Cancellation Artlist: Easy Method

What is Artlist

Service overview

Artlist is a subscription-based library of royalty-free music, sound effects, footage, templates and AI tools for creators. It provides licensing for use in videos and commercial projects under its terms.

Who uses it

Creators, video editors, marketers and agencies use Artlist to source tracks, SFX, stock footage and AI assets for online and commercial work. Subscriptions are billed periodically.

How to cancel Artlist

Cancel on the web

• Sign in to your Artlist account and go to Plan & Billings → Payments → Cancel renewal.
• Follow the prompts to confirm cancellation; once canceled the subscription will not renew. (Source: Postclic summary)
• For a step-by-step third‑party guide see Postclic: Cancel Artlist.

Cancel via App Store or Google Play

• If you subscribed through Apple App Store, cancel using your Apple ID subscriptions settings (not Artlist’s website).
• If you subscribed through Google Play, cancel from Google Play subscriptions settings.
• Artlist does not provide a separate cancellation flow for App Store / Google Play subscriptions on its site. (Source: Postclic)

What happens when you cancel

Access after cancellation

After cancelling, your subscription stops future renewals but remains active until the end of the current billing period. You keep access to subscribed content for that period.

Billing and account data

Cancelling prevents automatic renewal; past payments remain charged for completed billing periods. Account details and license records are typically retained per service policies.

Will I get a refund?

Artlist refund policy (standard)

• Refunds are offered only if you cancel within 14 calendar days from purchase or renewal and you have not downloaded, generated, used assets, or exported videos during that period.
• If you downloaded or otherwise used assets within the 14 days, refund eligibility is lost under Artlist’s stated policy. (Source: Artlist Terms of Use / Help Center summary)

Exceptions and statutory rights

• If consumer protection laws in your jurisdiction (including Singapore) provide broader rights (for example, a cooling-off or prorated refund), those rights may apply; Artlist instructs contacting support for such cases.
• Document and raise any applicable statutory claims promptly with Artlist customer support for review and escalation. (Source: Artlist Terms of Use statutory clause)

Artlist plans and pricing

Pricing table

Conversion note

Prices above are approximate conversions from USD to SGD using an estimated exchange rate (~1 USD ≈ S$1.35).

Local currency pricing and final billed amounts may vary; always confirm at checkout.

Your consumer rights in Singapore

General guidance

Artlist’s stated refund policy is conditional and limited; Singapore consumers should compare that policy with local consumer protection rules.

Practical steps

• If you believe statutory rights apply, contact Artlist support and explain the legal basis for your request.
• Keep records of purchase, correspondence and any downloads or lack thereof to support a claim.

Customer experiences

Positive experiences

Some users report quick, smooth refunds when contacting support after accidental purchases, with one Trustpilot reviewer noting a refund within two days. (Source: Trustpilot)

Negative experiences

• Multiple Trustpilot reviews describe slow or chatbot-only customer service and difficulty obtaining refunds.
• Reddit posts mention opaque auto-renewals, confusing pricing and refunds denied when any asset was generated or downloaded. (Sources: Trustpilot; Reddit)

Documentation checklist

Required items for a refund or dispute

• Account email and username used for the subscription.
• Order number, purchase or renewal date, and payment receipt.
• Statement confirming you did not download/generate/use assets (if claiming a 14-day refund).

Helpful extras

• Screenshots of subscription status, billing page and any cancellation confirmations.
• Copies of correspondence with Artlist support and timestamps of messages.

Common mistakes

Cancelling in the wrong place

Many users assume cancelling on the Artlist site cancels App Store or Google Play subscriptions; those must be cancelled in the respective store settings.

Expecting automatic refunds

Assuming cancellation automatically triggers a refund is a common error. Refunds are conditional under Artlist’s policy and often denied if any asset was used.

Comparative recap

Quick comparison table

Key takeaways

• Cancel before renewal but expect access until billing period ends.
• Refunds are strictly conditional; preserve documentation and avoid asset use if seeking a refund.

After cancelling

Check your account

Confirm the cancellation status in your Artlist account and save any cancellation confirmation or screenshots for your records.

Further steps and support

• If you need a refund or dispute a charge, contact Artlist support and provide the documentation checklist items.
• For third‑party guides or community reports about cancellations and refunds, see Postclic, user reviews on Trustpilot, and community threads such as Reddit.

Address

Primary postal address

Artlist Ltd, PO Box 84, Afikim 1514800, Israel.

Alternate contact notes

The Luxembourg office is sometimes used in service contexts; official postal communications are commonly directed to the PO Box above.