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Simple Life

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Termination letter drafted by a specialized lawyer
Sender
Simple Life App Cancel Subscription iPhone | Postclic
Simple Life
No.27-2, Jalan USJ Sentral 3, Taman Perindustrian Subang Permai
47600 Subang Jaya Malaysia
support@simple.life
Cancellation of Simple Life contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Simple Life service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Simple Life
No.27-2, Jalan USJ Sentral 3, Taman Perindustrian Subang Permai
47600 Subang Jaya , Malaysia
support@simple.life
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Simple Life. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Simple Life: Easy Method

What is Simple Life

Overview

Simple Life is a health and wellness app designed to help users reduce stress and improve mental wellbeing through simple daily activities and habit-based coaching.

The service offers guided exercises, habit tracking and personalised plans delivered via mobile apps and a web account.

Core features

Features typically include daily activities, reminders, progress tracking and short coaching content to support behaviour change.

Subscriptions provide access to premium content and plan management through the app or website.

How to cancel Simple Life

iOS - App Store (iPhone / iPad)

  • Open Apple ID account settings → Subscriptions → Simple → Cancel Subscription.
  • Follow Apple's on‑screen prompts to confirm; refunds for App Store purchases are handled by Apple.
  • See official help for details: Simple Life cancellation help.

Android - Google Play

  • Option A - From within the Simple app: Profile → Manage subscription → Manage subscription → Google Play Subscriptions → Simple → Cancel.
  • Option B - From the Play Store app: Payments & subscriptions → Subscriptions → Simple → Cancel.
  • Refunds for Google Play purchases are handled by Google Play.

Website / Web or in‑app account

  • In the app: Profile → Manage subscription.
  • On the website: log in → Profile → Plan Management → select “Turn‑off auto‑renewal” and complete the short survey to confirm cancellation.
  • Note: deleting the app does not cancel your subscription - you must cancel via the platform or your Simple account.

Commitment plans (3‑, 6‑, 10‑month)

  • Commitment plans are often not cancellable until the end of the commitment period.
  • Early cancellation may incur a non‑refundable cancellation fee (around $29.99) as set out in the terms.

What happens when you cancel

Access and renewal

When you cancel, your subscription typically remains active until the end of the current billing period.

Auto‑renewal will be turned off so the subscription does not renew at the next cycle.

Data and account

Your account, progress and data usually remain associated with your account even after cancellation unless you request deletion.

Check account settings or contact support if you want complete account removal or data export.

Will I get a refund?

App Store and Google Play purchases

  • Refunds for purchases made through the App Store or Google Play are governed by Apple and Google Play policies; Simple Life does not control those refunds.
  • To request a refund for a platform purchase, follow Apple's or Google Play's refund process via their apps or support pages.

Website purchases and exceptions

  • Website purchases are generally non‑refundable according to Simple Life’s Terms of Service, except where local law requires otherwise.
  • Older quarterly subscription policy: under a previous policy, refunds could be approved within 30 days if specific usage and compliance criteria were met; approved refunds were processed within 14 days.
  • For official terms and exceptions, review Simple Life’s terms: Simple Life Terms of Service.

Simple Life plans and pricing

Where to check current pricing

Simple Life pricing and available plans can change; always check the official website or app store listing for the most up‑to‑date prices.

Do not rely on third‑party articles for exact pricing - use the official sources linked in this guide.

Commitment plans and conditions

Commitment plans (e.g., 3, 6 or 10 months) may have different cancellation and refund rules than regular monthly or annual subscriptions.

Read the plan details and Terms of Service carefully before purchasing a commitment plan.

Your consumer rights in Singapore

General guidance

Consumers in Singapore may have rights under local consumer protection laws; applicability depends on the nature of the purchase and the platform used.

Simple Life’s Terms indicate refunds are not generally offered for website subscriptions unless legally required or under specific criteria.

