Cancellation Cheers Health: Easy Method

What is Cheers Health

Service overview

Cheers Health is a subscription-based wellness service that provides personalised programs including exercise, nutrition guidance and mental health resources.

The service is delivered digitally and billed on a recurring basis while your subscription is active.

How the subscription works

Subscriptions generally renew automatically until you cancel and you manage your plan from your account dashboard on the Cheers Health website.

Billing, product fulfilment and the terms that apply are set out in the provider's terms and customer interface.

How to cancel Cheers Health

Primary (recommended) method - website

• Log in to your Cheers Health account on the desktop website (use a desktop browser for best results).
• Go to "Manage Subscriptions" in your account settings, select the active subscription and click "Cancel".
• If mobile taps fail, try using the desktop site or rotating your device to landscape mode to improve touch accuracy.

Alternative method - email support

• If you cannot cancel via the website, email support at [email protected] requesting cancellation and include your account email and subscription details.
• Allow 24 - 48 hours for a response and keep a copy of the sent message for your records.

What happens when you cancel

Access after cancellation

When you cancel, your access typically continues until the end of the current paid period unless the provider states otherwise.

Check your account and confirmation email for the exact end date of access after cancellation.

Renewals and future billing

Cancel before the next renewal date to avoid being charged for the next period.

Orders that have already been processed or shipments generated may not be reversed; cancelling after processing may not prevent that charge.

Will I get a refund?

First-order guarantee (official terms)

Cheers Health states a "risk-free money-back guarantee" on first orders: they may refund the first order (up to one unit per product) within the timeframe described in their terms.

Refer to Cheers Health's Terms and Conditions for the exact wording and the stated refund window: Cheers Health - Terms & Conditions.

Exceptions and common limits

• Refunds are subject to the provider's stated conditions and any clearly disclosed exclusions in the terms.
• Returns of ingestible products are commonly restricted for safety reasons; check the terms for details.

Cheers Health plans and pricing

Where to check current prices

Pricing, plan names and promotional offers change frequently. Always verify current plans and prices on the official shop or account pages.

Official shop: Cheers Health - Shop.

Do not rely on third‑party quotes

Do not assume prices from third-party sites; use the provider's website or your account page for final billing details.

If you have a promotional code or referral credit, confirm how it affects renewal pricing in your account settings.

Your consumer rights in Singapore

Relevant laws

Singapore consumers are protected by statutes such as the Consumer Protection (Fair Trading) Act and the Lemon Law for defective goods and unfair trading practices.

These laws can provide remedies where goods are defective, misrepresented or where terms are unfair or unlawful.

How this affects subscriptions

Express no‑refund or no‑return policies can be enforceable if clearly disclosed, but statutory rights on defective goods and certain unfair terms remain.

If you believe a merchant has breached statutory consumer rights, consider contacting Consumers Association of Singapore (CASE) or seeking legal advice.

Customer experiences

Positive feedback

Some users report positive experiences with website usability, helpful customer service and product quality in public reviews.

Positive reviews highlight ease of navigation and satisfaction with the service content.

Common complaints

Other users report difficulty cancelling or unexpected charges when cancellations were not completed before renewal.

To reduce risk, cancel early, save confirmation emails and monitor your bank or card statements.

Documentation checklist

What to prepare before cancelling

• Account email and username used for the Cheers Health account.
• Subscription name, plan details and the next renewal date (from your account dashboard).
• Order number or recent invoice if available.

What to keep after cancelling

• Cancellation confirmation (screenshot or email) and the date/time you requested cancellation.
• Copies of any support emails and responses from Cheers Health for dispute evidence.

Common mistakes

Waiting too long to cancel

One frequent mistake is attempting to cancel after the next order has already been processed or a shipping label created.

Processed orders are often not refundable, so always cancel well before the renewal cutoff.

Not saving confirmation

Another mistake is failing to save or screenshot the cancellation confirmation or support correspondence.

If a charge occurs after you cancelled, a saved confirmation will help you dispute the charge with the merchant or your card issuer.

Comparative recap

Quick comparison

After cancelling

Verify cancellation

Check your account and email for a cancellation confirmation and note the final access date shown in your account.

If you do not receive confirmation within 48 hours, follow up with support at [email protected].

Helpful links

• Cheers Health - Terms & Conditions
• Cheers Health - Shop

Address

Local contact (example location)

For convenience-store locations in Singapore (retail outlets are separate from the digital service), one listed address is:

1 Lower Kent Ridge Road #01-28, Cheers NUH Medical Centre, Singapore.

Notes on addresses and support

Cheers Health digital subscription support is handled online; use account tools or [email protected] for subscription requests.

Do not rely on retail outlet addresses for digital subscription cancellations unless explicitly stated by the provider.