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Cancel DIET DOCTOR
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Diet Doctor service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Diet Doctor: Easy Method
What is Diet Doctor
Service overview
Diet Doctor is a subscription-based platform offering low-carb and ketogenic diet resources, including meal plans, recipes, guides and expert articles.
The site aims to help users achieve weight loss and health goals through structured content and tools available to members.
Subscription model
Access to premium content requires an active paid membership purchased via the website or in-app stores.
Subscriptions renew automatically unless cancelled according to the platform used to subscribe.
How to cancel Diet Doctor
Cancel via the Diet Doctor website
- Sign in to your account at Diet Doctor.
- Go to the Membership page and choose "Cancel membership" or "Manage my membership".
- Note: Web cancellations take effect at the end of the current billing cycle.
Cancel via mobile app stores
- Apple App Store (iOS): Cancel through your Apple ID / iTunes Subscriptions page. Diet Doctor cannot cancel App Store subscriptions for you.
- Google Play (Android): Cancel through Google Play > Subscriptions in your Google account. Diet Doctor cannot cancel Google Play subscriptions for you.
What happens when you cancel
Access after cancellation
When you cancel a paid web subscription, you will retain access until the end of the paid billing period.
For app-store subscriptions, access typically continues until the current App Store or Google Play period ends.
Billing and renewals
Automatic renewal stops after cancellation but the cancellation is effective at the period end unless you cancel before a free trial ends.
Make sure you verify the cancellation confirmation from the web site, Apple, or Google Play to avoid unexpected renewals.
Account data
Your account data (saved recipes, settings) generally remains available unless you request deletion or close the account per Diet Doctor policies.
Contact support if you need account closure or data removal after cancelling.
Will I get a refund?
Free trial refunds
Diet Doctor offers a 7-day free trial. Cancel during the 7-day trial and you will not be charged.
Ensure cancellation is completed before the trial expires to avoid being billed.
Paid subscription refunds (web)
Web purchases are stated as final and non-refundable, except possibly at Diet Doctor’s sole discretion.
This means refunds are generally not offered for post-trial paid periods unless Diet Doctor agrees otherwise.
App Store and Google Play refunds
- App Store (iOS): Refund requests must be made to Apple; Diet Doctor cannot issue Apple refunds. See the Diet Doctor app page: Diet Doctor on the App Store (SG).
- Google Play (Android): Request refunds via Google Play; if unsuccessful you can contact Diet Doctor support through their help/terms pages for further assistance.
Diet Doctor plans and pricing
Official App Store pricing (Singapore)
Below are the Singapore App Store prices listed in the verified data. Prices may vary with promotions and App Store listings.
Notes on pricing
Diet Doctor’s official website lists USD prices; local converted SGD amounts are taken from the App Store and may change.
Use the App Store at purchase time for the exact local price and available promotions.
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly (App Store - S$16.98) | S$16.98 | Monthly | In‑App Purchase via Apple App Store (monthly subscription) |
| Yearly (App Store - S$144.98) | S$144.98 | Annual | In‑App Purchase via Apple App Store (annual subscription) |
| 1‑Month (App Store - S$13.48) | S$13.48 | Monthly | In‑App Purchase via Apple App Store (1‑month plan) - possibly promotional or legacy pricing |
| Yearly (App Store - S$149.98) | S$149.98 | Annual | In‑App Purchase via Apple App Store (annual subscription alternate listing) |
| Yearly (App Store - S$134.98) | S$134.98 | Annual | In‑App Purchase via Apple App Store (12‑months plan - possibly promotional) |
Your consumer rights in Singapore
Statutory protections
Singapore consumer protection laws provide remedies where businesses engage in misleading practices, unauthorised charges, or materially fail to deliver services as described.
These statutory rights may apply even if a merchant states “no refunds” in their terms.
Possible remedies
- Request a refund or correction if you were misled about trial length, renewal terms, or service features.
- Challenge unauthorised or incorrect charges through your payment provider or bank if necessary.
- Escalate to consumer protection bodies if informal resolution fails (seek local guidance on formal complaint routes).
Customer experiences
Positive feedback
Some users praise Diet Doctor’s content and resources and report courteous, prompt handling of refund requests in certain cases.
Trustpilot contains examples where a user updated a 5-star review after a prompt refund was issued: Diet Doctor reviews on Trustpilot.
Negative feedback
Common complaints include unexpected auto-renewal charges and confusion about trial end dates or reminders.
Other reports mention difficulty contacting support and disputes over refunds or charges after cancellation.
Documentation checklist
Must-have items before contacting support
- Account email and username used to subscribe.
- Transaction receipts, payment method statement line, or App Store/Google Play order ID.
- Dates of signup, trial start/end, and cancellation attempt (screenshots are helpful).
Additional evidence
- Screenshots of membership page showing active/cancelled status.
- Copies of any email confirmations from Diet Doctor, Apple, or Google Play.
- Notes of any chat/email exchanges with support, including timestamps.
Common mistakes
Not cancelling in the correct place
Many users assume cancelling via the website will stop an App Store subscription (or vice versa). This leads to unexpected renewals.
Always cancel in the same platform where the subscription was purchased: website, Apple ID, or Google Play.
Missing verification and proof
Failing to save receipts, confirmation emails, or screenshots can make disputes harder to resolve with support or payment providers.
Record the cancellation confirmation and keep the order ID from Apple/Google if you subscribed through an app store.
Comparative recap
Quick platform comparison
The table below summarises how to cancel and refund routes for each platform to help you pick the right steps quickly.
How to act by platform
| Platform | How to cancel | Refunds | Period |
|---|---|---|---|
| Web (DietDoctor.com) | Sign in → Membership page → "Cancel membership" or "Manage my membership"; cancellation takes effect at end of billing cycle | No refunds generally; purchases final unless Diet Doctor decides otherwise | Varies |
| Apple App Store (iOS) | Cancel via Apple ID / iTunes Subscriptions page; Diet Doctor cannot cancel it for you | Request refund from Apple; Diet Doctor cannot provide Apple refunds | Varies |
| Google Play (Android) | Cancel through Google Play Subscriptions in your Google account; Diet Doctor cannot cancel it for you | Request refund via Google Play; if unsuccessful, contact Diet Doctor support | Varies |
After cancelling
Confirmations and next steps
Save any cancellation confirmation emails or screenshots showing the cancelled status and the end date of access.
Monitor your bank or card statement around the renewal date to ensure no further charges occur.
Helpful links and support
- Diet Doctor terms and common questions: Diet Doctor Terms
- Diet Doctor common questions: Common Questions
- General cancellation walkthrough (third-party guide): Postclic cancellation guide
- Diet Doctor on the App Store (SG): App Store page
Address
Company headquarters
Diet Doctor AB
Fleminggatan 7, 112 26 Stockholm, Sweden
Support reference
For policy details and contact options, see the official terms and common questions pages: Terms and Common Questions.