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Cancel RING
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I hereby notify you of my decision to terminate the contract relating to the Ring service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Ring: Easy Method
What is Ring
Overview
Ring is a home security company offering smart doorbells, cameras and subscription plans that store video, add advanced alerts and (for some tiers) professional monitoring.
Services covered
Subscriptions (Ring Protect) cover cloud video recording, extended warranties and AI features on supported devices. Hardware is sold separately.
How to cancel Ring
Cancel on the web (recommended)
- Go to Ring support - Cancel Ring Protect.
- Log in to your account on ring.com.
- Navigate to “Plan”, select the plan you want to cancel, and confirm cancellation.
Other cancellation notes
- Subscription remains active until the end of the current billing period.
- Ring’s published web steps do not detail cancellation through App Store or Google Play; if you subscribed via those stores, cancel through the store if required.
- If you need help, check the Ring Help pages or contact Ring support via your account.
What happens when you cancel
Access and recordings
You keep access to your Ring Protect features until the end of the current billing period for which you paid.
After the subscription expires, cloud video recording and other paid features stop for affected devices.
Renewals and account data
Cancellations prevent future renewals but do not automatically delete your Ring account or device settings.
If you want data removed, you must delete videos and/or contact support per Ring’s data policies.
Will I get a refund?
Subscription cancellation refunds
Ring’s published policy states there are no refunds upon subscription cancellation unless required by applicable law.
Ring updated terms effective Nov 6, 2025 limit refunds for unused periods unless legally required.
Physical product return refunds and timing
- Physical product returns: generally refundable within 30 days internationally, or within 14 days where EU statutory return rules apply.
- Refunds typically include delivery charges and are processed within 14 calendar days of a valid return request where rules apply.
- If you believe local consumer law (e.g., Singapore law) requires a refund, you may be able to claim under those rights (see consumer rights section).
Ring plans and pricing
Summary table
| Plan | Price (SGD estimate) | = period | Features |
|---|---|---|---|
| Solo (1 device) | S$6.75 / S$67.50 | monthly / annual | Video recording for one device; smart alerts; up to 180 days playback |
| Multi / Home Standard | S$13.50 / S$135.00 | monthly / annual | Video for all devices at one location; smart alerts; extended warranty |
| AI Pro (Premium tier) | S$27.00 / S$270.00 | monthly / annual | Multi features plus AI video descriptions, familiar faces, 24/7 professional monitoring |
| 24/7 Recording Add‑on | S$4.00 | monthly | Continuous recording on eligible cameras (per camera) |
Pricing notes
These are estimated conversions from USD at ~USD 1 = SGD 1.35; no official Singapore pricing was publicly listed as of Feb 21, 2026.
Actual local pricing and taxes may differ; always confirm prices on Ring’s official plans page.
Your consumer rights in Singapore
Relevant law
Singapore’s Consumer Protection (Fair Trading) Act gives consumers remedies for defective goods and protects against unfair contract terms.
Local law can provide rights even where a provider’s policy offers none.
Practical recourse
- If you believe Ring’s policy conflicts with Singapore law (for refunds or unfair terms), you can raise the issue with Ring and, if unresolved, seek advice from local consumer authorities or legal counsel.
- Keep records of purchases, communications and dates to support any claim under local law.
Customer experiences
Positive/neutral
No user review data for Ring in Singapore was found on major review aggregators at the time of verification.
Many users value Ring hardware and cloud recording features when subscriptions work as expected.
Negative issues reported
- Reports on Reddit include unexpected plan cancellations due to payment issues and users saying they received little or no notice.
- Users have complained about customer service tone and inability to retain legacy pricing when resubscribing.
- Policy changes (effective Nov 6, 2025) removing mid‑cycle partial refunds were noted by users as a concern.
Documentation checklist
Before contacting support
- Account email and login details (do not share passwords).
- Order number or proof of purchase for subscriptions or hardware.
- Device serial number(s) if the issue concerns a particular unit.
For disputes or refunds
- Payment records (card statement, invoice, subscription receipts).
- Copies of support chats/emails and dates of any notices received.
- Clear description of the requested remedy (refund, cancellation confirmation, data deletion).
Common mistakes
Assuming cancellation is instant
Many users expect features to stop immediately after cancelling; Ring keeps the subscription active until the paid period ends.
Example: cancelling mid‑month usually does not trigger a pro‑rated refund under Ring’s terms.
Using the wrong cancellation route
If you subscribed via the App Store or Google Play, cancelling in your Ring web account may not stop store‑billed renewals.
Example: users forget to cancel through the store and are charged again despite cancelling in Ring’s web settings.
Comparative recap
At-a-glance comparison
| Plan | Price (SGD estimate) | = period | Best for |
|---|---|---|---|
| Solo (1 device) | S$6.75 / S$67.50 | monthly / annual | Single camera or doorbell users who want basic cloud recording |
| Multi / Home Standard | S$13.50 / S$135.00 | monthly / annual | Households with multiple devices at one location |
| AI Pro (Premium) | S$27.00 / S$270.00 | monthly / annual | Users wanting AI features and professional monitoring |
| 24/7 Recording Add‑on | S$4.00 | monthly | Continuous recording for eligible cameras (per camera) |
Quick takeaway
Choose Solo for a single device, Multi for whole‑home coverage, and AI Pro if you need advanced AI and monitoring features.
Verify billing source (Ring site vs app store) before cancelling to avoid unexpected renewals.
After cancelling
Confirm cancellation and keep records
- Save the cancellation confirmation screen or email from your Ring account.
- Monitor the billing statement to ensure no further charges after the paid period ends.
Useful links
- How to cancel a Ring Protect subscription (Ring Support)
- Ring plans (estimates and features)
- Ring terms (includes refund and service terms)
Address
Postal address for written notices
Ring, Exning Rd 341, CB8 0AT Newmarket, United Kingdom
Final note
If you need formal dispute assistance in Singapore, keep your documentation and consider contacting local consumer protection authorities for guidance under the Consumer Protection (Fair Trading) Act.