Cancellation Guitartuna: Easy Method

What is Guitartuna

Overview

GuitarTuna is a music app designed for musicians, offering a tuner, chord libraries, and learning tools to improve playing skills.

The app has a free tier and paid subscription options that unlock additional song libraries and Play features.

Main features

Core features include an accurate tuner, metronome, chord and scale libraries, and practice tools such as Smart Scroll and Play mode.

Some advanced features and song libraries are behind subscription paywalls or trials.

How to cancel Guitartuna

Cancel on iPhone/iPad (App Store)

• Open Settings on your iPhone or iPad.
• Tap your name → Subscriptions → GuitarTuna → Cancel Subscription.
• Note: Uninstalling the app does not cancel the subscription; you must cancel in Settings.

Cancel on Android (Google Play)

• Open the Google Play Store app and tap Menu → Subscriptions.
• Select GuitarTuna → Cancel Subscription and follow prompts.
• Note: Uninstalling the app will not stop auto-renewal; cancel in Google Play.

Cancel via Web (Direct purchase)

• Log into your GuitarTuna/Yousician account on their website.
• Go to Membership or Billing and select Cancel Subscription.
• Follow on-screen steps and confirm cancellation; keep screenshots for records.

What happens when you cancel

Access after cancellation

After cancelling, you typically retain access to paid features until the end of the current billing period.

Access ends at the subscription expiry date; you will then revert to the free tier's features.

Auto-renewal and billing

Cancelling stops future automatic renewals but does not usually issue a refund for the current period.

Ensure the cancellation confirmation is saved to prove future billing should stop.

Data and account

Your account and any saved settings usually remain available after subscription expiry unless you delete the account.

If you want data removed, contact support explicitly and ask about account deletion policies.

Will I get a refund?

App Store purchases

Apple handles refunds for App Store purchases. GuitarTuna cannot process these refunds directly.

• Request a refund through Apple's "Report a Problem" system.

Google Play purchases

Google Play manages refund requests for purchases made there; refunds are discretionary and time-limited.

• Request a refund via the Google Play refund mechanism and provide your reason promptly.

Web (direct) purchases

Web purchases do not have an automatic 14-day cooling-off right under Singapore law for downloadable digital content.

• Refunds for web purchases may be granted at GuitarTuna/Yousician's discretion; contact support with proof of purchase.

Guitartuna plans and pricing

Estimated plan list

The following are estimated Singapore Dollar conversions based on typical USD regional pricing.

Check your App Store or Google Play listing for exact SGD prices and local promotions.

Notes on prices

Prices shown are approximate and may vary by platform, promotions, tax, and exchange rates.

Always verify the final price during checkout on your device's store.

Your consumer rights in Singapore

Cooling-off period

Singapore law does not automatically provide a 14-day cooling-off period for downloadable digital subscriptions bought online.

Cooling-off rights typically apply to physical goods or certain off-premises services, not to apps or downloads.

How to support a refund request

You can still request refunds, but outcomes depend on the platform (Apple/Google) or vendor discretion for web purchases.

• Keep receipts, order IDs, and cancellation screenshots to support your claim.
• If a platform denies a refund, escalate to the vendor with the platform decision and evidence.

Customer experiences

Reported issues

Some users report being charged unexpectedly after reinstalling or encountering paywalls blocking core features.

Reported complaints include statements like: "Scam and waste of time… can't even tune without a $7.99 charge."

Positive feedback

Many users find the core tuner and basic practice tools useful in the free tier for everyday tuning and learning.

Positive reviews often highlight accuracy and usefulness for beginners, though these are not detailed in the verified data set.

Documentation checklist

What to save

• Order receipt or transaction ID from App Store, Google Play, or web purchase.
• Cancellation confirmation screenshot or email showing subscription ended.
• Any correspondence with support including dates and reference numbers.

How to present evidence

• Provide clear screenshots that show the account name, purchase date, and transaction amount.
• Include a short timeline of events when contacting support or filing a refund request.

Common mistakes

Uninstalling without cancelling

Many users mistakenly uninstall the app and assume their subscription stopped. This does not stop billing.

Always cancel through App Store, Google Play, or the web account settings to prevent renewals.

Not keeping receipts or confirmation

Failing to save receipts or cancellation confirmations makes refunds or disputes harder to prove and resolve.

Always save email receipts and take screenshots of cancellation screens as soon as you cancel.

Comparative recap

Quick comparison

The table below summarises cancellation and refund routes across platforms for a fast reference.

When to use each route

Choose the route where you originally purchased: App Store for iOS, Google Play for Android, or the web account for direct purchases.

After cancelling

Follow-up steps

Save cancellation confirmations and check your payment method for any unexpected charges after the billing date.

If charged after cancellation, gather evidence and contact the platform or vendor support immediately.

Helpful links

• Postclic: How to cancel GuitarTuna (guide)
• Postclic: GuitarTuna cancellation overview
• MusicAlly: About GuitarTuna features and song catalogue

Address

Official address

Siltasaarenkatu 16, 00530 Helsinki, Finland.

This is the registered address associated with GuitarTuna/Yousician operations.

Visiting and postal

Use the address above for postal correspondence. For account issues, use the in-app or web support channels first.

If you need to escalate legal or formal complaints, include the address and all purchase documentation in your correspondence.