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Cancel DISTROKID
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I hereby notify you of my decision to terminate the contract relating to the Distrokid service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Distrokid: Easy Method
What is Distrokid
Service overview
DistroKid is a subscription-based music distribution service that lets artists upload tracks to major streaming stores and services.
It offers tiered annual plans with unlimited uploads and optional extras such as content ID and store maximizers.
How it is typically used
Musicians use DistroKid to publish music to platforms like Spotify and Apple Music and to collect royalties through distribution partners.
Subscriptions can be purchased directly on the web or as in-app purchases via the App Store or Google Play.
How to cancel Distrokid
Cancel via the web (DistroKid account)
- Log in to your DistroKid account.
- Click your profile, then select Account → Manage → Cancel membership.
- This stops auto-renewal; your music remains live until the end of your paid term.
Cancel via mobile platforms
- If you subscribed through the Apple App Store, cancel from your Apple ID Subscriptions section; Apple handles billing and refunds.
- If you subscribed through Google Play, cancel from your Google Play account's subscription settings; Google handles billing and refunds.
What happens when you cancel
Access and availability
When you cancel via the web, auto-renewal is stopped but your releases stay live until the paid period ends.
If you cancel an in-app subscription, the platform’s subscription period usually runs until the end of the paid term.
Data and account status
Cancelling prevents future charges but does not necessarily delete your account or remove historical data immediately.
Optional add-ons or legacy settings may remain active depending on their individual terms and purchase channel.
Will I get a refund?
Web purchases and upgrade refunds
- Refunds for web purchases are not guaranteed and are handled at DistroKid’s discretion.
- Upgrade refunds: within the first 14 days of signup and within the first year, upgrade refunds may include a full refund of the previous plan; afterward refunds may be prorated.
App Store / Google Play purchases
- If you bought the subscription via Apple or Google, refunds and subscription billing are handled by Apple or Google, not DistroKid.
- Use the respective platform’s refund request process for in-app purchases.
Distrokid plans and pricing
Pricing table overview
The table below shows in-app annual plans and pricing as displayed on the Singapore App Store (February 2026).
Additional optional features may be priced separately and are not included below.
| Plan | Price | Period | Features |
|---|---|---|---|
| Musician | S$34.98 | annual | Single artist plan, unlimited uploads, access via mobile app |
| Musician Plus | S$59.98 | annual | Two artists, customizable release date/label name/pricing, daily stats, synced lyrics |
| Ultimate - 5 artists | S$129.98 | annual | Up to 5 artists, all Musician Plus features, advanced management tools |
| Ultimate - 10 artists | S$229.98 | annual | Up to 10 artists, same features as Ultimate - 5 |
| Ultimate - 20 artists | S$399.98 | annual | Up to 20 artists, same features as Ultimate - 5 |
Your consumer rights in Singapore
Cooling-off and refund rights
DistroKid’s policy does not provide a statutory 14-day cooling-off right comparable to EU rules; refund windows are policy-based, not an automatic legal right.
Platform purchases (App Store/Google Play) are governed by Apple or Google’s refund and consumer protection rules, not DistroKid’s web policy.
Practical steps to preserve rights
- Keep receipts, bank statements and screenshots of purchase and cancellation confirmations.
- Note the purchase channel (web vs App Store vs Google Play) when disputing charges or requesting refunds.
- If the charge came from an app store, raise the complaint with Apple or Google first, as they control in-app billing.
Customer experiences
Positive feedback
Many users praise DistroKid for fast uploads, tiered plans, and truly unlimited uploads for songs and releases.
Third‑party review aggregates have shown generally favourable ratings from users noting speed and ease of distribution.
Negative feedback
Common complaints include slow or limited customer support, difficulty resolving payout issues, and delayed ticket responses.
Some users report bugs with cancellation, unexpected auto-renew charges after attempting to cancel, and problems withdrawing royalties.
Documentation checklist
Essential items to save
- Purchase receipt or in-app purchase confirmation.
- Screenshot or confirmation of cancellation and the date/time it was done.
- Bank or card statement entries showing the charge and any unexpected renewals.
- Copies of support tickets, replies, and case numbers if you contact DistroKid.
Why these documents matter
Having these items speeds up disputes with payment platforms or card issuers and helps when contacting DistroKid support.
They are also useful evidence if you escalate a billing dispute with Apple, Google, or your bank.
Common mistakes
Canceling the wrong way
Example: Trying to cancel via the web when the subscription was purchased through the App Store will not stop App Store auto-renewals.
Always check which channel processed the payment before cancelling.
Assuming automatic refunds
Example: Expecting an automatic refund after cancelling immediately; DistroKid’s web refunds are discretionary and platform refunds are handled by Apple/Google.
Keep realistic expectations and follow the documented refund process for the channel used to purchase.
Comparative recap
Quick comparison table
The table below summarises cancellation, refund handling, and effects for the main purchase channels.
Use this as a checklist to determine where to cancel and who to contact for refunds.
| Purchase channel | How to cancel | Refund handled by | Effect on music | Period |
|---|---|---|---|---|
| Web (DistroKid account) | Account → Manage → Cancel membership | DistroKid (discretionary; upgrade windows apply) | Music stays live until end of paid term | annual |
| Apple App Store (in-app) | Cancel via Apple ID Subscriptions | Apple handles refunds and billing | Subscription runs until end of App Store period | annual |
| Google Play (in-app) | Cancel via Google Play Subscriptions | Google handles refunds and billing | Subscription runs until end of Play period | annual |
After cancelling
Steps to monitor after cancellation
Check your bank or card statements for any unexpected renewals in the 1 - 2 billing cycles after cancellation.
Retain all cancellation confirmation emails/screenshots in case you need to dispute charges.
Helpful link
For the App Store version of the DistroKid app, see: DistroKid on the Singapore App Store.
Address
Corporate address
DistroKid LLC
34 3rd Ave #183, New York, NY 10003, United States
Contact notes
DistroKid support is primarily handled through their Help Center and support tickets; no Singapore office is publicly listed.
For App Store purchases, Apple Support is the appropriate contact for billing disputes related to in-app subscriptions.