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Cancel ULTIMATE GUITAR
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Ultimate Guitar service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Ultimate Guitar: Easy Method
What is Ultimate Guitar
Service overview
Ultimate Guitar is a platform for guitarists offering tabs, chords, interactive tab players and practice tools. It provides both free content and paid subscriptions with additional features such as Pro tabs and lessons.
Availability in Singapore
The app and subscriptions are available in the Singapore App Store and Google Play. Pricing and in-app purchase options vary by region and platform.
How to cancel Ultimate Guitar
If you subscribed via Apple App Store
- Open the App Store on your iPhone or iPad.
- Tap your profile, go to Subscriptions, select Ultimate Guitar and choose Cancel.
- Ultimate Guitar cannot cancel App Store subscriptions for you; you must cancel through Apple.
- Reference guide: Postclic: how to cancel.
If you subscribed via Google Play
- Open the Google Play app on your Android device.
- Tap your profile, go to Payments & Subscriptions → Subscriptions, select Ultimate Guitar and tap Cancel.
- Google Play handles Play Store cancellations; UG cannot cancel Play subscriptions for you.
- See steps summary: Postclic: how to cancel.
If you subscribed on the web (direct with Ultimate Guitar)
- Sign in to your Ultimate Guitar account on the UG website and cancel from your account settings if available.
- If you cannot cancel via the site, contact Ultimate Guitar support by email to request cancellation; web cancellations generally stop renewal but keep access until the billing period ends.
- UG support contact as reported in their guidance: support@ultimate-guitar.com (use account email and order details when contacting).
What happens when you cancel
Access after cancellation
Cancelling typically stops automatic renewal but usually leaves your paid access active until the end of the current billing period.
Data, account and renewals
Your account and any saved content generally remain on the service unless you delete the account. Renewal will not occur after the current paid period ends following a successful cancellation.
Will I get a refund?
Official policy summary
Ultimate Guitar does not issue automatic refunds for cancelled subscriptions. Cancellation alone does not guarantee a refund.
How to request a refund and common exceptions
- To request a refund you must contact Ultimate Guitar support directly and provide order details.
- Refund outcomes are discretionary; users report mixed results and that first charges after a “free trial” may still apply.
- If you subscribed through Apple or Google, you may also request a refund through Apple or Google support channels.
- Reference reporting on refunds and cancellation issues: Postclic.
Ultimate Guitar plans and pricing
Pricing table (Singapore App Store data)
| Plan | Price | Period | Features |
|---|---|---|---|
| Annual Pro Access | S$39.98 | annual | UG Pro + UG Courses + UG Sing |
| Ultimate Guitar Pro | S$52.98 | annual | UG Pro |
| UG Pro+ (1 Year) | S$52.98 | annual | UG Pro+ |
| Ultimate Guitar Pro (Sale) | S$30.48 | annual | UG Pro discounted |
| Ultimate Guitar Pro (Sale, Monthly) | S$14.48 | monthly | UG Pro discounted |
| Tab Pro, metronome, tuner, print, lessons | S$14.98 | monthly | Individual features bundle |
Notes on prices
Prices are taken from the Singapore App Store in-app purchases listing and reflect what is shown in that store. Promotions and sale prices may change over time.
Your consumer rights in Singapore
Relevant protections
Singapore consumer law (for example, the Consumer Protection (Fair Trading) Act) protects against misleading business practices and unclear terms.
Cooling-off and digital subscriptions
- Digital subscriptions sold online often do not carry a statutory 14-day cooling-off right in Singapore unless sold under specific direct-sales conditions.
- If you believe a “free trial” or sign-up was misleading, you may lodge a complaint with CASE (Consumers Association of Singapore).
- Other remedies include requesting refunds from the merchant, disputing charges through your payment provider, or filing a complaint with consumer protection bodies.
Customer experiences
Positive feedback
Many users praise Ultimate Guitar’s large tab library, useful interface and the value of the Pro features for practice and learning.
Common complaints
- Reports of unexpected charges after free trials or difficulty preventing the first billing.
- Complaints about cancellation flows being unclear, unresponsive customer support, and limited refund outcomes.
- Users have shared experiences and reviews on community and review sites; see summaries such as Trustpilot and analyses like AnecdoteAI.
Documentation checklist
What to prepare before contacting support
- Account email and username used with Ultimate Guitar.
- Order receipt or transaction ID from Apple, Google or the UG website.
- Date of subscription, trial start date (if any) and screenshots of billing where available.
Additional documentation tips
- For App Store or Play purchases, include the store receipt email or screenshot of the purchase record.
- Note the exact steps you took to cancel and any confirmation messages received.
Common mistakes
Assuming cancellation equals refund
Many users cancel expecting an automatic refund; cancellation typically only stops renewal and does not guarantee money back.
Not checking the right store
Users sometimes contact Ultimate Guitar directly when the subscription was bought via Apple or Google. In those cases you must manage the subscription through the relevant app store.
Comparative recap
Quick comparison table
| Item | Easy cancel? | Refund likely? | Recommended first action |
|---|---|---|---|
| Apple App Store subscription | Yes via App Store | Request via Apple; UG does not auto-refund | Cancel in App Store → request refund via Apple if needed |
| Google Play subscription | Yes via Play Store | Request via Google; UG does not auto-refund | Cancel in Play → request refund via Google if needed |
| Web (direct UG subscription) | Cancel via UG account or support | Refunds discretionary; contact UG support | Cancel on website and email support with order details |
Takeaway summary
Cancel where you originally purchased the subscription. Do not assume cancellation guarantees a refund; document everything and contact the appropriate store or UG support.
After cancelling
Confirm cancellation
- Check for confirmation emails from Apple, Google or Ultimate Guitar showing the subscription is set to not renew.
- Keep receipts and screenshots until any billing disputes are resolved.
Where to get help and further reading
- General cancellation guide and steps: Postclic: cancel Ultimate Guitar.
- Community reviews and user reports: Trustpilot reviews.
Address
Corporate mailing address
Ultimate Guitar USA LLC
268 Bush St., Ste 3044, San Francisco, California 94104, United States
Support contact
If you need to contact Ultimate Guitar support for web subscriptions or billing issues, prepare the documentation checklist above and send your request from the email registered to the account.