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Cancel TELENOR
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Telenor service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Telenor: Easy Method
What is Telenor
Company overview
Telenor is an international telecommunications company that offers mobile voice, data and roaming services through subscription plans and companion apps.
Presence in Singapore
Telenor operates in multiple markets and lists a corporate presence in Singapore, but publicly available Help Center and terms specific to Telenor Singapore (My Telenor app) are not found.
How to cancel Telenor
Cancel via Apple (iOS) - general guidance
- Open iPhone Settings → tap your Apple ID → Subscriptions → find the Telenor/My Telenor subscription → Cancel.
- Do not assume deleting or logging out of the app cancels the subscription; you must cancel through Apple subscriptions.
Cancel via Google Play (Android) - general guidance
- Open Google Play Store → Menu → Subscriptions, or check Google Play orders → locate the subscription → Cancel.
- Google Play may show short auto-cancel windows for new purchases, but cancellations must be completed in Play if purchased there.
Cancel via Telenor app or web (if available)
- No Singapore‑specific app/web cancellation instructions were found in public terms; if an in‑app cancel option exists, follow the app’s subscription management screens.
- If unsure, contact Telenor customer support and provide purchase details; expect a case‑by‑case response.
What happens when you cancel
Access after cancellation
Access typically continues until the current paid period ends when you cancel an auto‑renewing subscription via Apple or Google Play.
Renewal and billing
Auto‑renewal will stop for the next billing cycle after cancellation, but charges already processed for the current period generally remain valid.
Data and roaming usage
Any data or roaming allowance tied to the active period usually remains usable until the paid period expires. Confirm specifics with Telenor or your purchase platform.
Will I get a refund?
Official Telenor Singapore policy status
No explicit refund policy or a 14‑day cooling‑off right for Telenor Singapore was found in the publicly available terms examined.
Telenor’s publicly available terms for Norway reference a right of cancellation but do not clarify refund mechanics for Singapore users. See Telenor Norway terms for reference: Telenor Norway - Mitt Telenor terms.
App store and Play Store refunds
- Apple and Google have their own limited refund windows and policies; short automatic cancellation windows can apply on Google Play.
- Refunds beyond the platform windows are typically subject to developer (Telenor) discretion and must be requested through the platform or the developer.
- For guidance on Google Play refunds, see Google Play support guidance such as this FAQ example: Google Play FAQ (example).
Telenor plans and pricing
Pricing overview
The following plan and price details are taken from verified data provided (prices shown in Pakistani Rupees).
Notes on currency
Prices are listed in Rs. (Pakistani Rupees). Exact Singapore Dollar (SGD) pricing is not provided by Telenor official sources.
| Plan | Price (Rs.) | Period | Features |
|---|---|---|---|
| Mini Data Bundle - Thailand/Malaysia/Turkey/Singapore | Rs. 399 | 30 days | 100 MB data for roaming in Singapore (also valid in Thailand, Malaysia, Turkey) |
| Mega Data Bundle - Thailand/Malaysia/Turkey/Singapore | Rs. 1,499 | 30 days | 1 GB data for roaming in Singapore (also valid in Thailand, Malaysia, Turkey) |
Your consumer rights in Singapore
Cooling-off and statutory rights
No specific 14‑day statutory cooling‑off or refund right for Telenor Singapore was found in publicly accessible Telenor terms reviewed.
Subscription cancellation mechanics
- Uninstalling the mobile app does not cancel a subscription; cancellation must be done through the purchase platform (App Store / Google Play) or via the service if a direct option exists.
- If you believe a charge is incorrect, contact the platform (Apple/Google) first and Telenor customer support second, keeping records of your requests.
Contacting support
If cancellation or refund outcomes are needed, be prepared to escalate with the platform or Telenor customer service and supply order IDs and dates.
Customer experiences
Singapore user reviews
No indexed or published user reviews specifically for Telenor Singapore were found on major review aggregators in the verified data set.
Experiences from other markets
Telenor Norway shows a number of negative reviews citing outages, slow support response and billing issues; these relate to Norway and are included for context: Telenor Norway - Trustpilot.
Documentation checklist
What to gather before contacting support
- Account username, phone number or email tied to the subscription.
- Order receipt from Apple or Google Play (purchase date, order ID).
- Screenshots of active subscription in the App Store / Google Play or in‑app subscription screen.
Additional supporting material
- Dates and times of attempted cancellations and any confirmation messages.
- Payment method details (last four digits), and any error messages received.
Common mistakes
Assuming uninstall equals cancel
Many users mistakenly uninstall the app expecting the subscription to stop. This does not cancel App Store or Google Play subscriptions.
Contacting the wrong support channel
Users often contact Telenor customer service when the purchase was processed by Apple or Google; the platform may need to handle refunds or subscription cancellations directly.
Comparative recap
Quick comparison of cancellation routes
The table below summarises how cancellations and refunds typically compare across platforms and the app/web route based on available public guidance.
Key takeaway
Use the platform where you purchased the subscription (Apple/Google) for cancellations and initial refund requests; contact Telenor customer support for additional help or developer‑side refund reviews.
| Aspect | Apple (iOS) | Google Play (Android) | Telenor (app / web) |
|---|---|---|---|
| How to cancel | Subscriptions in iPhone Settings → Apple ID → Subscriptions | Google Play → Subscriptions or Orders | If present, use in‑app subscription management or contact support |
| Refund likelihood | Subject to Apple policy; developer may assist | Subject to Google policy; short auto‑cancel windows may apply | No clear public refund guarantee; handled case‑by‑case |
| Where to request refund | Apple first, then developer if needed | Google Play first, then developer if needed | Contact Telenor support with order details |
| Common issues | Assuming app uninstall cancels subscription | Missing Google Play order ID or short auto‑cancel misunderstandings | No Singapore‑specific public guidance; expect case‑by‑case handling |
After cancelling
What to expect immediately
- Confirmation from Apple or Google that auto‑renewal has been cancelled (check email or subscription screen).
- Access typically continues until the end of the current paid period.
Where to get more help
- For developer refund enquiries or app terms, check Telenor terms (example Norway terms): Telenor Norway - Mitt Telenor terms.
- For Google Play purchase/refund guidance see this example FAQ: Google Play FAQ (example).
Address
Telenor Asia corporate address (Singapore)
1 Wallich Street, #28-01 Guoco Tower, Singapore 078881
Notes about contacting by post
Postal correspondence may take longer to receive a reply. Include clear contact details, a copy of the purchase receipt and a concise request.