Cancellation Shaves2U: Easy Method

What is Shaves2U

Service overview

Shaves2U (also branded Shave.sg) is a subscription-based service that delivers razors, blades and grooming products to customers. The service offers trial kits and refill plans designed for recurring deliveries.

How it operates

Subscriptions typically include a trial option and configurable refill plans with choices of blade types and delivery intervals. Public materials focus on convenience and customisable refills rather than detailed cancellation steps.

How to cancel Shaves2U

Key context before you start

There is no explicit, publicly documented cancellation policy for App Store, Google Play or Web subscriptions for Shaves2U in Singapore. Users have reported difficulties with recurring billing.

Because official guidance is limited, follow checks and steps below and keep evidence of actions you take.

Step-by-step cancellation steps

• Check App Store / Google Play subscriptions: If you subscribed via Apple or Google, open your device subscriptions and cancel from there.
• Check your Shaves2U account: If you created an account on Shave.sg, sign in and look for subscription or order settings to cancel.
• Contact Shaves2U support: Use the contact options on their official site and quote your order/subscription details. See refund/return page for contact direction: Shave.sg Return & Refund Policy.
• Confirm cancellation in writing: Request a confirmation email or screenshot from support that auto-renewal is stopped.
• Monitor your card: Watch bank/credit card statements for one or two billing cycles after cancellation to ensure no further charges.
• Use card/payment controls: If unrecognised recurring charges continue, consider contacting your card issuer to block further payments or dispute charges.

What happens when you cancel

Access and deliveries

Cancellation typically stops future auto-renewals and deliveries, but due to limited documentation you should verify whether an already-processed shipment will still be sent.

Ask support whether any paid-but-unshipped orders will be fulfilled or refunded.

Data and billing

After cancellation, your account data may remain on Shave.sg systems; request confirmation if you want your account or payment details removed.

Keep copies of confirmation emails and transaction records for any disputes with your bank or card issuer.

Will I get a refund?

General refund policy

Shaves2U / Shave.sg states that change-of-mind refunds are not offered; the policy explicitly says "Change of Mind Returns and Refunds - Not applicable".

See the official policy here: Shave.sg Return & Refund Policy.

Exceptions and faulty items

• Faulty or mis-described items: The company offers replacement for faulty or wrongly described goods.
• Contact support if you believe you have a legitimate fault claim; provide photos and order details.
• No statutory 14‑day cooling-off refund is advertised by the company for online purchases.

Shaves2U plans and pricing

Available plans (historical)

The following pricing data is drawn from publicly available historical information and may not reflect current Singapore pricing.

Only the listed plans and prices below are included.

Your consumer rights in Singapore

Important notices

Shave.sg’s public policy does not advertise a statutory 14‑day cooling-off right for distance sales; do not assume such a right applies when dealing with this merchant.

If you require confirmation, request the merchant’s specific terms in writing before purchasing.

Faulty goods and disputes

• Faulty or mis-described products: Company policy provides replacement for faulty items; keep evidence and contact support promptly.
• Payment disputes: If you are charged unexpectedly, contact your card issuer to dispute unauthorised recurring payments.
• Monitor billing: Because of reported unexpected recurring charges, actively review statements after subscribing.

Customer experiences

Positive feedback

Some reviewers find the subscription model convenient, customisable and cost‑effective for regular refills.

Trial kits and curated packages received praise in parts of the blog coverage.

Negative feedback

• Aggregated review summaries show ~29% negative ratings (e.g., "Terrible" or "Poor" responses).
• Forum reports document unexpected recurring credit card charges and unclear auto‑billing beyond the trial kit. See a user forum discussion: Lowyat forum thread.

Documentation checklist

What to gather before contacting support

• Order number(s) and subscription ID (if available).
• Payment method and last four digits of the card used.
• Dates of subscription start, renewal dates, and any charge timestamps.
• Screenshots of account pages, subscription screens, and transaction entries.

What to request from support

• Written confirmation of cancellation and the effective date.
• Confirmation whether any refunds or replacements will be issued.
• An explanation of future billing, including whether any outstanding orders remain.

Common mistakes

Assuming cancellation is automatic

Example: Users sometimes assume unsubscribing from emails cancels the subscription - this does not stop billing. Always cancel subscriptions in the app store or account settings and get written confirmation.

Failing to monitor statements

Example: Not checking bank statements for a billing cycle after cancellation can delay recognising failed cancellations or additional charges.

If charges continue, escalate with screenshots and dispute via your card issuer.

Comparative recap

Quick plan comparison

The table below summarises the two historically documented plans and key differences for easy comparison.

After cancelling

Confirm and monitor

Keep the cancellation confirmation and monitor your card or bank account for at least one billing cycle. Save all correspondence for any future disputes.

Helpful resources and links

• Shave.sg Return & Refund Policy: https://shave.sg/pages/return-and-refund-policy
• User discussion about billing experiences: https://forum.lowyat.net/topic/4698223/all
• Independent blog review (historical overview): https://www.borakkita.com/2018/10/shaves2u-take-perfect-shave-home-with.html

Address

Registered location

Company address on record (previous) for Shaves2U Pte. Ltd.:

2 Pereira Road #07‑01 2CONNECTT@TS Singapore 368024

Notes about company status

Public notes indicate company status changes have occurred; if you encounter non-responsive support, retain documentation and consider payment disputes or consumer complaint channels.