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Relaxium

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Relaxium | Postclic
Relaxium
820 Atlantic Avenue
64116 North Kansas City United States
helpdesk@relaxium.com
Cancellation of Relaxium contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Relaxium service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Relaxium
820 Atlantic Avenue
64116 North Kansas City , United States
helpdesk@relaxium.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Relaxium. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Relaxium: Easy Method

What is Relaxium

Product overview

Relaxium is a health and wellness product marketed as a natural sleep aid and stress-relief supplement. It is commonly sold as a 30-day supply in capsule form and promoted for improving sleep quality.

How it's sold

Relaxium is available as one-time purchases and as an auto-renewing "Subscribe & Save" option on the official site. There is limited public information indicating App Store or Google Play subscription handling.

How to cancel Relaxium

If you bought a one-time order

  • Locate your order number and receipt from the purchase confirmation email.
  • Follow the returns instructions (RMA required) to return unopened bottles if you seek a refund.
  • Ship the return per the supplier's instructions; customers typically pay return postage.

If you have an auto-renewing order

  • No App Store/Google Play cancellation details were found in public data; check your account settings on the merchant site for subscription controls.
  • If you cannot cancel online, contact the seller by email or returns process and request cancellation and an RMA for any returns.
  • Keep records of cancellation confirmations and timestamps to dispute future charges if needed.

Contacting returns and support

  • Returns generally require an RMA number before shipment back to the supplier.
  • If you experience recurring billing after cancellation attempts, save all communications and consider contacting your card issuer or bank for unauthorized charges.

What happens when you cancel

Billing and renewals

For one-time purchases, cancelling means you will not receive additional future shipments. For active auto-renewing subscriptions, cancelling should stop future charges but may not automatically issue a refund.

Access and shipments

Cancellation typically prevents further shipments but does not recall already-shipped packages. Returns must follow the supplier's RMA and return process to be eligible for refund.

Data and account

Account details and order history are usually retained by the merchant for record-keeping. Request account closure or data deletion directly from the merchant if needed.

Will I get a refund?

Refund windows

Public materials show two overlapping guarantees: a 30-day money-back guarantee and a 90-day satisfaction guarantee. Both appear in different pages of the merchant's information.

How refunds are processed

  • Refunds are issued to the original payment method after the merchant receives returned goods and processes the return.
  • Processing times vary in published information: roughly 5 business days after receipt under one statement, or two processing stages of 7 - 10 business days each under another statement.

Exceptions and customer costs

  • Customers are generally asked to pay return shipping.
  • Policies indicate you may keep one opened bottle while returning unopened bottles for refund or prorated refund, depending on the stated guarantee.
  • Because two different timeframes (30-day and 90-day) appear to coexist, clarify the applicable policy with the merchant before returning items.

Relaxium plans and pricing

Summary table

Plan Price Period Features
eBay Singapore listing (60 - 300 capsules) S$14.53 (approx., per listing) One-time Secondary-market individual listing, 60 - 300 capsules
Relaxium Sleep (official site value price) US$40.45 (~S$55 - 60) monthly Official website, auto-renewing subscription
Relaxium Sleep (official site regular pricing) US$44.95 (~S$60 - 66) One-time One-time purchase, 30-day supply
Boxing Day Mega Deal (8 bottles bundle) US$17.50 per bottle (~S$24 - 26) One-time Promotional bulk bundle price

How to interpret these prices

Prices in SGD are approximate conversions from USD or secondary-market listings. Official Singapore pricing is not published in available data.

Your consumer rights in Singapore

Cooling-off period

Under Singapore law, online and direct sales commonly include a statutory cooling-off or "free-look" period of at least 14 days for distance sales, subject to specific exemptions.

Remedies and unfair terms

Relaxium's published 30-day and 90-day guarantees exceed the statutory 14-day minimum. Consumers in Singapore retain rights against misleading or unfair contract terms and may seek remedies through local consumer protection channels if terms are inconsistent with Singapore law.

Customer experiences

Positive feedback

Some customers report improved sleep quality, easier sleep onset, and consistent benefits after regular use. Testimonials include claims of reduced tossing and turning and quicker relaxation.

Complaints and issues

Numerous reviews raise concerns about unexpected charges, subscription/trial confusion, difficulty cancelling trial offers, and poor customer service. There are also occasional reports of adverse side effects.

For a sample of user reviews, see customer feedback on the merchant's review page: Relaxium reviews on Trustpilot.

Documentation checklist

Required documents

  • Order number and purchase confirmation email.
  • Proof of delivery date (for money-back window calculation).
  • Payment method used (card or merchant account details).

Optional supporting items

  • Photos of bottles (opened vs unopened) and packaging.
  • All communications with merchant support (timestamps and transcripts).
  • RMA number issued by the merchant (required for returns).

Common mistakes

Missing required return steps

Customers sometimes ship returns without obtaining an RMA. Without an RMA the merchant may refuse or delay processing the refund, so always request and record the RMA before shipping.

Assuming automatic refunds or immediate cancellations

People often assume cancelling a subscription automatically triggers a refund for recent charges. Refunds usually require an approved return and follow the merchant's stated processing times. Keep records and follow the return instructions precisely.

Comparative recap

Quick comparison table

Feature Relaxium Period
Billing type One-time purchases and an auto-renewing "Subscribe & Save" option One-time / monthly
Refund window (published) Both 30-day and 90-day guarantees are published; they appear to coexist One-time
Typical price (official site) US$40.45 - 44.95 (~S$55 - 66) for a 30-day supply; promotional bundles lower per-bottle cost monthly / One-time
Return shipping Customer pays return postage; RMA required One-time

How to choose

If you prioritize an extended refund window, confirm which guarantee applies to your purchase before ordering. For subscriptions, verify how to cancel in your account settings and save confirmation records.

After cancelling

What to monitor

  • Watch your bank or card statements for repeated or unauthorized charges after cancellation.
  • Keep the RMA, tracking number, and all email confirmations until the refund posts.

Helpful links

For customer feedback and reported experiences, review user comments here: Relaxium on Trustpilot.

Address

Return address

Relaxium Return, 820 Atlantic Avenue, North Kansas City, MO 64116, United States.

Notes on correspondence

Returns typically require an RMA number before shipment. Use the merchant's returns process and retain proof of postage when returning items to this address.

FAQ

To cancel your one-time order of Relaxium, locate your order number and receipt from the purchase confirmation email. Follow the returns instructions provided by the supplier, which require an RMA number for returning unopened bottles if you seek a refund. Remember to send your return via registered mail to keep proof of shipment.

To cancel your auto-renewing subscription for Relaxium, check your account settings on the merchant site for subscription controls. If you cannot cancel online, contact the seller via email or the returns process to request cancellation and obtain an RMA for any returns. Keep records of your cancellation request.

If you cancel your Relaxium subscription, you will stop receiving future shipments and charges. However, cancelling does not automatically issue a refund for any already shipped products. Ensure you follow the return process if you wish to receive a refund.

Yes, you may receive a refund after cancelling your Relaxium order, but it depends on the return process. Both a 30-day money-back guarantee and a 90-day satisfaction guarantee are available. Refunds are issued to the original payment method after the merchant receives the returned goods.

If you experience recurring billing after attempting to cancel Relaxium, save all communications regarding your cancellation. You may need to contact your card issuer or bank for unauthorized charges. Additionally, ensure you have followed the cancellation process correctly and keep proof of your cancellation request.