Cancellation Truecaller: Easy Method

What is Truecaller

Overview

Truecaller is a mobile app that identifies unknown callers, blocks spam calls and messages, and lets users search for contact details. It operates on a freemium model with optional paid plans for extra features.

Core features

Core features include caller ID, spam filtering, call blocking and premium options such as ad removal and verified badges. The service synchronises some contact and call metadata with its databases to provide identification.

How to cancel Truecaller

Android (Google Play)

• Open Google Play Store on your Android device.
• Tap your profile icon, go to Payments & subscriptions → Subscriptions.
• Select Truecaller and tap Cancel subscription.
• Note: Deleting the app does not cancel the subscription; cancel at least 24 hours before renewal.

Source: Truecaller support (Android)

iOS (Apple App Store)

• Open Settings on your iPhone, tap your Apple ID at the top, then Subscriptions.
• Select Truecaller and choose Cancel subscription.
• Note: Removing the app does not cancel the subscription; cancel at least 24 hours before renewal.

Source: Postclic instructions

Web / Account

• Deactivate your Truecaller account via the Truecaller Privacy Center or contact support to request deactivation.
• Important: Deactivating the account does not cancel subscriptions charged through app stores.
• To stop billing, cancel through the store (Google Play or Apple App Store) used to purchase the subscription.

Source: Postclic instructions

What happens when you cancel

Access and feature changes

When you cancel, you typically retain paid features until the end of the current paid period. Access to Premium features ends once the paid period expires.

Renewal and data

Canceling prevents future renewals but does not automatically delete your Truecaller account or data. To remove your profile and data, follow deactivation steps in the Privacy Center or contact support.

• Cancel subscription via the store to stop renewals.
• Deactivate account separately if you want your profile removed.

Will I get a refund?

General policy

Truecaller states that fees are generally non-refundable, except where required by law. Users who start service immediately usually waive a statutory withdrawal right.

See the Truecaller Terms of Service for the official statement on refunds and fees.

Source: Truecaller Terms of Service

Exceptions and special cases

• Cancelling during a free trial typically prevents the first charge; no refunds after service has begun or renewals occur.
• No refunds are generally allowed for Gold plans, prepaid/one‑time purchases, or upgrades after trial.
• If Truecaller terminates service without cause, you may request a refund of unused prepaid fees within 14 days with receipt and payment details.

Sources: Truecaller Terms of Service; company help summaries and support pages.

Truecaller plans and pricing

Pricing overview

The following prices are derived from the iOS App Store listing for Singapore as provided in verified data. Regional pricing and exchange rates may change values.

Plans (SGD)

Official premium plan page: Truecaller Premium

Your consumer rights in Singapore

Statutory protections

Consumers in Singapore retain rights under the Consumer Protection (Fair Trading) Act (CPFTA), including remedies for goods or services that are defective or not as described.

Dispute and remedies

• Truecaller's waiver of withdrawal by immediate service commencement may not override CPFTA remedies in all cases.
• If billing or refund issues are unresolved, consumers may dispute charges with the App Store or Google Play seller and pursue mediation through local consumer bodies like CASE.

Customer experiences

Positive feedback

Many users praise Truecaller for an easy-to-use interface, effective call blocking and reliable caller identification. Some reviewers report improvements over time in spam detection.

Common complaints

Frequent negative reports include difficulty unsubscribing, lack of refunds, slow or poor customer support response, and occasional spam calls still getting through.

• Some users report unwanted redirects or ad-like behaviour and incorrect spam labelling.
• There are complaints about auto-renewals or unexpected subscription changes by some users.

Documentation checklist

Before cancelling

• Account email or phone number associated with Truecaller.
• Device platform used to purchase (Google Play or Apple ID).
• Subscription name shown in the store (Truecaller Premium/Gold/AdFree).

For refunds or disputes

• Receipt or order confirmation from Apple App Store or Google Play.
• Screenshots of subscription listings and renewal dates.
• Payment method details and any correspondence with Truecaller support.

Common mistakes

Deleting the app instead of cancelling

Many users uninstall the Truecaller app assuming this stops billing. App deletion does not cancel subscriptions charged through app stores.

Always cancel the subscription inside Google Play or Apple Subscriptions before uninstalling.

Missing the cancellation window or cancelling the wrong store

Failing to cancel at least 24 hours (≥24 h) before renewal can lead to an unwanted charge. Cancelling in the wrong store (e.g., Apple instead of Google) will not stop billing.

Confirm which store charged you and cancel there; keep proof of cancellation.

Comparative recap

At a glance

The table below summarises key aspects - ease of cancellation, refund likelihood, price range and support - based on verified data and common user reports.

Quick comparison table

After cancelling

What to expect

After you cancel via the appropriate store, your paid features will remain active until the paid period ends. No further renewals should occur after that period.

Helpful links

• How to cancel on Android: Truecaller support (Android)
• General cancellation guide: Postclic - Cancel Truecaller
• Terms & refund policy: Truecaller Terms of Service
• Premium plans overview: Truecaller Premium

Address

Registered office

TRUECALLER SOFTWARE SINGAPORE PTE. LTD.

9 Raffles Place #26‑01 Republic Plaza Singapore 048619

Notes

This address is the registered office for the Singapore entity operating Truecaller services as per company records. For account and subscription actions, use the in-app or store processes described above.