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Mr. Clean Car Wash

Cancel MR. CLEAN CAR WASH

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To cancel Mr. Clean Car Wash,
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Singapore

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Termination letter drafted by a specialized lawyer
Sender
Mr. Clean Car Wash Cancel Membership | Postclic
Mr. Clean Car Wash
support@mrcleancarwash.com
Cancellation of Mr. Clean Car Wash contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Mr. Clean Car Wash service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Mr. Clean Car Wash
support@mrcleancarwash.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Mr. Clean Car Wash. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Mr. Clean Car Wash: Easy Method

What is Mr. Clean Car Wash

Service overview

Mr. Clean Car Wash is a car cleaning service offering exterior washes, interior detailing, and subscription-based unlimited plans for recurring customers.

Memberships are billed on a recurring basis and managed through the company app, website, or at the store where purchased.

Where policies are published

Key terms about cancellations and refunds are set out in the company Terms of Service.

You can review the official terms here: Mr. Clean Car Wash - Terms of Service.

How to cancel Mr. Clean Car Wash

Primary cancellation methods

  • Cancel in the app via "Manage My Membership" and provide at least 5 calendar days' notice before the next billing date.
  • Email support at support@mrcleancarwash.com with your request and membership details.
  • Call or visit the store where you purchased the membership and request cancellation in person or by phone.

Important regional and platform notes

  • If you subscribed through Apple App Store or Google Play, cancellation via those stores may not stop the membership in many regions; follow the company methods above instead.
  • Always request and keep a written confirmation (email or screenshot) that the cancellation was accepted and the effective date.

What happens when you cancel

Access after cancellation

When you cancel, your unlimited plan remains active for the remainder of the billing period you already paid for.

You should retain full benefits until the end of that billing cycle; the membership will not renew after that period.

Account and renewal handling

Auto‑renewal is stopped once cancellation is processed according to the company procedure, but confirm the stop date with support.

If you have questions about stored payment methods or account data, contact support or the store to confirm retention or deletion policies.

Will I get a refund?

Company refund policy

  • Unlimited plans are non‑refundable: there are no refunds or partial credits for months already billed.
  • You retain full access to plan benefits until the end of the paid billing period; refunds for unused days are not provided under the stated policy.

Exceptions and actions

  • If you believe a charge is erroneous, contact support and the store immediately and keep evidence (screenshots, receipts, bank statements).
  • Any refund or credit is handled under the company Terms of Service; there is no automatic statutory cooling‑off described in the company materials.

Mr. Clean Car Wash plans and pricing

Where to check pricing

Pricing and plan options can change; check current plan details and store-specific offers on the official website or at the store.

Refer to the official Terms of Service and the company site for the latest information: Terms of Service.

Do not guess prices

This guide does not list prices. Do not rely on third-party sources for current Singapore pricing; verify with the company directly.

If you need exact fees for a Singapore location, contact the store where you purchased or check the official site before cancelling.

Your consumer rights in Singapore

Cooling-off and refunds

There is no statutory 14‑day cooling‑off period for membership services described in the available company information.

Refunds and pro‑rata credits are not guaranteed and are handled according to the company's Terms of Service.

Practical steps and escalation

If you believe your consumer rights were breached, document everything and consider contacting Singapore consumer protection authorities or seeking legal advice.

Keep copies of receipts, cancellation confirmations, and correspondence when escalating a dispute with the company or third parties.

Customer experiences

Positive highlights

Some customers report excellent wash quality, friendly staff, and a straightforward app/code experience for entry and redemption.

These positive reviews emphasise fast service and effective cleaning when things work as expected.

Common complaints

Many reviews cite unclear auto‑renewal processes, difficulty cancelling, and app issues such as crashes or login problems.

There are also reported incidents of vehicle damage where claim handling was disputed; if you experience damage, document and escalate promptly.

Documentation checklist

Essential documents to gather

  • Proof of purchase: receipt, membership ID, or order confirmation email.
  • Account details: email used for the account, app screenshots showing membership status.
  • Billing evidence: bank or card statements showing recurring charges.

Support and dispute evidence

  • Copies of all correspondence with support or store staff (emails, chat logs, dates and times of calls).
  • Photographic evidence if there's vehicle damage, plus any inspection or repair estimates.
  • Keep the Terms of Service page or a screenshot showing relevant clauses for reference: Terms of Service.

Common mistakes

Missing the notice window

Many customers fail to provide the required 5 calendar days' notice when cancelling via the app or through support.

Missing that window can result in one more billed cycle; always check the billing date and cancel early.

Using the wrong cancellation channel

Attempting to cancel solely through the Apple App Store or Google Play can fail in many regions; use the app's "Manage My Membership", email, or the store instead.

Other mistakes include not keeping confirmation receipts and not confirming that auto‑renewal has been stopped.

Comparative recap

Quick comparison

The table below summarises cancellation routes, refund likelihood, and what to expect after cancelling.

Use it to decide the fastest route and supporting documentation to collect.

Period Method Policy Recommended action
monthly App - Manage My Membership Requires 5 calendar days' notice; stops renewal; no pro‑rata refund. Cancel in app and save confirmation screenshot immediately.
monthly Email support@mrcleancarwash.com Accepted method; process subject to terms; no automatic refund. Email with membership ID and request written confirmation; keep copies.
- Store (phone or in person) Can cancel where purchased; staff will record request per store policy. Obtain a dated receipt or written confirmation from the store.
- Apple/Google store May not stop membership in many regions; often ineffective. Follow company app/website/store procedures instead of relying on app store cancellation.

How to use this recap

Choose the method that gives you the fastest written confirmation and allows the required notice period.

If in doubt, combine methods (app submission plus email) and retain all confirmations.

After cancelling

Immediate steps

Save the cancellation confirmation (screenshot or email). Monitor your bank/credit account to ensure no further unauthorized renewals.

If you receive another charge, contact your bank and the company immediately with your documentation.

Further escalation

If the company does not resolve an incorrect charge, escalate with written evidence and consider contacting consumer protection bodies or dispute the charge with your card issuer.

Refer to the company Terms of Service when disputing: Terms of Service.

Address

Company address (listed)

The address on file for the company is: 500 Yale Ave N, Seattle, Washington, 98109 US.

Note: This is not a Singapore address; for local queries contact the Singapore store where you purchased the membership.

Contact for local issues

If you bought a membership at a Singapore location, ask the local store for their contact details and keep that correspondence for any disputes.

For written cancellations, include membership ID, purchase date, store name, and a clear statement that you request cancellation effective immediately (subject to notice period).

FAQ

You can cancel your membership via the app using 'Manage My Membership', by emailing support@mrcleancarwash.com, or by visiting the store where you purchased it. Always keep proof of your cancellation.

You must provide at least 5 calendar days' notice before your next billing date to avoid being charged for the next cycle. Ensure you follow the cancellation process accordingly.

No, Mr. Clean Car Wash memberships are non-refundable, and you will not receive any pro-rata credits for the months already billed. You will retain access until the end of your current billing period.

Cancellation through these platforms may not stop your membership in many regions. It is recommended to follow the company's cancellation methods instead for a guaranteed process.

Once you cancel, your unlimited plan remains active until the end of the billing period you have already paid for. Auto-renewal will stop, but confirm the stop date with customer support.