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Audiomack

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Audiomack Subscription | Postclic
Audiomack
648 Broadway
10012 New York United States
support@audiomack.com
Cancellation of Audiomack contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Audiomack service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Audiomack
648 Broadway
10012 New York , United States
support@audiomack.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Audiomack. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Audiomack: Easy Method

What is Audiomack

Service overview

Audiomack is a music streaming platform for discovering, uploading and sharing tracks, mixtapes and playlists. It offers a free tier with ads and paid options for ad-free listening and premium features.

Key features

Features include playlist creation, offline downloads, artist uploads and discovery tools aimed at upcoming artists. Mobile apps are available for iOS and Android as well as access via the web.

How to cancel Audiomack

On the Web (Audiomack website)

  • Go to profile → Manage Subscriptions → Cancel subscription.
  • Follow the on-screen prompts to confirm cancellation.

On iOS (App Store)

  • Use iOS Settings → Apple ID → Subscriptions → Select Audiomack → Cancel Subscription.
  • Or open the App Store, tap your profile, then Subscriptions and cancel Audiomack there.

On Android (Google Play)

  • Open Google Play Store → Profile → Payments & subscriptions → Subscriptions → Select Audiomack → Cancel Subscription.
  • Confirm cancellation in Google Play and keep a screenshot of confirmation.

What happens when you cancel

Access and playback

When you cancel a recurring Audiomack subscription, access to paid features continues until the end of your current billing cycle. After that date, ad-free and premium features are removed.

Billing, content and account data

Audiomack states it does not provide prorated credits or refunds for partial billing periods purchased via their website. Your account, playlists and uploads typically remain, but offline downloads and premium-only features will no longer be available.

Will I get a refund?

Refunds for web purchases

Web purchases made directly via Audiomack: No refunds or credits for any partial subscription periods. This is Audiomack's stated policy for site-based subscriptions.

Refunds for App Store and Google Play

  • iOS (App Store): Audiomack cannot issue refunds for App Store purchases. Refund requests must go through Apple (for example via Apple Support or Apple's refund tools).
  • Android (Google Play): Refunds are handled under Google Play policies and by Google Play support; Audiomack cannot directly issue Google Play refunds.

Audiomack plans and pricing

Overview

Below are prices listed for the Singapore App Store listing (early 2026). 'Premium Monthly' is the recurring monthly plan; Day and Week passes offer short-term access.

Pricing table

Plan Price Period Features
Premium Monthly S$5.98 Monthly No Ads, equalizer, hifi listening, premium Audiomod presets
Premium Day Pass S$0.48 Daily Ad-free listening for one day
Premium Week Pass S$1.78 Weekly Ad-free listening for one week
PLATINUM S$3.98 Unknown Tier-based in-app upgrade (exact features unspecified)
GOLD S$2.48 Unknown Tier-based in-app upgrade (exact features unspecified)
Artist Support - Orange S$0.98 One-time Optional support/donation to artist

Your consumer rights in Singapore

Statutory rights overview

Local consumer protection laws may grant certain rights, such as remedies for defective services or unfair billing. Audiomack's stated no-refund policy for web purchases does not necessarily override statutory rights under Singapore law.

Recommended actions

  • If bought via the App Store, request refunds through Apple Support or Apple's refund tools and reference local consumer law if applicable.
  • If bought via Google Play, request refunds through Google Play support and follow Google's refund policy.
  • Retain receipts, transaction IDs, platform name, billing dates and screenshots when seeking refunds or disputes.
  • Monitor your bank/card statements for unexpected charges after cancellation and raise disputes promptly with your bank if needed.

Customer experiences

Positive feedback

Users commonly praise the free tier for easy playlist creation, offline downloads and full-track access without subscribing. Audiomack is also noted for promoting upcoming artists and enabling low-barrier uploads.

Common complaints

Reported issues include intrusive or unskippable ads, app instability (crashes, freezes, playback glitches) and problems with unexpected billing or charges continuing after cancellation.

Other complaints note disappearing songs or playlists and limited responsiveness from customer support in some cases.

Documentation checklist

What to save

  • Purchase receipt or App Store / Google Play order ID.
  • Account email, subscription name (e.g., Premium Monthly), and billing dates.
  • Screenshots of subscription screens, cancellation confirmations and bank/card transactions.

How to present your case

  • List the timeline: purchase date, cancellation date, charge dates and amounts.
  • Attach clear screenshots and copy of any confirmation emails when contacting Apple, Google or your payment provider.

Common mistakes

Cancellation errors

Users sometimes assume cancelling the app removes the subscription. Deleting the app does not stop renewals; you must cancel through the platform used to purchase the subscription.

Refund request pitfalls

Requesting a refund from Audiomack for an App Store purchase will usually fail. For App Store or Google Play purchases, submit requests to Apple or Google respectively and keep documentation.

Comparative recap

At a glance

Platform How to cancel Refunds Access after cancel
Web (Audiomack website) Profile → Manage Subscriptions → Cancel subscription No refunds or credits for partial periods (Audiomack policy) Access until end of billing cycle
iOS (App Store) iOS Settings → Apple ID → Subscriptions → Select Audiomack → Cancel Refunds must be requested via Apple; Audiomack cannot issue App Store refunds Access until end of billing cycle
Android (Google Play) Google Play Store → Profile → Payments & subscriptions → Subscriptions → Select Audiomack → Cancel Refunds handled by Google Play policy and support; Audiomack cannot directly issue refunds Access until end of billing cycle

After cancelling

Follow-up steps

  • Keep a cancellation confirmation screenshot or email for your records.
  • Check billing statements for at least one billing cycle to confirm no further charges occur.

Help & links

Refer to Audiomack's terms for service details: Audiomack Terms of Service.

For iOS purchases and App Store details see the Singapore App Store listing: Audiomack on the App Store (SG).

For a step-by-step cancellation walkthrough, a third-party guide is available: How to cancel Audiomack (guide).

Address

Headquarters

Audiomack headquarters (listed): 648 Broadway, New York, NY 10012, United States.

Mailing notes

Use official support channels for account and billing issues. When sending written correspondence, include account email, subscription details and transaction evidence to speed up resolution.

FAQ

To cancel your Audiomack subscription on the web, go to your profile, select Manage Subscriptions, and then click Cancel Subscription. Make sure to keep proof of your cancellation.

Audiomack's policy states that there are no refunds or credits for partial subscription periods. If you cancel, you will retain access until the end of your current billing cycle.

To cancel via the iOS App Store, go to iOS Settings, tap on your Apple ID, select Subscriptions, find Audiomack, and then choose Cancel Subscription. Remember to keep a confirmation of your cancellation.

After cancellation, your account and playlists will remain intact, but you will lose access to offline downloads and premium features once your billing cycle ends.

Yes, to cancel on Android, open the Google Play Store, go to your Profile, select Payments & subscriptions, find Audiomack, and click Cancel Subscription. Keep a screenshot of the confirmation for your records.