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Cancel OURA
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Oura service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Oura: Easy Method
What is Oura
Overview
Oura is a wearable smart ring designed to track sleep, activity, heart rate, temperature, and readiness metrics. It pairs with the Oura app to provide personalized health insights and coaching.
How it is used
The ring collects biometric data 24/7 and displays detailed reports via the membership app. Some features require an active Oura Membership to access advanced reports and historical trends.
How to cancel Oura
Cancel via iOS (App Store)
- Open iOS Settings.
- Tap your name at the top, then select Subscriptions.
- Find your Oura membership and choose Cancel.
Cancel via Android (Google Play)
- Open the Google Play Store app.
- Tap your profile icon → Payments & subscriptions → Subscriptions.
- Select the Oura membership and tap Cancel subscription.
Cancel via Web / Oura Membership Hub
- Sign in at the Oura website and go to the Membership section.
- Choose Cancel Membership and confirm the cancellation.
- Follow any on-screen prompts to complete cancellation.
What happens when you cancel
Access after cancellation
Cancelling stops future billing but you retain access to membership features until the end of your current billing period. You will not lose immediate access unless otherwise stated by the platform.
Renewal and billing
Once cancelled, automatic renewal is disabled and no further charges will be made after the current term expires. Keep proof of cancellation (screenshots or confirmation emails) until the term ends.
Data and account
Your historical data remains in your account unless you delete the account. Cancelling membership does not automatically erase stored metrics or profile information.
Will I get a refund?
Subscription refunds
Oura does not provide refunds for a previously paid subscription term. If you cancel, you keep access until the term ends but no prorated refunds are given for the current term.
Subscription exceptions
- There is a limited 14-day cooling-off full refund for non-US residents if you have not logged in or used the services during that period.
- Platform-specific policies (App Store, Google Play) may influence refunds - check the store's refund procedures separately.
Product (ring) refunds and returns
- Oura Online Store orders: return or exchange fully functional, undamaged rings within 30 days of receipt for any reason with all original items; shipping and handling (including customs) are non-refundable.
- Refunds are issued to the original payment method within about 14 business days after Oura receives the return.
- If you exchanged ring size, you typically lose the right to return the ring for refund even if still within the 30-day window.
- Products bought from third-party retailers (local stores) must be returned through that retailer, not Oura.
Oura plans and pricing
Overview of offerings
The pricing below reflects Singapore listings and includes the complimentary one-month membership bundled with hardware purchases. Membership prices are shown in SGD.
Official price table
| Plan | Price | Period | Features |
|---|---|---|---|
| Oura Ring 4 - Silver / Black | S$529 | One-time purchase | Health & fitness smart ring; includes 1 month free Oura Membership |
| Oura Ring 4 - Brushed Silver / Stealth | S$599 | One-time purchase | Premium finishes variant; includes 1 month free Oura Membership |
| Oura Ring 4 - Gold / Rose Gold | S$749 | One-time purchase | Luxury finishes variant; includes 1 month free Oura Membership |
| Oura Membership - Singapore | S$8.99 | monthly | Full app access: sleep analysis, HR tracking, temperature, SpO₂, stress, activity, women's health |
| Oura Membership - Singapore | S$105.00 | annual | Full app access with one-time annual billing (after free month) |
Your consumer rights in Singapore
Cooling-off and returns
Singapore does not grant an automatic 14-day statutory refund for electronics bought at a distance. Oura's 30-day return policy for online store orders is more generous than baseline legal requirements.
Retail vs online purchases
Items bought from local retailers (e.g., department stores, electronics retailers) are subject to the retailer's return and refund policies, not Oura's online-store policy.
Subscription protections
There is no statutory right in Singapore to prorated subscription refunds unless terms are misleading or unfair. Oura's stated no-refund policy for current terms aligns with contract law unless challenged as unconscionable.
Customer experiences
Positive feedback
- Many users praise Oura's customer service as responsive and helpful, noting quick replacements for defective items and effective troubleshooting.
- Reviewers often highlight valuable sleep and readiness insights, elegant design, and multi-day battery life (~5 - 6 days initially).
Negative feedback
- Common complaints include battery degradation after months of use, difficult return/refund experiences, and delayed refunds.
- Other issues reported: cosmetic wear, discoloration, unexpected scratches, and isolated overheating incidents.
Balancing the reports
User experiences vary. Many report excellent support and useful analytics, while a subset report hardware or service problems that affected returns or refunds.
Documentation checklist
Before you request a cancellation or refund
- Order number and purchase date (for online store orders).
- Proof of purchase or receipt (email confirmation or retailer invoice).
- Account email used with Oura and screenshots of subscription status if cancelling via a store.
For returns
- Original packaging and all included items: ring, charger, USB‑C cable.
- Photos of product condition (if damaged or defective) and tracking/return shipment proof.
- Any correspondence with Oura support or retailer about the issue.
Common mistakes
Assuming all purchases follow Oura's online return policy
Many users expect Oura to handle returns for retail purchases, but local retailers set their own policies. Check the store where you bought the ring before contacting Oura.
Missing time windows
Delays in requesting a return or initiating a size exchange can void refund eligibility. Exchanges for sizing often remove the standard right to return for refund.
Not keeping proof
Failing to keep order confirmations, return tracking numbers, or screenshots of cancellation steps can make disputes harder to resolve. Save all related documents.
Comparative recap
Quick side-by-side
The table below summarizes key differences between buying hardware and subscribing to membership in Singapore.
| Item | Refundability | Period | Who handles returns/refunds |
|---|---|---|---|
| Ring purchased from Oura Online Store | Refundable within 30 days if undamaged; shipping not refundable | One-time | Oura Online Store |
| Ring purchased from local retailer | Subject to retailer policy; Oura does not process | One-time | Retailer (store) |
| Oura Membership (monthly) | No refund for current term; 14-day exception for non-US unused accounts | monthly | Account holder/Platform (App Store/Google Play) and Oura for support |
| Oura Membership (annual) | No refund for current term; same exception may apply as above | annual | Account holder/Platform and Oura for support |
After cancelling
What to do next
Keep cancellation confirmation and continue to use membership features until the end of your paid term. Monitor your bank or card statements to ensure renewals stop.
Helpful links
Address
Local servicing / distributor
Leader Radio Technologies (local distributor/contact for some retail support) - 601 MacPherson Road, #08-03 Grantral Complex, Singapore 368242.
Keep this for returns and courier labels
Use the address above when instructed by your retailer or distributor for in-person service, exchanges, or local support steps as directed by the seller.