How to seek help in Singapore

If you believe you have been wrongly charged or denied a lawful refund, document your case and contact your payment provider (bank, card issuer, PayPal) to dispute charges if needed.

You can also seek guidance from consumer advice organisations in Singapore and consider small claims or formal complaints if informal resolution fails.

Customer experiences

Positive feedback

Some users and media praise Simple Life for its simple, motivating approach and supportive habit coaching.

These reviews note that the app can be effective and offer good value for users who engage with the program.

Common complaints

Many reported issues involve difficulty cancelling subscriptions, unexpected recurring charges and frustration with refunds or support response.

Users often describe needing to escalate disputes via payment providers or card issuers to resolve billing issues.

Documentation checklist

Essential items to gather

  • Subscription receipts or order confirmation emails from Apple, Google Play, or Simple (website).
  • Screenshots of subscription settings showing cancellation status or auto‑renewal turned off.
  • Billing statements showing the charge(s) in question and relevant dates.

Communication records

  • Copies of emails, chat transcripts or support ticket IDs with Simple Life support.
  • Notes of phone calls, including dates, times and names of staff if available.

Common mistakes

Deleting the app instead of cancelling

Many users assume uninstalling the app cancels the subscription. This is incorrect - uninstalling does not stop billing.

Always cancel via Apple ID, Google Play, or the Simple account settings to stop renewals.

Waiting too close to renewal

Cancelling less than 24 hours before renewal can result in the charge still being processed due to platform processing times.

To be safe, cancel at least 24 hours (preferably several days) before the renewal date and keep confirmation evidence.

Comparative recap

Item Platform Cancellation steps Refund Period
App Store iOS Apple ID → Subscriptions → Simple → Cancel Handled by Apple monthly / annual (depends on plan)
Google Play Android In‑app Profile → Manage subscription or Play Store → Subscriptions → Simple → Cancel Handled by Google Play monthly / annual (depends on plan)
Website / Web Direct (Simple account) Log in → Profile → Plan Management → Turn‑off auto‑renewal; complete survey Generally non‑refundable; exceptions per terms and local law monthly / annual (depends on plan)
Commitment plans All platforms Usually not cancellable until commitment ends; check terms May incur cancellation fee; refunds limited 3‑month, 6‑month, 10‑month

After cancelling

Verify cancellation

Keep a copy of the cancellation confirmation or screenshot showing auto‑renewal is off.

Monitor your bank or card statement for at least one billing cycle to ensure no further charges occur.

If charges continue or refund is needed

  • If purchase was via App Store or Google Play, request refunds directly through Apple or Google Play according to their policies.
  • For website charges, raise a support request with Simple Life and keep records; if unresolved, contact your payment provider to dispute the charge.
  • Reference Simple Life’s official cancellation help and terms: How to cancelTerms of Service.

Address

Company address

No.27-2, Jalan USJ Sentral 3, Taman Perindustrian Subang Permai, 47600 Subang Jaya, Selangor, Malaysia

Notes

This address is listed on the Simple Life site contact details; for account or billing issues use in‑app support or the official help pages linked above.

FAQ

To cancel your Simple Life subscription on your iPhone, go to your Apple ID account settings, select Subscriptions, find Simple, and then choose Cancel Subscription. Remember to keep proof of your cancellation.

Yes, you can cancel your Simple Life subscription through the website. Log in to your account, go to Profile, select Plan Management, and turn off auto-renewal. Make sure to complete the short survey to confirm your cancellation.

Yes, if you cancel your Simple Life commitment plan early, you may incur a non-refundable cancellation fee of around $29.99, as specified in the terms of service.

After you cancel your Simple Life subscription, your account and progress will remain active until the end of the current billing period. Your data will still be associated with your account unless you request deletion.

Refunds for subscriptions purchased through the App Store or Google Play are managed by Apple and Google Play, respectively. To request a refund, follow their specific refund processes. Website purchases are generally non-refundable.