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Cancel HABIO
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Habio service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Habio: Easy Method
What is Habio
Overview
Habio is a health and wellness mobile app that offers habit tracking, guided routines, and personalised wellness content behind a subscription model.
The service is operated by Applabel LTD (terms and billing details appear in the app’s billing terms).
Main features
Features commonly described by users include habit tracking, calendar views, journaling, progress insights and motivational content.
Many features require a paid "Premium" subscription that auto-renews through the platform used to purchase.
How to cancel Habio
Cancel on iPhone (App Store)
- Open iOS Settings → tap your Apple ID → Subscriptions.
- Locate "Habio - Simple Habit Tracker" and tap Cancel Subscription.
- Note: deleting the app does not cancel an App Store subscription.
Cancel on Android (Google Play)
- Open Google Play Store → Menu → Subscriptions.
- Select "Habio - Simple Habit Tracker" and tap Cancel.
Cancel if purchased on the web or via PayPal
- For web purchases: sign in to your Habio account on the web and look under Profile, Billing or Subscriptions to cancel.
- If you used PayPal: log into your PayPal account → Settings → Payments → Manage automatic payments → locate the Habio / Applabel agreement and cancel the automatic payment.
Cancel by contacting Habio support
- If you cannot cancel via your purchase platform, send a cancellation request including account details. Keep copies of the message and any reply.
- Check Habio’s billing terms for their contact and policy details: Habio billing terms.
What happens when you cancel
Access after cancellation
When you cancel an auto-renewing subscription it normally remains active until the end of the current paid period.
After the paid period ends you will lose access to Premium features unless you resubscribe.
Renewal and billing
Canceling prevents future auto-renewals; already charged periods are not automatically refunded by Habio unless the merchant or payment platform decides otherwise.
If you cancel through Apple or Google, billing control is managed by those platforms and future charges stop according to their subscription rules.
Will I get a refund?
Refunds via platform purchases
- Apple App Store refunds must be requested through Apple’s purchase history; Habio cannot directly refund App Store purchases.
- Google Play may consider refund requests, especially if requested within 48 hours of purchase, subject to Google’s policies.
Habio refund policy and exceptions
- Habio’s own refund or money-back policy is stated in their billing terms and refunds are assessed case-by-case.
- User reports indicate refunds are sometimes denied or delayed; keep documentation and consider contacting your payment provider for disputed charges.
- See Habio’s billing terms for details: Habio billing terms.
Habio plans and pricing
Pricing list (App Store listings)
The Singapore App Store shows multiple auto-renewable Premium price points. Features are generally listed as "Premium access".
Below are the price points visible in App Store data.
| Plan | Price | Period | Features |
|---|---|---|---|
| Weekly Subscription | S$6.98 | Weekly | Premium access (auto-renewable weekly subscription) |
| Weekly Subscription | S$4.48 | Weekly | Premium access |
| Weekly Subscription | S$14.98 | Weekly | Premium access |
| Yearly Subscription | S$112.98 | annual | Premium access (auto-renewable annually) |
| Yearly Subscription | S$57.98 | annual | Premium access |
| Monthly Subscription | S$14.48 | monthly | Premium access (auto-renewable monthly) |
| Weekly Subscription | S$11.48 | Weekly | Premium access |
| Yearly Premium Subscription | S$36.98 | annual | Premium access |
| Yearly Subscription | S$29.98 | annual | Premium access |
| Monthly Subscription | S$20.98 | monthly | Premium access |
Your consumer rights in Singapore
Cooling-off period and digital services
Under Singapore law, there is no automatic 14-day cooling-off right for digital subscriptions that begin immediately on purchase.
Refunds and cancellation rights depend on the contract you agreed to and the policies of the merchant or the platform used to buy the subscription.
Dispute options and next steps
- Contact the merchant first (use Habio billing terms for contact and policy details).
- If charges are unauthorised, contact your bank or payment provider to dispute the charge.
- For platform purchases, request refunds or report problems through Apple or Google support channels.
Customer experiences
Positive feedback
Some users praise Habio for its simple interface, calendar view, multiple free habits, journaling and motivational elements.
Summaries of positive reviews can be found on app review aggregators: JustUseApp Habio reviews.
Negative feedback
There are multiple reports of unexpected charges, difficulty cancelling, duplicate billing and unclear trial or billing practices.
User complaints and negative experiences are documented on review platforms: Trustpilot Habio reviews.
Documentation checklist
What to gather before contacting support
- Receipt or purchase confirmation (App Store / Google Play / email receipt).
- Subscription ID or invoice number if available.
- Screenshots of subscription settings or billing entries.
Additional evidence to have ready
- Bank or card statement lines showing the charge.
- Any correspondence with Habio or the platform support.
- Date and time of attempted cancellation and the platform used.
Common mistakes
Deleting the app instead of cancelling
Many users delete the app and assume the subscription stops. Deleting the app does not cancel App Store or Google Play subscriptions.
Always cancel the subscription in the purchase platform (Apple ID Subscriptions or Google Play Subscriptions).
Cancelling in the wrong account or failing to document
Users sometimes cancel a different Apple/Google account than the one used to buy the subscription; confirm which account was used for purchase.
Also keep written proof (screenshots, emails) in case you need to dispute future charges.
Comparative recap
Quick method comparison
The table below summarises cancellation paths, refund likelihood and important notes for each purchase method.
Key takeaways
Platform purchases (Apple/Google) are controlled by those platforms; web/PayPal purchases are managed by Habio/merchant. Keep records and act promptly for refunds.
| Method | Where to cancel | Refunds possible | Notes |
|---|---|---|---|
| Apple App Store | Apple ID Subscriptions (iOS Settings) | Request via Apple purchase history | Habio cannot directly refund App Store purchases |
| Google Play | Google Play Store → Subscriptions | Google may allow refunds (often within 48 hours) | Subject to Google Play policies |
| Web purchase | Sign in to Habio account billing/subscriptions | Depends on Habio policy | Check Habio billing terms for merchant rules |
| PayPal | PayPal Settings → Manage automatic payments | Cancel recurring payments in PayPal; refund depends on merchant | Also possible to dispute unauthorised charges via PayPal |
| Contacting support | Email or merchant support channels | Case-by-case; depends on merchant discretion | Provide documentation and request confirmation in writing |
After cancelling
What to check
Confirm cancellation via a confirmation email or by revisiting your App Store/Google Play subscription screen.
Keep evidence of the cancellation date and any confirmation numbers or messages.
Helpful links and next steps
- Habio billing and terms: https://terms.habio.app/applabel/billing-terms
- Habio on the Singapore App Store (app listing): Habio on Apple App Store (SG)
- User review summaries: JustUseApp reviews
- User complaints and experiences: Trustpilot
Address
Operator details
Habio is operated by Applabel LTD. Billing terms list the operator and corporate details in the terms linked earlier.
Local presence
There is no Singapore-based address listed in the published billing terms. The operator address in the terms is in Limassol, Cyprus.