Cancellation Myrepublic: Easy Method

What is Myrepublic

Overview

MyRepublic is a Singapore-based internet service provider offering residential and mobile broadband, fixed fibre plans and eSIM services.

The company focuses on high-speed plans and competitive pricing for home and mobile customers.

Core services

Services include fibre broadband (multi-Gbps options), mobile 5G/4G plans, device bundles and MyRepublic Everywhere eSIM offerings.

Contracts vary by plan; some broadband offers carry 24-month terms while many mobile plans are no-contract.

How to cancel Myrepublic

Cancel App Store (iOS) subscriptions

• Open your iPhone/iPad Settings → Apple ID → Subscriptions and cancel MyRepublic there.
• Subscriptions bought via the App Store must be turned off in Apple’s subscription settings; MyRepublic cannot cancel App Store purchases for you.

Cancel Google Play (Android) subscriptions

• Open the Google Play Store → Subscriptions → Manage → Cancel subscription for MyRepublic.
• Uninstalling the app does not cancel a Play Store subscription; you must cancel inside Google Play.

Cancel broadband or other services via MyRepublic support

• Contact MyRepublic Customer Support (live chat or support channels on the site) to request termination for broadband and fixed services.
• Provide at least 7 days' notice before your billing cycle for standard broadband terminations; contract termination fees may apply if inside a lock-in period.

Cancel MyRepublic Everywhere eSIM

• You may cancel via the MyRepublic Everywhere App (Contact Us) within 30 days of purchase only if the eSIM has not been activated.
• There is no cancellation or refund once the eSIM has been activated.

Cancel a mobile line

• Inform MyRepublic at least 3 working days in advance to terminate a mobile line.
• Your final invoice will include the full month’s subscription plus any outstanding charges.

What happens when you cancel

Service access and billing

Cancelling stops future auto-renewal but services typically remain active until the end of your paid billing period.

Your final bill may include the full month’s subscription and any usage or outstanding charges.

Equipment return and charges

For broadband, you must return ONT, power adapter, fibre patch cord and LAN equipment in good working condition (fair wear and tear excepted).

Failure to return equipment or returning damaged items may result in replacement or recovery charges on your final invoice.

Contract and termination fees

If you cancel within a contract term (eg. 24-month broadband), termination or early termination fees may apply as specified in your agreement.

Out-of-contract plans generally require the stated notice period (for broadband, typically 7 days) and no early termination fee.

Will I get a refund?

General order and eSIM refunds

• All orders are ordinarily final; refunds are at MyRepublic’s discretion and, if granted, are processed to the original payment method minus a 10% service fee.
• Customer bears any bank or payment provider charges applied to the refund.

Device-specific refunds

• Under Singapore’s Consumer Protection (Fair Trading) Act you may request a refund or exchange for faulty or unsatisfactory devices within 7 business days of delivery.
• Approval usually requires return of the device in original condition; delivery charges are typically excluded.

Broadband / service remedies

Per MyRepublic’s general terms, if a service is “not as described” the primary remedy is to discontinue use; automatic refunds are not guaranteed.

Always raise service issues with MyRepublic support to document problems before seeking refund or dispute resolution.

Myrepublic plans and pricing

Pricing table

Notes

Prices and promotions may change; verify the latest offers on MyRepublic’s site or comparison pages before signing up.

Contract terms (eg. 24‑month lock‑in) affect early termination obligations and fees.

Your consumer rights in Singapore

Device refunds under local law

• Under the Consumer Protection (Fair Trading) Act you may request a refund or exchange for devices of unsatisfactory quality within 7 business days of delivery.
• Return the device in original condition and keep proof of purchase and delivery to support your claim.

Service remedies and cooling-off

• MyRepublic’s terms state that if a service is “not as described,” you may discontinue use; automatic refunds are not guaranteed.
• For MyRepublic Everywhere eSIM there is a 30‑day cancellation window pre‑activation only; no cancellation after activation.

Contract cancellation and notice

• Broadband cancellations may trigger termination fees if done within a contract period.
• Out‑of‑contract broadband generally requires at least 7 days’ notice; mobile line termination normally needs 3 working days’ notice.

Customer experiences

Positive feedback

Users have praised MyRepublic for high‑speed, stable plans such as 3 Gbps and responsive performance under good conditions.

Some reviewers specifically highlighted speedy connections and satisfactory speeds on higher‑tier plans.

Negative feedback

Other customers report issues with customer service responsiveness, billing disputes and occasional reliability problems.

Reviews include both praise for speed and complaints about support and billing; experiences can vary by plan and location.

Documentation checklist

What to prepare before contacting support

• Account number, full name on account, and registered email or phone number.
• Proof of identity (if requested) and billing address details.

Equipment and final paperwork

• List of equipment to return (ONT, power adapter, fibre patch cord, LAN equipment) and condition notes.
• Save screenshots or transcripts of chat requests and final invoices for your records.

Common mistakes

Assuming uninstall cancels subscription

Uninstalling the MyRepublic app does not cancel an App Store or Google Play subscription; you must cancel through the app store's subscription settings.

Missing notice windows or activation rules

Failing to provide the required notice (eg. 7 days for broadband or 3 working days for mobile) can result in extra billing cycles.

Attempting to cancel an Everywhere eSIM after activation will generally be rejected - cancel within 30 days before activation only.

Comparative recap

Quick comparison table

Key takeaway

Use the correct cancellation channel for your purchase (platform vs MyRepublic support) and allow the specified notice periods to avoid extra charges.

Document all communications and prepare to return required equipment to prevent recovery fees.

After cancelling

Where to check offers and support

Confirm final billing, equipment return instructions and next steps on MyRepublic’s website and promotions pages.

Useful official links:

• MyRepublic Singapore - Broadband promotions
• MyRepublic Singapore - 5G / Mobile
• Comparison: MyRepublic plans on MobilePlans.sg

Disputes and next steps

If you have unresolved billing or service disputes, keep all chat transcripts, invoices and return receipts as evidence for escalation.

Consider contacting the relevant consumer protection bodies if necessary after exhausting MyRepublic’s internal channels.

Address

Official website

MyRepublic Singapore website: https://myrepublic.net/sg/broadband-promotions

Support note

For cancellations and support use the live chat or contact forms on MyRepublic’s site linked above; the company’s public site is the primary route for accounts and termination requests.