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Cancel HAPPY MAMMOTH
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Happy Mammoth service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Happy Mammoth: Easy Method
What is Happy Mammoth
Company overview
Happy Mammoth is a health and wellness brand offering natural supplements aimed primarily at women's hormonal balance, menopause support and digestive health.
The business operates subscription and one-time purchase options and sells products such as collagen, digestive formulas and hormone-support capsules.
How they sell and support customers
Products are sold via the Happy Mammoth site and managed through customer accounts on their Shopify storefront.
Customer support is available through the official support channels listed on their help pages for order and subscription issues.
How to cancel Happy Mammoth
Cancel on the website
- Log in to your account on the Happy Mammoth site.
- Go to the subscription or account management section.
- Follow the on-screen steps to cancel the subscription.
- Alternatively, open a chat or email request to customer support to request cancellation.
App stores and other channels
- There is no specific cancellation information for App Store or Google Play subscriptions in the public help pages.
- Customers appear to manage subscriptions mainly through the official website and support channels.
- For assistance, use the official support page: Happy Mammoth support.
What happens when you cancel
Subscription effects
Cancelling stops future recurring shipments and payments after the active billing period ends.
If you cancel during an active period you typically keep access or product deliveries that were already paid for in that cycle.
Account and data
Your account and order history usually remain accessible for reference after cancellation.
Contact support if you need records or want your account data deleted; use the official help page for instructions.
Will I get a refund?
General refund approach
Happy Mammoth generally does not accept returns or refunds for perishable goods once shipped, because products are considered perishable.
Refunds may be issued at the company’s discretion for wrong items, damage or non-delivery and are typically credited to the original payment method.
Exceptions and conditional guarantees
- There is a minimum 3-order subscription term. Cancelling before completing the 3-order minimum incurs a US$49 early cancellation fee or the difference between subscription and one-time purchase price - whichever is lower.
- A 60-Day Money-Back Guarantee ("Down-To-The-Last-Scoop") applies only to single-tub/one-jar (one-month) purchases, not bundles or multi-tub purchases.
- The guarantee is conditional: you must have taken all dosages as instructed; for certain gut products you must show at least 9 serves taken and evidence of avoiding junk food and alcohol. Postage is excluded and you may not repurchase the same product once the guarantee is claimed.
- For full policy details see: Refund policy.
Happy Mammoth plans and pricing
Price list (SGD)
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Hormone Harmony PLUS+ (single bottle, 96 capsules / 24 doses) | S$72.00 | One-time | Supports women's health, mood balance, thyroid hormones, and skin health |
| Hormone Harmony PLUS+ (two bottles deal) | S$69.00 each | One-time (bulk deal) | Buy 2 bottles at discounted unit price |
| Bloat Banisher | S$65.00 | One-time | Digestive support product |
| Digestive Super Cleanse | S$49.90 | One-time | Digestive cleanse formula |
| MoodSwitch | S$69.00 | One-time | Mood support supplement |
| NewSlim SuperGreens | S$65.00 | One-time | Supergreens supplement |
Pricing notes
Prices above are from user listings on Carousell Singapore and reflect private resale offers, not the official site.
The official Happy Mammoth site lists prices in AUD; direct SGD pricing on the official site was not found in the verified sources.
Your consumer rights in Singapore
Key legal protections
Under Singapore’s Consumer Protection (Fair Trading) Act, consumers are entitled to clear, transparent terms before purchase.
Terms such as the minimum 3-order subscription and conditional guarantees must be clearly disclosed pre-purchase.
When to seek redress
- You have rights to refunds or replacements if products are defective, damaged, or not delivered, despite perishable policies.
- If advertised guarantees (for example the 60-day guarantee) are not honoured as promised, you may seek assistance from the Consumers Association of Singapore (CASE).
- Keep records of purchases and communications to support any CASE mediation or complaint.
Customer experiences
Positive feedback
Many reviewers praise product effectiveness for bloating, energy, mood, sleep and menopause symptom relief.
Customers also report reasonably quick shipping and helpful customer service in successful orders.
Negative feedback and issues
Reported problems include difficulty claiming the 60-day guarantee, missing items and prolonged refund processes after returns.
Some users say results are inconsistent, with complaints about undelivered orders or no improvement in expected symptoms.
Documentation checklist
What to save before cancelling or claiming refunds
- Order confirmation emails and order numbers.
- Subscription details, billing dates and payment receipts.
- Photos of received items (packaging and contents) and any damage.
- All correspondence with support (timestamps, chat transcripts, emails).
- Evidence required for guarantee claims (dosage records, proofs of consumption for gut products).
How to prepare
- Download or screenshot order pages and terms shown at checkout.
- Keep tracking numbers and proof of return shipments if you need to return an item.
Common mistakes
Failing to note subscription minimums
Example: Cancelling immediately after the first shipment without checking the 3-order minimum leads to early cancellation charges.
Always verify the minimum subscription term before you confirm a multi-shipment plan.
Missing required evidence for guarantees
Example: Claiming the 60-Day Money-Back Guarantee without documented dosing or required consumption evidence may result in rejection.
Follow the guarantee conditions closely and prepare required proof before submitting a claim.
Comparative recap
Quick feature comparison
| Feature | Detail | Period |
|---|---|---|
| Cancellation method | Cancel via account subscription settings or contact support on the official help page. | - |
| Subscription minimum | Minimum 3-order subscription term; early cancellation fee applies (US$49 or price difference). | - |
| Refunds for perishables | No general refunds for perishable goods; exceptions for wrong items returned in saleable condition. | - |
| 60-Day Guarantee | Applies only to single-tub (one-month) purchases with strict conditions (dosage proof, exclusions apply). | - |
| Official policy links | Support and refund policy available on the official help pages. | - |
Where to check details
For step-by-step cancellation and policy text use the official support and refund pages linked below.
Keep evidence and contact CASE if you believe terms were not honoured in Singapore.
After cancelling
Actions to take
- Confirm cancellation by saving the cancellation confirmation or screenshot of the cancelled subscription page.
- Monitor your payment method for further charges and contact support immediately if unexpected billing occurs.
Helpful links
Official support page: https://happy-mammoth-llc.myshopify.com/pages/support
Official refund policy: https://store.happymammoth.com/pages/refund-policy
Address
Corporate correspondence
Mailing address (for correspondence only): 1910 Thomes Ave, Cheyenne, WY 82001, United States.
Do not send product returns to this address; the company states products sent there will not be accepted.
Support email
For assistance use the official support channels listed on the help page or email support@happymammoth.co as indicated by the company.