Cancellation Zedge: Easy Method

What is Zedge

Overview

Zedge is a mobile app and web service for personalising phones with ringtones, wallpapers, notification sounds and other digital content.

The service offers free and premium items, in-app credits, and an optional Zedge+ subscription for an ad-free experience.

Offerings

Content types include ringtones, wallpapers, notification tones and some print-on-demand physical products tied to designs.

Some items are free while others require credits or a Zedge+ subscription to access premium content.

How to cancel Zedge

iOS (App Store)

• Open Settings on your iPhone or iPad.
• Tap your Apple ID name, then Subscriptions, find Zedge and choose Cancel.
• Subscription remains active until the end of the current billing cycle.

For the app listing, see the Zedge page on the Singapore App Store: Zedge on the App Store.

Android (Google Play)

• Open the Google Play Store app and tap Menu > Subscriptions.
• Select Zedge, then Cancel subscription and follow the prompts.
• The subscription remains active until the end of the paid period.

For a step summary, see a cancellation guide: Postclic - Cancel Zedge.

Web / Direct via Zedge account

• Sign in to your Zedge account on the web.
• Go to account or billing/subscription settings and cancel the subscription there.
• Alternatively, deleting the account may stop future charges but confirm active subscriptions first.

Web cancellation steps are summarised here: Postclic - Cancel Zedge.

What happens when you cancel

Access after cancellation

When you cancel, you typically keep access to Zedge+ until the end of the current billing cycle.

After the billing period ends, premium features and ad-free access are removed unless you re-subscribe.

Billing and data

Recurring charges stop after cancellation; you will not receive further renewals following the final paid period.

Your account, uploads and purchase history may remain on Zedge unless you delete the account; deletion does not guarantee refunds.

Will I get a refund?

Virtual currency and single purchases

• In-app credits and virtual currency are generally final sale, non-refundable and non-transferable even if unused or expired.
• Do not assume credits can be returned after purchase; keep receipts and screenshots if disputing a charge.

Subscriptions, physical orders and exceptions

• There is no general Zedge refund policy for subscriptions; refunds may depend on platform rules (Apple/Google) or statutory rights.
• Print-on-demand physical orders are usually refundable only for wrong or damaged items and must be reported promptly.
• For examples of how to seek cancellation or returns, see: Postclic - Cancel Zedge.

Zedge plans and pricing

Pricing table

Notes on pricing

Prices shown reflect Singapore listings and may differ slightly between iOS and Android platforms or change over time.

Check your device’s app store for the exact price at the time of purchase.

Your consumer rights in Singapore

Lemon Law scope

Singapore’s Lemon Law applies only to physical goods and does not cover digital content, virtual items or services.

See a local explanation of the law here: AsiaOne - Lemon Law guide.

Refund rights for digital purchases

Because the Lemon Law does not apply, Singapore consumers generally do not have statutory rights to refunds for digital content or credits purchased through Zedge.

You may still request refunds via the platform (Apple/Google) or dispute a charge with your payment provider in exceptional cases.

Customer experiences

Positive feedback

• Users praise the large variety of ringtones, wallpapers and customization choices available in the app.
• Some users value quick access to many free items and the range of premium content for credits.

Negative feedback

• Common complaints include excessive ads, high micro-transaction costs and missing or removed content.
• Many users report difficulties with customer support, account suspensions or issues accessing purchased content; see user reviews: Trustpilot - Zedge reviews.

Documentation checklist

Before contacting support

• Order receipt or App Store/Google Play purchase history entry.
• Account email/username and date of purchase.
• Transaction ID or order number where available.

Useful supporting items

• Screenshots of the purchase confirmation, subscription page, or billing entry.
• Any error messages, and screenshots showing missing or revoked content.

Common mistakes

Typical user errors

Many users assume deleting the app or account cancels a subscription - it does not stop App Store or Google Play recurring charges.

Always cancel the subscription through the platform where you originally purchased (Apple ID or Google Play).

How these mistakes cause issues

Another common mistake is expecting refunds for credits or digital items; credits are generally non-refundable.

Failing to keep receipts and transaction IDs makes disputing charges harder with stores or payment providers.

Comparative recap

Quick comparison table

Recommendation

Cancel via the original purchase platform to ensure recurring billing is stopped and keep documentation of the cancellation.

If you need a refund, contact the app store first, then Zedge support if the purchase was direct.

After cancelling

Check your billing

• Confirm there are no further charges on your bank or card statement after the final paid period.
• Keep the cancellation confirmation and any email receipts for at least 90 days.

Need further help or want to read experiences?

• Step-by-step cancellation guidance: Postclic - Cancel Zedge.
• Check user reviews and common complaints: Trustpilot - Zedge reviews.
• For the App Store listing and purchase details: Zedge on the App Store.

Address

Corporate address

Zedge, Inc., 1178 Broadway, 3rd Floor, Suite #1450, New York, NY 10001, United States.

Legal note

This address is the company’s corporate mailing address and is provided for reference only; cancellation must be done via the app stores or your Zedge account as described above.