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Cancellation service #1 in Singapore
Simply Guitar is an interactive mobile and web app that teaches users to play guitar through lessons, song play-alongs and real-time feedback.
The app offers guided courses, gamified exercises and listening-based note detection to help beginners build chords and songs.
Features include progressive lessons, chord practice, and song libraries designed for gradual skill building.
Real-time feedback uses your device microphone to detect notes and strums during exercises.
After you cancel, you typically retain access until the end of the current paid period.
Access does not usually end immediately unless specified at purchase.
Cancellation prevents future automatic renewals. No further charges should occur after the current period ends.
Double-check the subscription status in the App Store, Google Play, or your Simply account to confirm.
Canceling a subscription does not necessarily delete your account or progress data.
Contact support if you need account deletion or data removal after cancelling.
If you believe you were mischarged or the service was misleading, you can contact Simply support and explain the situation.
For direct purchases, retain receipts and correspondence when asking for exceptions to the stated no-refund policy.
Prices below were taken from the Singapore App Store listing. Subscription periods were not specified in the listing.
“Period” entries are marked Unknown per the listing; check the in-app purchase flow to confirm billing frequency.
| Plan | Price | Period | Features |
|---|---|---|---|
| Full Access | S$22.98 | Unknown (see notes) | Not specified in listing |
| Simply Guitar Premium | S$168.98 | Unknown (see notes) | Not specified in listing |
| Simply Guitar Premium | S$134.98 | Unknown (see notes) | Not specified in listing |
| Individual Plan | S$22.98 | Unknown (see notes) | Not specified in listing |
Singapore law does not provide a mandatory 14‑day cooling-off right for digital subscriptions.
Refunds for digital services depend on the provider’s terms and the platform policy.
If Simply’s terms are unfair or the outcome is unsatisfactory, gather evidence and contact consumer advisory bodies in Singapore.
Consider seeking advice from the Consumers Association of Singapore if you suspect unfair trading practices.
Many users find Simply Guitar easy to use and helpful for absolute beginners building basic chords and confidence.
Some users report learning multiple chords quickly and enjoying the gamified lesson format.
Expect a strong beginner-friendly structure but be aware of possible detection issues and variable long-term learning depth.
Try the free trial (if available) and test detection on your device before committing to a paid plan.
Many users uninstall the app thinking they cancelled; uninstalling does not stop renewals.
Always cancel via App Store, Google Play or the Simply web account to prevent charges.
Free trials often auto‑renew; cancel at least 24 hours before the trial ends to avoid being charged.
Check the exact timing in the trial confirmation or the store’s subscription page.
If you purchased via Apple, cancel in your Apple ID subscriptions; if via Google Play, cancel in that Google account.
Logging into the wrong account will not show the subscription and can delay cancellation.
| Method | Refund possible | Typical refund timeframe | Period |
|---|---|---|---|
| App Store (iOS) | Request via Apple report-a-problem portal | Typically 30 - 60 days (Apple decides) | Unknown |
| Google Play (Android) | Request via Google Play refund process | Typically around 30 days (Google decides) | Unknown |
| Direct (Card / PayPal / Web) | Generally non-refundable per terms; exceptions on request within 30 days | If approved, typically 5 - 10 business days to process | Unknown |
Cancel in the same store where you purchased to stop renewals immediately for future periods.
For refunds, follow the platform’s process or contact Simply support if you paid directly.
125 Menachem Begin Street, Sarona, Tel Aviv 6701201, Israel.
For account help or refund requests contact: [email protected] or use the in-app chat.
When contacting support, include your purchase receipt, account email and purchase method.
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Written by Jia Hao Rajan
eIDAS legal expert · 3 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 3 years.