts (screenshots if necessary).
• Subscription details showing renewal dates and billing method.
• Records of cancellation attempts (dates, screenshots, confirmation messages).

What to save for disputes

• Payment card or platform transaction IDs.
• All correspondence with Care/Of, app stores, or payment providers.
• Copies of terms, return policies, or help‑center pages you relied on.

Common mistakes

Assuming immediate refunds

Expecting an immediate or automatic refund after cancelling is a common mistake. Refunds depend on the purchase channel and the timing of your request.

For web orders, cancellation may not stop an order already processing or shipped, and refunds are not guaranteed.

Not retaining documentation

Failing to keep receipts, screenshots, or confirmation messages weakens your ability to dispute charges with a payment provider or consumer agency.

Also, relying solely on customer service chat without a saved transcript can make escalation harder if problems persist.

Comparative recap

Quick reference table

After cancelling

Monitoring and next steps

After you cancel, monitor your email and payment statements for confirmation and any unexpected charges.

If you see charges you did not authorize, contact your payment provider immediately to dispute them.

Helpful links

• Cancellation guide (Postclic)
• Subscription notes and experiences (MySubscriptionAddiction)
• Service notes and reviews (BNListt)

Address

Corporate address for written notices

NoHo Health Inc. ATTN: Care/of, 850 3rd Ave, Suite 601, Brooklyn, NY 11232, United States

If you plan to send a written cancellation or formal notice, include your account details, order numbers, and proof of purchase. Retain proof of posting.