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Cancel MOISES
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Moises service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Moises: Easy Method
What is Moises
Overview
Moises is an app that helps musicians separate vocals, instruments, and beats from audio for practice, remixing, and production. It offers AI-powered stem separation, upload limits, and additional tools for rehearsing and creating.
Main capabilities
The app provides tiered subscription plans with features such as unlimited separation on Premium and advanced Hi‑Fi separation and professional modules on Pro. Moises is available on the Apple App Store in Singapore.
How to cancel Moises
If you subscribed through the Apple App Store
- Open Settings on your iPhone or iPad, tap your name, then Subscriptions, find Moises and choose Cancel Subscription.
- Cancellation stops auto‑renewal; you keep access until the end of the paid period.
- For the app listing, see the official App Store page: Moises on the Singapore App Store.
If you subscribed on the Moises website (direct/web purchase)
- Log into your account on the website (if available) and look for subscription or billing settings to cancel.
- If you cannot cancel online, send a written cancellation notice to the company mailing address provided below.
If you subscribed through Google Play or other storefronts
- Manage and cancel subscriptions through the storefront where you purchased (e.g., Google Play subscriptions settings).
- Storefronts control billing and refunds for purchases made through them.
What happens when you cancel
Access after cancellation
When you cancel, your subscription will not renew but you typically retain paid features until the end of the current billing period.
Account and uploaded data
Your account and uploaded files usually remain available unless you delete them. Check Moises account settings for data retention or deletion options.
Will I get a refund?
General refund policy
Refunds are generally handled according to the payment channel used. Partial‑period refunds are not typically guaranteed.
Exceptions and how to request
- If you purchased via the Apple App Store, Apple handles refund requests through its own processes.
- If you purchased directly from Moises and believe you have grounds for a refund, provide proof of purchase and a written request to the company address below.
Moises plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Moises Premium | S$9.98 | monthly | Unlimited AI audio separation, advanced features as per Premium tier |
| Moises Pro | S$49.98 | monthly | All Premium benefits plus Hi‑Fi separation, professional stem modules, Voice Studio VST, 180‑minute uploads |
| Moises Premium | S$69.98 | annual | Equivalent Premium features billed annually |
Notes on pricing
Prices are taken from the Singapore App Store listing for the Moises app and may show small rounding variations between displays.
Your consumer rights in Singapore
Key rights
Under Singapore consumer protection laws, you have rights against unfair trading practices and misleading claims. Digital goods and services may be covered by protections depending on the circumstances.
How to seek remedies
If you believe your consumer rights have been breached, you can raise the issue with the service provider first and escalate to consumer protection bodies in Singapore if needed.
Customer experiences
Positive feedback
Many users report Moises’ separation tools are effective for practice and remixing, and premium tiers unlock advanced features useful for producers and musicians.
Common frustrations
Some users find billing confusion when subscribing through different storefronts and report difficulties locating cancellation controls when purchased via an app store or third party.
Documentation checklist
What to gather before cancelling or asking for a refund
- Proof of purchase (receipt, invoice, or App Store/Google Play subscription record).
- Your account email, subscription ID, and screenshots showing charges or subscription status.
- Any correspondence with Moises support or the app store regarding the issue.
How to present your case
- State the purchase date, amount charged, and reason for cancellation or refund request.
- Attach clear screenshots and reference any transaction IDs to speed up review.
Common mistakes
Mistakes during cancellation
One common mistake is attempting to delete the app without cancelling the subscription in the App Store or storefront. Deleting the app does not stop auto‑renewal.
Mistakes when requesting refunds
Another error is failing to provide proof of purchase or contacting the wrong party (for example, contacting Moises support for an App Store purchase refund rather than Apple). Always check who billed you.
Comparative recap
Quick comparison table
| Method | Where to cancel | Common billing period | Refund handled by |
|---|---|---|---|
| Apple App Store | Apple Subscriptions in iOS Settings or App Store | monthly / annual | Apple |
| Direct (Moises website) | Moises account billing settings or written notice to company | monthly / annual | Moises Systems, Inc. |
| Google Play | Google Play Subscriptions | monthly / annual |
Best option by situation
If you bought via the App Store, cancel and request refunds through Apple for the fastest handling. If you bought directly, use your Moises account tools or written notice to Moises Systems, Inc.
After cancelling
Next steps
Confirm cancellation in your payment provider (Apple/Google) and keep receipts showing the cancellation. Monitor your account for access until the end of the billing period.
If you change your mind
- You can resubscribe through the same storefront or Moises account when you are ready to regain premium features.
- Visit the official App Store listing for app details: Moises on the Singapore App Store.
Address
Mailing address for notices and cancellations
Moises Systems, Inc., 136 South Main Street, Suite 400, Salt Lake City, Utah 84101, United States.
Use for formal requests
Send written cancellation notices, refund requests, arbitration opt‑out notices, or other legal correspondence to the address above as required by Moises’ terms and conditions.