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Cancel DAYE
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Daye service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Daye: Easy Method
What is Daye
Overview
Daye is a health and wellness service focused on menstrual products and related services, operating a subscription model and a virtual Period Clinic. It sells physical kits and provides consultations and, in some jurisdictions, medication-related services.
The service offers subscriptions through mobile app stores and direct web accounts (DHP Account). Terms, cancellations, and refunds vary by platform and by product or service type.
Main services
Key services include scheduled deliveries of non‑medicinal menstrual products (kits), lab testing/clinician services, and virtual consultations via the Period Clinic.
Different rules apply to physical products, medication, and consultations; see the sections below for platform-specific guidance and refund rules.
How to cancel Daye
If you subscribed via App Store / Google Play
- Open your Apple or Google account settings and cancel the subscription directly there.
- Daye cannot cancel App Store or Google Play subscriptions on your behalf; cancellation must be made with Apple or Google.
- Check your app store purchase history to confirm the subscription end date after cancellation.
If you subscribed on the web (DHP Account)
- Log in to your DHP Account and navigate to subscriptions or billing to cancel active subscriptions.
- Subscriptions renew automatically until you cancel or Daye terminates them; cancel before the next renewal to avoid the next charge.
- Refer to Daye’s DHP terms for details on contract clauses and cancellation rules: DHP dashboard terms.
If you booked a Daye Period Clinic consultation
- Reschedule or cancel at least 24 hours before the appointment to avoid charges.
- One free reschedule is allowed for a single no‑show; after two no‑shows you must book and pay for a new consultation.
- Follow the clinic booking interface or your booking confirmation email to change or cancel appointments.
What happens when you cancel
Access and renewals
After cancellation, your active subscription will typically remain active until the end of the current paid period. You will not be billed again after a successful cancellation.
For web subscriptions, check your DHP account to confirm the cancellation and the final access date.
Data and account status
Cancelling a subscription does not always delete your account or personal data. Account and purchase records may be retained in accordance with Daye’s terms.
If you wish to delete your account or request data removal, follow the privacy or account‑close procedures in Daye’s terms or contact support through your account interface.
Will I get a refund?
Physical products (non‑medicinal)
You may cancel before packing confirmation (usually within 12 - 24 hours) for a full refund. You may also cancel within 14 days after purchase if unopened.
- Kits: a 20% deduction applies for returns within 14 days if unopened.
- Shipping and handling costs are non‑refundable.
- Refunds for accepted returns are issued within the stated refund timeline (see consumer rights).
Medication, clinic services, and consultations
There is generally no legal right to cancel or receive refunds for medication or clinical services under Daye’s terms. Refunds are not routinely provided for medication.
- Consultations: protocol allows one free reschedule; otherwise a new paid booking is required for repeated no‑shows.
- Daye may, at its discretion, offer partial refunds in exceptional circumstances prior to order confirmation.
Faulty products, reactions, or non‑receipt
Daye may offer refunds or replacements if you report a faulty product, a medical reaction, non‑receipt of an order, or an erroneous charge where the order was not sent.
Document the issue promptly and follow the returns or complaints process in Daye’s terms of sale.
Daye plans and pricing
Plans at a glance
The table below shows the pricing entries available in the verified data. These reflect plan names, prices in SGD, periodicity, and key features.
| Plan | Price | Period | Features |
|---|---|---|---|
| Dayre Monthly (standard) | S$4.48 | Monthly | Ad-free community blogging platform |
| Dayre Lifetime Subscribers | S$3.50 | Monthly (lifetime rate) | Legacy lifetime subscription for long-time users |
Pricing notes
The verified data indicates no publicly available SGD pricing for the UK‑based Daye virtual clinic; the listed plans above are from related app listings and legacy services.
Always confirm the currency and final price in your account or checkout before subscribing.
Your consumer rights in Singapore
Right of withdrawal
For physical non‑medicinal products, Daye offers withdrawal rights: before packing confirmation or within 14 days if unopened. These are contractual rights in Daye’s terms.
For medication and medical services, there is generally no statutory right to cancel under distance‑selling regulations; Daye’s terms reflect this exception.
Refund timeline and non‑refundable items
- Refunds for physical product cancellations within 14 days will be issued within 45 days after Daye receives returned products in satisfactory condition.
- Kits incur a 20% deduction on returns; shipping and handling are non‑refundable.
- Medication and clinic services are generally non‑refundable except at Daye’s discretion in limited cases.
Customer experiences
Positive feedback
Some reviews note strong hormone‑tracking features, clean design, and clinician‑partnered lab testing, with transparency around consent and pricing in certain evaluations.
One review (SheRanked) highlighted these strengths while assigning an overall mixed rating.
Negative feedback
Users on forums reported microbiome test results as vague or lacking actionable interpretation, calling some testing a poor value.
Employee reviews on Glassdoor raise concerns about workplace culture; these do not directly affect consumer cancellation or refund processes but are part of broader feedback.
Documentation checklist
What to gather before contacting support
- Order number or subscription ID from your account or confirmation email.
- Account email used for the purchase and any app store receipts.
- Proof of payment (card statement, app store receipt) and purchase date.
- Photos of faulty products or packaging, and timestamps for non‑receipt claims.
- Consultation booking ID and appointment details for clinic cancellations or disputes.
Where to reference policy
- Refer to Daye’s DHP terms and terms‑of‑sale pages for cancellation and refunds: DHP terms of sale.
- For other account and dashboard rules, see the dashboard terms: Dashboard terms.
Common mistakes
Subscription cancellations
Many users assume cancelling via email or contacting Daye support will stop App Store/Google Play charges. That does not cancel app store subscriptions.
Always cancel directly in the Apple or Google account where the subscription was purchased to prevent further renewals.
Refund requests
Expecting refunds for medication or consultations as if they were regular goods is a common error. Medical services often have different legal treatment and limited refund eligibility.
Also, returning opened kits or claiming refunds without following the 14‑day unopened rule can lead to denial or deductions.
Comparative recap
Quick comparison
The table below compares cancellation method, typical refund eligibility, and key notes across platforms and services.
| Item | Cancellation method | Refund eligibility | Notes |
|---|---|---|---|
| App Store / Google Play subscription | Cancel in Apple/Google account settings | Depends on store policies; Daye cannot cancel for you | Confirm in app store purchase history |
| Web subscription (DHP Account) | Cancel via your DHP Account dashboard | Possible for unused future deliveries; follow DHP terms | Automatically renews until you cancel |
| Period Clinic consultations | Reschedule/cancel via booking system at least 24 hours prior | Refunds not standard; one free reschedule allowed | Two no‑shows require rebooking and payment |
After cancelling
What to check
Confirm cancellation in the channel you used (app store receipt or DHP account). Keep confirmation emails or screenshots for your records.
Monitor your payment method for any unexpected charges and raise disputes with your payment provider if incorrect charges occur.
Useful links
Address
Company address
500 Yale Ave N, Seattle, Washington, 98109 US.
Contact tips
When contacting support or disputing charges, include your order/subscription ID, date of purchase, and clear evidence such as receipts or photos.
Keep copies of all correspondence and note timestamps to expedite review and potential refunds or corrections.