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Cancel SIRIUSXM
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Siriusxm service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Siriusxm: Easy Method
What is Siriusxm
Service overview
SiriusXM is a subscription-based audio service offering live radio channels, on-demand content, music, talk, news and sports across apps and (where available) in-car satellite receivers.
How subscribers access content
Users can stream via the SiriusXM app, use satellite playback in compatible vehicles, or access service through third-party platforms (App Store, Google Play, Roku) depending on how the subscription was purchased.
How to cancel Siriusxm
Direct subscriptions (purchased from SiriusXM)
- Sign in to your Online Account Center and open the "Subscriptions" tab to cancel online.
- Or call SiriusXM customer service (example number: 866-635-8641) to request cancellation. Cancellation takes effect at the end of the current billing period.
- Note: simply uninstalling the SiriusXM app does not cancel your subscription.
- More details: SiriusXM - Manage or Cancel Service.
Subscriptions purchased through a third party
- Apple App Store (iOS): cancel via your Apple ID subscription settings. Cancel at least 24 hours before renewal to avoid being charged for the next period.
- Google Play (Android): cancel in the Google Play subscriptions page; cancel at least 24 hours before renewal.
- Roku: cancel through my.roku.com under Subscriptions (not through the SiriusXM app).
- Always check the platform where you originally subscribed - uninstalling the app does not stop billing.
What happens when you cancel
Access after cancellation
Cancellations for audio subscriptions purchased directly from SiriusXM take effect at the end of your paid billing period.
You will keep access to your plan until that final paid date; streaming will stop after that date unless you resubscribe.
Renewal and account data
Automatic renewals stop after cancellation; billing does not continue past the end of the paid term for direct subscriptions.
Your account profile and settings typically remain on file; if you subscribed via a third party, the platform may retain purchase records separately.
Will I get a refund?
SiriusXM refund policy for audio subscriptions
Audio subscriptions purchased directly from SiriusXM are generally non‑refundable after the billing period has started.
- Grace periods for prorated refunds: monthly plans - within 7 days of initial purchase; quarterly/annual or non‑monthly plans - within 30 days of initial purchase or renewal.
- Outside those grace periods, refunds are not provided under SiriusXM’s standard customer agreement.
Source: SiriusXM Customer Agreement.
Third-party purchases and hardware
- Subscriptions purchased via Apple, Google, Roku or telco partners follow those platforms' refund and cancellation policies, not SiriusXM’s.
- Hardware (radios/accessories) bought from the SiriusXM Shop: eligible for return within 30 days (RMA required); refunds exclude original shipping and can take several weeks to process.
- See SiriusXM refund policy page and shop return policy for details: Refund Policy, Shop Return Policy.
Siriusxm plans and pricing
Overview of sample plans
Below are approximate monthly prices converted from USD to SGD (estimate). Actual local pricing may vary by platform and region.
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| All Access (App Only) | S$13.50 (approx.) | Monthly | Streaming only, app-based access across devices |
| All Access (Car + App) | S$33.70 (approx.) | Monthly | Includes satellite in-car service plus app streaming |
| Music Showcase | S$22.90 (approx.) | Monthly | 100+ music channels; app + car |
| Music & Entertainment | S$31.20 (approx.) | Monthly | Music + entertainment/talk; app + car |
| Platinum | S$39.30 (approx.) | Monthly | Full lineup including all music, talk, news, sports |
Note: Prices converted using an estimated rate (1 USD ≈ 1.35 SGD). Actual App Store or local platform pricing may differ.
Your consumer rights in Singapore
SiriusXM’s stated terms
SiriusXM’s global terms state limited refund rights and specific cancellation channels; they do not list Singapore‑specific exceptions in available documentation.
The company’s terms emphasise grace periods and that third‑party platform purchases follow those platform rules.
Local consumer protection guidance
No SiriusXM documentation located in the verified sources provides Singapore‑specific contractual variations.
If you need local advice, keep records of your receipts, cancellation attempts and communications, and contact your payment provider or local consumer protection agency for guidance on enforcement or dispute resolution.
Customer experiences
Positive feedback
Long-term listeners often praise the breadth of channels and curated content, saying the service offers good value for favourite stations and exclusive shows.
Common complaints
- Reports of difficulty cancelling - customers say online cancellation may be limited and phone calls include retention attempts.
- Complaints about unexpected price changes, billing disputes, poor customer service experiences and unwanted renewals.
For more user reviews see: SiriusXM reviews on Trustpilot.
Documentation checklist
Information to have ready
- Account email / username used to subscribe.
- Order confirmation number, receipt or billing statement showing the charge.
- Last four digits of the payment method and billing date for quick identification.
- If purchased through Apple/Google/Roku, have the platform receipt or subscription entry ready.
Proof and confirmation items to keep
- Screenshot or reference number of the cancellation confirmation.
- Record of any phone call (date/time, rep name) and written communications (emails/chats).
- If returning hardware, obtain an RMA and retain shipping/tracking records.
Common mistakes
Uninstalling the app thinking it cancels
Removing the SiriusXM app does not cancel billing. Subscriptions remain active until properly cancelled through the correct channel.
Trying to cancel in the wrong place
If you subscribed via Apple, Google Play, Roku or a carrier, cancelling in your SiriusXM account will not stop billing from that third party.
Always cancel with the platform where the purchase was made and save confirmation.
Comparative recap
Quick comparison
| Subscription type | Where to cancel | Refund eligibility | Period |
|---|---|---|---|
| Direct purchase from SiriusXM | Online Account Center ("Subscriptions") or phone (e.g., 866‑635‑8641) | Grace periods apply: monthly within 7 days; non‑monthly within 30 days; otherwise generally non‑refundable | Monthly |
| Apple App Store (iOS) | Apple ID subscriptions settings (cancel in Apple) | Subject to Apple refund and cancellation rules; cancel at least 24 hours before renewal | Monthly |
| Google Play (Android) | Google Play subscriptions page | Subject to Google Play refund and cancellation rules; cancel at least 24 hours before renewal | Monthly |
| Roku | my.roku.com > Subscriptions | Subject to Roku’s platform policies; cancel via Roku account | Monthly |
Takeaway
Where you originally purchased determines where you must cancel and which refund rules apply. Keep confirmations and receipts for any dispute.
After cancelling
What to verify
- Save cancellation confirmation or confirmation number and the date access ends.
- Check that no further charges appear on your payment method after the end date.
- If you keep an account, note that content access will stop when the paid term ends.
Helpful official links
- Manage or Cancel Service
- Customer Agreement (refund and terms)
- Refund Policy (changes & details)
- SiriusXM Shop - Return Policy (hardware)
Address
Mailing address
Sirius XM Care, P.O. Box 33174, Detroit, MI 48232 (used for certain written correspondence and dispute notices).
Support note
If you need resolution help, keep all documentation, attempt platform/provider dispute channels, and contact your card issuer if unauthorised charges continue.