Cancellation Circle Life: Easy Method

What is Circle Life

Service overview

Circle Life (operating in Singapore under Liberty Wireless Pte Ltd) is a subscription mobile service and app that helps users manage their mobile plan, usage and related services.

Main features

Plans typically include large local data allowances, unlimited local calls for many plans, and optional roaming or add-on bundles. Subscriptions can be billed monthly and often carry promotional introductory rates.

How to cancel Circle Life

Cancel a direct Circles.Life subscription (call)

• You must complete at least one billing cycle and have no outstanding balance before you can cancel.
• Call Circles.Life Singapore at +65 8808 6868 between 9 am and 6 pm any day to request termination.
• Termination requests must be made by 12 pm on or before the last day of the month to take effect for that month.

Cancel App Store or Google Play subscriptions

• If you subscribed through Apple App Store, manage or cancel the subscription in your Apple ID subscription settings; Circles.Life cannot modify Apple-managed subscriptions.
• If you subscribed through Google Play, manage or cancel in your Google Play subscription settings; Circles.Life support cannot modify Google-managed subscriptions.

What happens when you cancel

Access and service end date

Service continues until your requested termination date, subject to the billing cycle and the cut-off rules (request by 12 pm on or before the last day of the month).

Account closure and data

Any remaining deposit balance (after clearing dues) is refundable upon termination subject to Circles.Life policies.

Will I get a refund?

Guarantee deposit rules

• Refund requests for guarantee deposits are not permitted within the first 365 days after deposit placement.
• Refund requests are limited to a maximum of three times; Circles.Life has discretion to refuse further requests.
• Remaining deposit is refundable when you terminate your account and any outstanding dues are settled.

Product purchases and cooling-off

• Refunds or returns for product purchases are handled case-by-case and must be requested in writing within five days of order confirmation.
• Circles.Life retains sole discretion to approve or refuse refunds; there is no general 14-day statutory refund automatically applied in their consumer-facing terms.

Full terms and conditions for refunds are available from Circles.Life: Circles.Life online transaction terms.

Circle Life plans and pricing

Overview of available plans

The table below lists common Circles.Life plans and headline pricing as noted in early 2026. Promo rates may apply for limited periods before reverting to standard pricing.

Pricing notes

• All plans shown are monthly billing unless otherwise stated.
• Promo rates are for limited periods (e.g., first 1 - 3 months) and then revert to regular pricing.

Your consumer rights in Singapore

Key legal protections

Consumers in Singapore are protected by laws and regulations covering unfair practices, product quality and contract terms. If you believe a business has acted unfairly, you may seek guidance from consumer protection bodies.

Practical steps if you have a dispute

• Keep records of sign-up confirmations, bills, cancellation requests and any communications with Circles.Life.
• Request refunds or disputes in writing and keep copies. Escalate to formal dispute resolution if needed.

Customer experiences

Positive feedback

• Many users praise affordability and perceived value for data-heavy plans.
• Some customer service agents receive positive mentions for being professional and helpful.

Common negative issues reported

• Reports of billing errors, app instability (login failures, crashes), and confusing port-out or cancellation experiences.
• Allegations of unclear add-on auto-renewals and misleading "no contract" messaging in some customer accounts.

Documentation checklist

Before you call to cancel

• Have your account number, mobile number and ID ready.
• Confirm you have completed at least one billing cycle and cleared any outstanding balance.

For refund or dispute requests

• Order confirmation or purchase receipt (for product refunds within five days).
• Written records of previous refund attempts or communications with support.

Common mistakes

Assuming automatic refunds

Many consumers assume a statutory 14-day cooling-off right applies. Circles.Life terms state refunds are limited and discretionary, so do not expect an automatic 14-day refund for all purchases.

Confusion over subscription source

Users sometimes try to cancel via Circles.Life when the subscription is managed by Apple or Google. If you subscribed via App Store or Google Play, cancel in that store to avoid ongoing charges.

Comparative recap

What is compared

The table below compares sample plans on price, cancellation method and refund likelihood to help you choose and plan your exit.

How to use this table

• Use "Cancellation" to understand the likely required steps (phone or store-managed).
• "Refund likelihood" reflects Circles.Life stated policy - discretionary and limited.

After cancelling

Confirm closure and final bill

• After you cancel, request written confirmation of termination and a final bill showing any remaining balance or refundable deposit.
• Keep those documents for at least 12 months in case of disputes.

Helpful links

• Circles.Life terms (refund & online transaction rules): https://www.circles.life/sg/terms-conditions/online-transaction/
• Circles.Life data plans and product details: https://www.circles.life/sg/data-plans/

Address

Registered address

Liberty Wireless Pte Ltd, 221 Henderson Building, #06-05, Singapore 159557

How to send formal notices

Cancellation requests are normally handled via phone as described above. For formal written notices or legal correspondence, use the registered address shown.