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Cancel EMASTERED
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Emastered service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Emastered: Easy Method
What is Emastered
Service overview
Emastered is a subscription-based audio mastering service that uses automated tools to improve the sound quality of uploaded tracks.
It offers unlimited masters on some plans and options for monthly or annual billing in USD; final SGD charges depend on your payment provider.
Who uses it
Musicians, producers and independent artists use Emastered to quickly master songs without requiring a professional studio session.
The service also offers distribution features and claims an intuitive, user-friendly interface for non‑technical users.
How to cancel Emastered
Cancel via the web (Emastered.com)
- Log into your Emastered account on the website.
- Go to My Account → Account Settings → Change Plan → Cancel.
- Canceling this way stops future billing immediately while keeping access until the end of the current billing period.
Cancel via app stores and other platforms
- If you subscribed through the Apple App Store or Google Play, you must cancel directly in that platform’s subscription settings.
- Cancelling on the Emastered web portal will not stop charges made through the App Store or Google Play.
- For App Store billing details see Apple’s announcement about App Store pricing and billing options: Apple Newsroom.
What happens when you cancel
Access after cancellation
When you cancel a web subscription, access generally continues until the end of the paid billing period.
You retain any downloads or masters you already received during the paid period unless otherwise noted in Emastered terms.
Billing and renewals
Cancel at least one day before the renewal date to avoid being charged for the next period.
If you cancel an App Store or Google Play subscription, follow those platforms’ processes to stop renewal there.
Will I get a refund?
Standard refund policy
Emastered publishes a limited 14-day refund policy with usage conditions: eligible purchases must be within 14 days and fewer than four mastered songs.
Subscription payments are generally non-refundable and no pro-rata credits are offered except as expressly stated in Emastered’s terms or required by law.
How to request a refund
- Cancel your subscription in account settings first.
- Submit a written refund request to Emastered support by email within 14 days of purchase, including proof that fewer than four songs were downloaded.
- Refund eligibility is limited to first purchases and subject to the conditions above.
Emastered plans and pricing
Pricing summary
All published Emastered plan prices are in USD. Final SGD cost depends on the payment processor’s exchange rate.
For App Store purchases check the App Store listing in Singapore for local pricing.
Plans table
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly (cancel anytime) | US$49/month | Monthly | Unlimited masters, full access, 14-day refund policy |
| Yearly (billed monthly, 12-month commitment) | US$19/month | Monthly with annual commitment | Same features, lower rate with commitment |
| Yearly upfront | US$156/year | Annual | Same features, best overall price |
Your consumer rights in Singapore
General protections
Singapore consumer law (for example, the Consumer Protection (Fair Trading) Act) gives remedies for defective or misleading digital services in certain circumstances.
These rights can include repair, replacement, or refund if the service is defective or not as described.
When to escalate
- If Emastered continues charging after you cancelled, keep records and contact the payment provider and Emastered support immediately.
- If you believe the company misrepresented terms or refused a lawful remedy, you can seek help from CASE (Consumers Association of Singapore) for mediation or further action.
Customer experiences
Positive feedback
Many users praise Emastered for ease of use, intuitive tools, and professional-sounding masters.
Some reviewers also report quick refunds for accidental purchases and high satisfaction with mastering quality.
Negative feedback
Other reports describe difficulties cancelling, disputed or continuing charges after cancellation, and challenges obtaining refunds.
Users have reported issues with distribution features, errors during uploads, and slow or unsatisfactory support responses.
Documentation checklist
What to collect before contacting support
- Order receipt or invoice showing the date and amount charged.
- Account email and username used with Emastered.
- Screenshots of your account settings showing cancellation status and dates.
Additional useful records
- Proof of downloads (how many mastered songs you received).
- Bank or card transaction record showing the charge.
- Copies of any emails exchanged with Emastered support.
Common mistakes
Assuming web cancellation stops all charges
Many users expect cancelling on the web to stop App Store or Google Play charges; those subscriptions must be cancelled on the platform used to subscribe.
Always check which billing channel was used when you first subscribed.
Missing the refund window or usage limit
Requests for refunds outside the 14-day window or after downloading four or more mastered songs are frequently denied.
File refund requests promptly and record how many masters you downloaded to support your claim.
Comparative recap
Quick side-by-side
The table below summarizes the main plans, prices in USD, billing periods and key features to help you choose or confirm what to cancel.
All prices are charged in USD; final SGD amount depends on your payment processor’s exchange rate.
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly (cancel anytime) | US$49/month | Monthly | Unlimited masters, full access, 14-day refund policy |
| Yearly (billed monthly, 12-month commitment) | US$19/month | Monthly with annual commitment | Same features, lower rate with commitment |
| Yearly upfront | US$156/year | Annual | Same features, best overall price |
After cancelling
Follow-up actions
- Save any cancellation confirmation emails or screenshots of the cancelled status in your account.
- Monitor your card or payment account for any unexpected charges after cancellation and report them promptly.
Helpful links and where to get more info
- Summary guide about cancelling Emastered and platform notes: Postclic - Cancel Emastered
- Pricing and plan overview from Emastered help: Emastered - How much does Emastered cost?
- User reviews and experiences: Trustpilot - Emastered reviews
- Independent review and notes on features: AI-Review - Emastered
Address
Company contact location
Emaster (local entity for emaster.com.sg) - 31 Toh Guan Road East #03-07, LW Technocentre, Singapore 608608.
Next steps
If you need assistance with a disputed charge, collect the checklist items above and contact Emastered support first, then escalate to your bank or CASE if unresolved.