Cancellation Playlist Supply: Step-by-Step Guide

What is Playlist Supply

Service overview

Playlist Supply is a subscription-based service that provides large playlists and playlist contact data for music promotion and research.

Primary uses

Users commonly use Playlist Supply to compile playlist contacts, export playlist data, and perform outreach or market research.

How to cancel Playlist Supply

General guidance

Playlist Supply does not provide a clear self-service cancellation interface according to multiple user reports.

Users commonly must contact the company directly to request cancellation.

Step-by-step cancellation steps

• Check your account page for cancellation options first; if none, locate the support/contact method listed in your account or on the website.
• Email the support address provided in your account or use the site contact form to request immediate cancellation and state your account email and plan.
• If you subscribed through PayPal, log into PayPal and cancel the recurring payment under Subscriptions so future renewals stop.
• If your bank card was charged and cancellation was not acknowledged, contact your card issuer to request a stop to future charges or a chargeback for unauthorized renewals.
• Keep copies of all messages and confirmation responses until cancellation and refunds (if any) are resolved.

What happens when you cancel

Access after cancellation

Access may continue until the end of your paid period unless the company states otherwise.

Expect that data saved in the service may become inaccessible after your subscription ends; export important data before cancelling when possible.

Renewals and billing

Reportedly, some users experienced unexpected renewals and difficulty stopping recurring charges.

If you paid via third-party (e.g., PayPal), cancel the subscription there to prevent further billing.

Will I get a refund?

Official policy reported

Public feedback indicates Playlist Supply enforces a "no refunds" stance in many cases and has refused refunds for unauthorized charges.

Record reviews and summaries state the site’s policy effectively denies refunds except where law requires them.

Exceptions and next steps

• If you believe a charge is unauthorized, contact your card issuer or PayPal and request a dispute or chargeback.
• Document all communication with Playlist Supply to support refund or dispute claims.
• If local consumer law requires a refund (see Singapore rights below), cite those rights when contacting the company.

Playlist Supply plans and pricing

Pricing table

Your consumer rights in Singapore

Key protections to consider

Singapore consumers are protected under laws such as the Consumer Protection (Fair Trading) Act (CPFTA) for unfair practices and misleading claims.

Even with a vendor "no refunds" policy, statutory rights may apply where services are misrepresented or not delivered as promised.

Practical steps in Singapore

• Contact the merchant first and request written confirmation of cancellation and any refund decision.
• If unresolved, contact the Consumers Association of Singapore (CASE) to request mediation or advice.
• If charged without consent, contact your bank or card issuer promptly to dispute the transaction.

Customer experiences

Positive reports

Some users praised Playlist Supply for compiling large playlist datasets and enabling systematic outreach workflows.

Review summaries noted usefulness as a research/data tool rather than a guaranteed pitching platform.

Negative reports

Multiple reviews cite unclear cancellation processes, a strict "no refunds" stance, and difficulty stopping renewals.

Some users said outreach results were poor in specific genres and expressed concerns about deceptive subscription practices.

Documentation checklist

Essential items to gather

• Account email, username, and subscription plan details.
• Receipt or bank/PayPal transaction IDs showing charges.
• Copies of all emails/messages sent to and received from Playlist Supply.
• Screenshots of account pages, pricing, or terms showing subscription dates.

Why this helps

Detailed documentation speeds up disputes with your bank or a mediator like CASE and supports any refund claims.

Keep records for at least several months after cancellation until billing or refund issues are fully resolved.

Common mistakes

Assuming automatic cancellation

Many users assume logging out or deleting an app cancels the subscription; this often does not stop billing.

Always confirm cancellation via message from the provider or by cancelling the billing agreement with PayPal/card issuer.

Not saving proof

Failing to save receipts, confirmation emails, or screenshots makes disputes harder to win with banks or mediators.

Gather transaction IDs and correspondence before initiating chargeback or mediation steps.

Comparative recap

Quick comparison

After cancelling

Confirm cancellation

Wait for written confirmation from Playlist Supply and save it. If none arrives, follow up and keep records.

Useful links

• Playlist Supply - Pricing
• Trustpilot - Playlist Supply reviews
• RecordLabel.ai - Playlist Supply review

Address

Corporate address on record

Playlist Supply lists a U.S. mailing address in its public materials for contact and legal notices.

Mailing address

4924 Balboa Blvd #502, Encino CA 91316