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Cancel IMPULSE BRAIN TRAINING
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I hereby notify you of my decision to terminate the contract relating to the Impulse Brain Training service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Impulse Brain Training: Easy Method
What is Impulse Brain Training
Overview
Impulse Brain Training is a subscription-based app offering short, game-like exercises intended to improve focus, memory and mental agility. It is available on mobile app stores and via direct web purchases.
The product tracks progress, offers varied session types and uses a premium subscription model for full access.
Main features
Core features include quick brain games, progress tracking and optional premium reports such as an IQ report. Pricing and features vary by plan and platform.
Users commonly access Impulse through iOS App Store, Google Play (Android) or direct web purchases via the official site.
How to cancel Impulse Brain Training
On iOS / App Store
- Open Settings on your iPhone or iPad and tap your Apple ID, or open the App Store and tap your profile icon.
- Go to Subscriptions, find "Impulse" or "Impulse Brain Training" and choose Cancel Subscription.
- Cancel at least 24 hours before the end of a free trial or billing period to avoid renewal; deleting the app does not cancel the subscription.
- See the official terms for details: Impulse Terms & Conditions.
On Google Play (Android)
- Open the Google Play Store app and tap your Profile icon.
- Choose Payments & subscriptions → Subscriptions, select Impulse and tap Cancel subscription.
- Follow the on-screen steps to confirm cancellation; keep a screenshot of the confirmation.
On Web / Direct purchase
- Cancel using your account settings on the Impulse website if available, or contact support at support@brainimpulse.me to request cancellation.
- Do not rely on deleting the app or ignoring it - charges may continue until the subscription is cancelled via the store or support.
- For terms and contact details, see: Impulse Terms & Conditions.
What happens when you cancel
Access after cancellation
After cancellation you will typically retain access until the end of the current billing period or trial.
Access to premium features ends when the paid period expires; saved progress or basic app functions usually remain available.
Renewal and billing
Subscriptions are auto-renewing unless you cancel through the store or support. Deleting the app does not stop renewals.
Double-check your store subscription list (Apple ID or Google Play) to confirm auto-renewal has been turned off.
Will I get a refund?
Refund policy
- There is no guaranteed 14-day cooling-off or automatic refund policy; refunds are discretionary and handled case-by-case.
- Refunds are rarely granted except for technical or clear billing errors and are not prominently advertised by the company.
How refunds are handled
- If a refund is approved it may take approximately 5 - 10 business days to process through your payment provider.
- For disputes, start with the store (Apple or Google Play) or your card issuer; third-party chargeback services can assist in some cases.
- See a guide for refund options: Chargeback/Refund guide.
Impulse Brain Training plans and pricing
Pricing table
The table below lists the plans and estimated SGD prices converted from the app listing currency. Your store may show different regional prices at purchase.
| Plan | Price (SGD est.) | Period | Features |
|---|---|---|---|
| ImpulsePRO [1 week] | S$11.45 (est.) | Weekly | Full premium access for one week |
| PRO [1 year, special offer] | S$36.37 (est.) | Annual | Full premium access for one year (special pricing) |
| IQ report | S$6.41 (est.) | One-time | Individual IQ report |
| Premium Access (other tiers) | S$8.65 - S$64.37 (est.) | Varies | Multiple premium access tiers - exact features unspecified |
Notes on pricing
All SGD values above are estimates converted from Malaysian Ringgit and may differ in the Singapore App Store due to currency rounding and regional pricing.
Always check the exact price shown in the app or store before confirming a purchase.
Your consumer rights in Singapore
Relevant protections
Consumers in Singapore are protected against misleading practices under general unfair trading rules such as those reflected in the Consumer Protection (Fair Trading) Act.
If marketing or billing is misleading, you may have recourse under Singapore consumer protection laws.
How to escalate
- First use store-level dispute and refund processes (Apple/Google Play) and the app's support email.
- If you cannot resolve the issue, escalate via your payment provider (bank or card issuer) or file a complaint with local consumer authorities.
- Document all correspondence, receipts and screenshots; this strengthens any complaint or dispute.
Customer experiences
Positive feedback
- Users often praise the app for short, varied brain games suited to commuters and quick sessions with good pacing.
- The App Store rating is high (~4.7) and the app has wide adoption, which many users cite as a positive sign.
Common complaints
- Many users report unexpected or repeated billing even after attempting cancellation and difficulty finding clear cancellation paths.
- Frequent complaints include confusing subscription mechanics, misleading free trials, aggressive upselling and slow customer support responses.
Documentation checklist
What to keep
- Purchase receipts and confirmation emails from Apple, Google Play or the website.
- Screenshots of subscription listings, cancellation confirmations and any billing transactions.
- Dates and copies of any emails or messages to support (including support@brainimpulse.me).
How to organize
- Store documents in a single folder and label items by date and type (receipt, screenshot, email).
- Keep a short timeline of events (purchase date, cancellation attempt, charged dates) to simplify disputes.
Common mistakes
Deleting the app
Deleting the app is a common mistake: it does not cancel auto-renewing subscriptions. The store-level subscription must be cancelled.
Always verify cancellation in Apple ID subscriptions or Google Play subscriptions rather than relying on app deletion.
Missing store-level cancellation
Another mistake is assuming support email cancellation is sufficient without confirming the store has stopped renewals.
Always check the subscription listing in your Apple ID or Google Play account after contacting support to ensure auto-renew is off.
Comparative recap
Quick comparison
The table below summarizes cancellation method, refund likelihood and key notes by channel to help you choose the fastest route.
At-a-glance guide
| Channel | How to cancel | Refund likelihood | Notes |
|---|---|---|---|
| iOS / App Store | Cancel via Apple ID → Subscriptions at least 24 hours before renewal. | Low; discretionary, handled by Apple/store and merchant. | Deleting the app does not cancel; consult terms. |
| Google Play (Android) | Open Play Store → Profile → Payments & subscriptions → Subscriptions → Cancel. | Low; refunds rare unless billing/technical error. | Keep cancellation screenshot; disputes start with Google Play or your bank. |
| Web / Direct | Cancel via the website or email support@brainimpulse.me to request cancellation. | Low; discretionary and case-by-case. | Document all correspondence; refunds may take 5 - 10 business days if approved. |
After cancelling
Next steps
- Confirm cancellation in the store and keep a screenshot or email confirmation.
- Monitor your payment method for any unexpected charges and contact your bank if issues persist.
Helpful links
- Official terms and support: Impulse Terms & Conditions
- Refund/chargeback guide: How to request a refund or chargeback
- Independent review and user reports: GeniusMind review
- Subscription management service example: Postclic cancellation guide
Address
Company address
Impulse / Addr
500 Yale Ave N, Seattle, Washington, 98109 US
Contact & support notes
For cancellations or support, email: support@brainimpulse.me and always include your purchase details.
Keep records of all interactions and follow store-level dispute paths before escalating to banks or authorities.