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Cancel ARTLIST
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I hereby notify you of my decision to terminate the contract relating to the Artlist service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Artlist: Easy Method
What is Artlist
Service overview
Artlist is a subscription-based library of royalty-free music, sound effects, footage, templates and AI tools for creators. It provides licensing for use in videos and commercial projects under its terms.
Who uses it
Creators, video editors, marketers and agencies use Artlist to source tracks, SFX, stock footage and AI assets for online and commercial work. Subscriptions are billed periodically.
How to cancel Artlist
Cancel on the web
- Sign in to your Artlist account and go to Plan & Billings → Payments → Cancel renewal.
- Follow the prompts to confirm cancellation; once canceled the subscription will not renew. (Source: Postclic summary)
- For a step-by-step third‑party guide see Postclic: Cancel Artlist.
Cancel via App Store or Google Play
- If you subscribed through Apple App Store, cancel using your Apple ID subscriptions settings (not Artlist’s website).
- If you subscribed through Google Play, cancel from Google Play subscriptions settings.
- Artlist does not provide a separate cancellation flow for App Store / Google Play subscriptions on its site. (Source: Postclic)
What happens when you cancel
Access after cancellation
After cancelling, your subscription stops future renewals but remains active until the end of the current billing period. You keep access to subscribed content for that period.
Billing and account data
Cancelling prevents automatic renewal; past payments remain charged for completed billing periods. Account details and license records are typically retained per service policies.
Will I get a refund?
Artlist refund policy (standard)
- Refunds are offered only if you cancel within 14 calendar days from purchase or renewal and you have not downloaded, generated, used assets, or exported videos during that period.
- If you downloaded or otherwise used assets within the 14 days, refund eligibility is lost under Artlist’s stated policy. (Source: Artlist Terms of Use / Help Center summary)
Exceptions and statutory rights
- If consumer protection laws in your jurisdiction (including Singapore) provide broader rights (for example, a cooling-off or prorated refund), those rights may apply; Artlist instructs contacting support for such cases.
- Document and raise any applicable statutory claims promptly with Artlist customer support for review and escalation. (Source: Artlist Terms of Use statutory clause)
Artlist plans and pricing
Pricing table
| Plan | Price (approx) | Period | Features |
|---|---|---|---|
| Music & SFX Social (annual) | ≈ S$13.50/month | Monthly (billed annually) | Music and SFX; 1 channel per social platform |
| Music & SFX Social (monthly) | ≈ S$20.25/month | Monthly (billed monthly) | Music and SFX; 1 channel per social platform |
| Music & SFX Pro (music only) | ≈ S$22.40/month | Monthly (billed annually) | Music only; pro commercial use across multiple platforms |
| Music & SFX Pro (music & SFX) | ≈ S$33.60/month | Monthly (billed annually) | Music and SFX; pro commercial use across multiple platforms |
| AI Voiceover | ≈ S$16.20/month | Monthly (billed annually) | AI voice generation (~1 hour), basic AI images |
| AI Suite (40K credits, annual) | ≈ S$40.50/month | Monthly (billed annually) | 40K AI credits for images/video/voice |
| AI Suite (40K credits, monthly) | ≈ S$54/month | Monthly (billed monthly) | 40K AI credits for images/video/voice |
| AI Suite (up to 120K credits) | ≈ S$108/month | Monthly (billed monthly) | Up to 120K AI credits for images/video/voice |
| Footage & Templates | ≈ S$43.20/month | Monthly (billed annually) | Stock footage up to 8K, video templates, LUTs |
| Artlist Max | ≈ S$54/month | Monthly (billed annually) | Everything: music, SFX, footage, templates, AI tools, plugins |
Conversion note
Prices above are approximate conversions from USD to SGD using an estimated exchange rate (~1 USD ≈ S$1.35).
Local currency pricing and final billed amounts may vary; always confirm at checkout.
Your consumer rights in Singapore
General guidance
Artlist’s stated refund policy is conditional and limited; Singapore consumers should compare that policy with local consumer protection rules.
Practical steps
- If you believe statutory rights apply, contact Artlist support and explain the legal basis for your request.
- Keep records of purchase, correspondence and any downloads or lack thereof to support a claim.
Customer experiences
Positive experiences
Some users report quick, smooth refunds when contacting support after accidental purchases, with one Trustpilot reviewer noting a refund within two days. (Source: Trustpilot)
Negative experiences
- Multiple Trustpilot reviews describe slow or chatbot-only customer service and difficulty obtaining refunds.
- Reddit posts mention opaque auto-renewals, confusing pricing and refunds denied when any asset was generated or downloaded. (Sources: Trustpilot; Reddit)
Documentation checklist
Required items for a refund or dispute
- Account email and username used for the subscription.
- Order number, purchase or renewal date, and payment receipt.
- Statement confirming you did not download/generate/use assets (if claiming a 14-day refund).
Helpful extras
- Screenshots of subscription status, billing page and any cancellation confirmations.
- Copies of correspondence with Artlist support and timestamps of messages.
Common mistakes
Cancelling in the wrong place
Many users assume cancelling on the Artlist site cancels App Store or Google Play subscriptions; those must be cancelled in the respective store settings.
Expecting automatic refunds
Assuming cancellation automatically triggers a refund is a common error. Refunds are conditional under Artlist’s policy and often denied if any asset was used.
Comparative recap
Quick comparison table
| Action | How to cancel | Refund possibility | Notes |
|---|---|---|---|
| Web subscription | Account → Plan & Billings → Payments → Cancel renewal | Possible if within 14 days and no assets used | Subscription remains active until billing period end; see Postclic guide |
| Apple / Google Play subscription | Cancel in Apple ID subscriptions or Google Play subscriptions | Possible if within 14 days and no assets used (policy applies) | Artlist cannot cancel these for you via its website; manage in store settings |
Key takeaways
- Cancel before renewal but expect access until billing period ends.
- Refunds are strictly conditional; preserve documentation and avoid asset use if seeking a refund.
After cancelling
Check your account
Confirm the cancellation status in your Artlist account and save any cancellation confirmation or screenshots for your records.
Further steps and support
- If you need a refund or dispute a charge, contact Artlist support and provide the documentation checklist items.
- For third‑party guides or community reports about cancellations and refunds, see Postclic, user reviews on Trustpilot, and community threads such as Reddit.
Address
Primary postal address
Artlist Ltd, PO Box 84, Afikim 1514800, Israel.
Alternate contact notes
The Luxembourg office is sometimes used in service contexts; official postal communications are commonly directed to the PO Box above.