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Cancel NUTRISENSE
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Nutrisense service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Nutrisense: Easy Method
What is Nutrisense
Service overview
Nutrisense provides continuous glucose monitoring (CGM) combined with app access and personalised dietitian coaching to help optimise nutrition and metabolic health.
The service is subscription-based and typically includes sensors, app features, and access to nutritionists depending on the plan selected.
Who uses it
Customers range from people tracking metabolic health to those seeking personalised food-response insights and coaching support.
Plans include single-month and multi-month commitments as well as an App‑Only option for users who bring their own sensors.
How to cancel Nutrisense
Cancel on iOS (App Store)
- Open Settings on your iPhone and tap your name → Subscriptions.
- Find the Nutrisense subscription and choose Cancel Subscription to stop future renewals.
- Refunds for App Store purchases, if any, are handled by Apple (see the App Store listing: Nutrisense on App Store (SG)).
Cancel on Android (Google Play)
- Open the Google Play Store → Menu → Subscriptions, select Nutrisense, and cancel the subscription.
- Google handles any refund requests for purchases made via Google Play.
Cancel via Web (direct with Nutrisense)
- Sign in to your Nutrisense account and check the account or billing portal for a cancellation option.
- Alternatively contact Nutrisense support to request cancellation; follow up in writing and keep confirmations.
- Reference: Nutrisense product and plan pages and the FAQ for account-specific guidance: Nutrisense plans, Nutrisense FAQ.
What happens when you cancel
Access after cancellation
Your access to app features and coaching typically continues until the end of the current billing period you have paid for.
After the paid period ends, app access and coached services will generally stop unless you re-subscribe.
Billing and account data
For platform purchases (Apple/Google), billing and refund handling are managed by the platform.
When cancelling directly, users report instances of continued billing unless cancellation was confirmed in writing - keep records of all correspondence.
Will I get a refund?
General refund policy
- Nutrisense does not generally issue refunds once monthly charges have been processed; subscriptions are typically non-refundable.
- Claims of missed sensor deliveries or billing after cancellation have frequently not resulted in refunds according to user reports.
Platform purchases and exceptions
- Purchases through Apple or Google follow those platforms’ refund policies; contact Apple or Google for platform refunds.
- If services or products were not delivered, you can try disputing the charge with your bank or card issuer, but outcomes vary.
Nutrisense plans and pricing
Overview of plan types
Below are Nutrisense plan names, USD pricing and included features as listed by the provider.
No Singapore‑specific SGD pricing is publicly listed; platforms may auto-convert to SGD at purchase.
| Plan | Price | Period | Features |
|---|---|---|---|
| 1‑Month (month‑to‑month, sensors included) | US$215/month (approx. S$ - converted at checkout) | Monthly | Includes 2 glucose biosensors + app access + dietitian & stress‑management coaching |
| 3‑Month commitment | US$179/month (approx. S$ - converted at checkout) | Monthly (3‑month term) | Includes sensors, app, dietitian & stress‑management coaching |
| 6‑Month commitment | US$152/month (approx. S$ - converted at checkout) | Monthly (6‑month term) | Includes sensors, app, dietitian & stress‑management coaching |
| 12‑Month commitment | US$151/month (approx. S$ - converted at checkout) | Monthly (12‑month term) | Includes sensors, app, dietitian & stress‑management coaching |
| App‑Only (Bring Your Own Sensor) | US$39/month (approx. S$ - converted at checkout) | Monthly | App access (no sensors); optional dietitian coaching (insurance‑dependent) |
Your consumer rights in Singapore
Cooling‑off and statutory rights
There is no documented 14‑day cooling‑off right specifically for Nutrisense in Singapore according to available information.
Nutrisense does not publicly offer a 14‑day right to cancel and refunds are generally not provided once charges are processed.
Options if services are not delivered
- Rely on platform refund policies for Apple or Google purchases when applicable.
- If products or services were not delivered, you may dispute the charge with your bank or card issuer as a last resort.
Customer experiences
Positive feedback
Many users praise the nutritionists as knowledgeable, personable and supportive, highlighting clear insights and accountability in reviews.
Trustpilot shows a generally high score (around 4.4 - 4.5 out of 5 from roughly 770 - 790 reviews), with specific praise for dietitian support and CGM insights: Nutrisense on Trustpilot.
Common complaints
Frequent negative reports include difficulty cancelling, continued billing after cancellation, and slow or unhelpful customer support.
Other issues raised by users include sensor delivery problems, lack of compensation for missed days, and app usability regressions after updates.
Documentation checklist
What to gather before cancelling
- Account email and full name used for the Nutrisense account.
- Order or subscription ID, payment receipts, and relevant dates.
- Copies/screenshots of the subscription page, billing statements, and any failed deliveries.
How to send cancellation requests and proof
- Send cancellation requests via the account portal where possible and follow up by email to support.
- Keep all confirmations in writing and save response timestamps; written confirmation is useful if billing continues.
Common mistakes
Assuming cancellation processed instantly
Many users assume tapping “cancel” is enough and do not keep confirmation. That can lead to unexpected continued billing.
Always check for an email confirmation or a status change in the account portal after cancelling.
Not documenting delivery or billing problems
Failing to save receipts, delivery tracking, and correspondence reduces your options for disputes or chargebacks.
If sensors fail to arrive or you are billed after cancelling, detailed records improve your chance of resolution.
Comparative recap
Quick platform comparison
| Platform | Cancellation method | Refund handling | Period |
|---|---|---|---|
| App Store (iOS) | Cancel via Apple subscriptions in iPhone Settings or App Store subscriptions. | Refunds handled by Apple per their policies. | Monthly |
| Google Play (Android) | Cancel via Google Play Store → Subscriptions. | Refunds handled by Google per their policies. | Monthly |
| Web (Direct via Nutrisense) | Cancel via your Nutrisense account portal or contact Nutrisense support; confirm cancellation in writing. | No general refunds after charges; user reports indicate disputes may be required for continued billing. | Monthly |
After cancelling
What to check immediately
- Confirm you received written cancellation confirmation and a final billing date.
- Monitor your payment method for any unexpected charges over the next billing cycle.
Helpful links and where to get more info
Nutrisense plans and details: https://www.nutrisense.io/products/cgm-plans
Nutrisense FAQ and support: https://www.nutrisense.io/faq
App Store listing (Singapore): Nutrisense on App Store (SG)
Independent reviews and user reports: Trustpilot, cancellation guide reference: Postclic cancel guide
Address
Company address
Nutrisense correspondence address (where cancellations or letters are often directed):
5 Mason Avenue, Whitley Bay, Tyne & Wear, NE26 1AQ, United Kingdom
Notes on correspondence
If you write, include full account details and copies of invoices. Keep proof of postage or delivery for mailed correspondence.
Be aware Nutrisense entities and registered offices may vary by jurisdiction; include the account‑specific details when contacting support.